Rated 4.5 out of 5 by 174
Rated 5.0 out of 5.0 by Yabahdo Mt. Vernon Ohio
Excellent..Would stay again and use as a business base of operation.
May 3, 2015
Rated 5.0 out of 5.0 by shorty 10 Great service and good breakfast choices
We enjoyed the cleanliness of our room and our bed was very comfortable. The bathroom was nice and clean. Easy parking on the lot. The check-in and check-out processes were easy and fast.
April 26, 2015
Rated 4.0 out of 5.0 by Cat515 Nice hotel but check in staff was not very nice
There were three of us checking in with a total of four hotel rooms We asked to be close to each other and they lady said no they were full the other lady said they could switch some things and they had four rooms next to each other on the third floor. But the other lady said I already have them printed out so she must have done that before hand because we just walked up and only given our names. My sister and I had a room for our teenage children and they had that room on the first floor and she would not switch that room to be by one of us. So I took one day to stay with them while my husband and our younger son where in a differnt room. My sister spent the other night with them. It was quite ridiculous when we Checked in that there we several empty rooms on the third floor for hours and two of the rooms on the third floor we were in had adjoining rooms and those other rooms where empty at that time. I have never stayed any where that would not put two rooms someone rented together by each other exspecialy when on was for children.
April 23, 2015
Rated 5.0 out of 5.0 by BW25 Friendly staff
Check in was very easy and the desk staff was most helpful. There was a wedding party staying at the hotel and she gave us a room as far from their party as possible so we would not be disturbed. We did not hear a thing all night. The room was great for sleeping with room darkening curtains and the beds were comfortable. We stay here often when we visit family in the area. Lovely staff and clean hotel.
April 23, 2015
Rated 5.0 out of 5.0 by BillyW99 Nice hotel
It is always a nice stay at this hotel. It is clean and the staff is friendly.
April 16, 2015
Rated 4.0 out of 5.0 by Riod Wonderfully friendly and helpful staff
Everyone was excellent but I gave it a 4 star as opposed to a 5 because I had several questions specifically about Mt Vernon prior to our arrival that I had trouble getting answered. Every time I called a lady would say, "I'll connect you to someone who can answer that." I was then transferred to a general number in a different state! After I caught on I called again and when she tried to transfer me I stopped her. That did not make her happy. She was able to answer my questions FINALLY but was a bit rude in doing so. Other than her, the rest of the staff was great.
April 16, 2015
Rated 5.0 out of 5.0 by skiman2 Clean comfy quiet
Met expectations for a mid-prices room. Breakfast had good selections. Room was good.
April 11, 2015
Rated 5.0 out of 5.0 by Annie&Chris Great hotel - very welcoming and relaxing
This was the first time traveling with our two small dogs and we were a bit apprehensive. The staff at Holiday Inn made us feel extremely welcome and reassured us they were used to having pets and that everything would be fine. The beds were extremely comfortable - my husband said he was leaving me for the king size bed we slept in! The fold out couch for our daughter was very comfortable. We enjoyed the healthy options offered at breakfast and appreciated the printing station and computer in the main lobby for our work needs. Very close to Kenyon College to visit our son and we will be back!
April 10, 2015