Rated 4.0 out of 5 by 178
Rated 1.0 out of 5.0 Non-Smoking Room thick with cigarette odor
While the motel appears to be relatively new, the fairly expensive room was hugely disappointing. Despite, supposedly being a non-smoking room the remainder of prior tenants smoking made it a decidedly unpleasant experience. It was almost comical that while signs prohibited smoking, no one apparently had checked to see the if there were smoking odors in the room. In addition the room lighting was poor making it seem like a very dark space. The breakfast was a huge disappointment as well. Choices were extremely limited and the food was unappetizing. Finally, parking space was limited and difficult to find. A very disappointing experience for in all likelihood the most expensive motel room in Muncie.
August 28, 2015
Rated 3.0 out of 5.0 by Muncie USA Two week stay
We are Club Members and have stayed at the Muncie Holiday Inn Express probably 6 times in the last 10 years for two weeks in the summer. In January 2015 we made a reservation for one of the larger rooms at the end of floors 2 or 3 for August 2015 and were told we would have one. When we arrived they said some of the days were booked so they put us in a king room. Some days the ice machine on the first floor would not work and had to go to the 2nd floor. After a week stay we wanted to do laundry and the washing machine was broke and had to go to a laundry mat. I slipped getting out of the tub even though holding on to the bar and ask two different people at two different times if I could have a rubber mat both said they would check and let me know. No one ever brought one or let me know they did not have one. The frig was small and the freezer was frozen shut so we had to use a cooler to keep our stuff cold. Two days in a row when we returned in the evening we had to go to the front desk and get towels, wash rags and bath mat. They said we had our do not disturb sign on, yes we did at 9:00 in the morning when we went to breakfast.
August 21, 2015
Rated 5.0 out of 5.0 by VicB333 Great hotel for a great price!
Great hotel for a quick trip, breakfast was great, quality of room and service was all great.
August 17, 2015