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Rated 4.2 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by Comfortable bedding and great service brings us back to Holiday Inn We always can find a Holiday Inn or Holiday Inn Express it seems close to any location we are visiting. this visit was perfect for the reason of this trip. Close to a family members home and close to the church we were going to be attending for a special occasion. We will use this Inn in the future because of the local amenities in this location. September 1, 2014
Rated 3.0 out of 5.0 by Nice if you are travelling alone This is a very nice looking facility with nice staff. I would have liked this place very much if I had been travelling alone and had a king bed room. Noise from the next room and the room above woke me up and the double bed was too small. Still, I recommend this for 1-2 travellers. I do not recommed for families as there is not enough space in the double rooms, pretty as they are. The room was very clean on arrival but they seemed to have housekeeping issues while we were there so it was not made up at all one day, that is the reason for the 2/5 on cleanliness. The breakfast was similar to other HIEs but a touch more carefully prepared and presented. We have stayed at many HIEs over the past few years and this one was a bit disappointing, but in general I still trust HIE more than most other chains in this price range. August 31, 2014
Rated 3.0 out of 5.0 by Hard bed Need to invest in more comfortable beds. The facilities and AC are inadequate, August 30, 2014
Rated 5.0 out of 5.0 by Great Location I would stay here again - Location is great ... good restaurants around - central location yet not crazy ... room was small but served the purpose August 28, 2014
Rated 5.0 out of 5.0 by review good location in Pittsburgh. near waterfront. hot fresh breakfast in morning August 27, 2014
Rated 2.0 out of 5.0 by Expected better than received Front desk staff at check-in not overly friendly or helpful. Originally checked in 50 minutes past posted check-in time of 3PM August 25, 2014
Rated 2.0 out of 5.0 by Disappointing The hotel may have "Waterfront" in its name, but don't expect a view of anything other than a parking lot and maybe a big box store in this sad area of chain stores. The entrance requires that one hoist luggage down several stairs or else go the long way around to a ramp -- odd. The front desk clerk was professional and helpful, and the cleaning lady flashed a friendly smile. But the room was not clean. The bathroom floor was slippery -- I noticed drops of oil all over the floor. Hmm. Then I noticed that the foot blankets on both beds were dirty -- crusty! Ew. The sheets were itchy. Other than that, it was ok. I used to think I could rely on the Holiday Inn brand for cleanliness and comfort but this is the third stay at a place I found sub-par. I will look for other options for my coming trips. August 25, 2014
Rated 5.0 out of 5.0 by Friendly staff and great value Very pleasant experience. Location in shopping mall is very convenient. Staff was very friendly and helpful. Refrigerator in room was a definite plus. August 25, 2014
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