Rated 3.8 out of 5 by 43
Rated 2.0 out of 5.0 by Gram3 Clean and quiet, but disappointed!
Though the hotel was completely booked, we were never disturbed by noise in the halls or outside. The rooms were clean and beds were comfortable.
The hotel was completely booked, mostly with families of tweenage girls involved in a local volleyball tourney. We had 10 families in our group alone. As a grandparent, I booked 2 rooms. How terribly disappointed everyone was, especially the girls, that the pool area was closed for refurbishment. Guests were notified by a sign in the lobby, not even by staff. As a frequent traveler and an innkeeper myself, I felt hotel management should have made this known to guests long before arrival (since they emailed me several times about membership and future reservations!), or made arrangements with a neighbor hotel to accommodate.
With advanced reservations for this annual tournament, knowing many children would be their guests, the hotel should have made every effort to have the work completed in Jan/Feb before this event.
More laundry facilities would be helpful. One washer and one dryer will not accommodate a full hotel.
February 26, 2014
Rated 4.0 out of 5.0 by Easy28 Nice room, queit clean
Housekeeping did a very nice job of keeping the very clean. Parking lot needed snow removal, difficult to park and walk tp your car.
December 22, 2013
Rated 2.0 out of 5.0 by Buckeyemedic too expensive for the experience
We arrived 1.5 hrs after the initial time we could check in. They gave us a room on the 3rd floor. We went up housekeeping was still cleaning the room. So we went back down to the front desk. Then they gave us a room on the 1st floor. The lighting was terrible in the bathroom, no exhaust fan either. There was a large group of people in the lobby when we checked in and when we got back from the party we had attended (several hrs later) they where still there. So needless to say it was very loud being on the first floor. Sleep did not come until way after midnight when the party in the lobby finally broke up. Breakfast was not very good. Too many people and not enough food. Had to wait for them to refill the hot bar.
December 18, 2013