Rated 3.9 out of 5 by 133
Rated 5.0 out of 5.0 by TankApril only complaint
This past stay was most excellent. I have no issues. However, last month, March stay there was a drywall screw in the door not allowing the door to close and latch. When exiting the room an extra effort was required to close and latch the door. Three times I left the room and re-entered before noticing the door was not latching. After some investigating I located and removed the screw. I left the screw at the front desk.
Solution: After the guests check-out is there a check list item that specifically ensures the door latches.
April 20, 2015
Rated 4.0 out of 5.0 by HoosierHiker Nice Hotel Near Ball State Campus
Rented a room to allow grandchildren the opportunity to swim during their spring break. Checked into hotel mid-afternoon to find pool closed due to cleaning the pool with chemicals. Returned in the evening for a nice swim. Did not sleep in the two queen beds room. The room and bathroom are small but adequate for changing clothes. Returned in the morning for a swim and breakfast which offered a wide variety of choices including scrambled eggs, sausage, biscuits, gravy, pancakes and delicious warm cinnamon rolls. Hotel staff members were friendly and helpful. . Our IHG membership allowed us an extra hour of swimming.
April 12, 2015
Rated 5.0 out of 5.0 by mikey5505 Frequent Guest
Just wanted to take a moment to express my gratitude to the Holiday Inn Express in Muncie, Indiana. The staff is always so friendly and helpful. I travel half of the year and its always my first choice. Rooms recently updated puts the cherry on top! Thanks again guys for always making me feel welcome!
April 12, 2015