English
Pittsburgh East - Mall Area
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-412-2053904
Hotel Fax: 1-412-3688543
Hotel Fax: 1-412-3688543
Rated 4.1 out of 5 by 16
reviewers.
Rated 4.0 out of 5.0 by Traveler222ChiTown Great Service After My First Night
I drove here from Chicago for a bridal shower - after a long day of driving, I checked in - only to find out that whoever was staying above me made noise all night long and started again at 7:00 am - no chance for a late sleep-in - which I had hoped for. I called the front desk after breakfast and thank goodness they had a room on the top floor - which I now know is something I will have to request in advance - I know it is a hotel but it would of been nice if the people above me were reminded to be a bit quieter than me having to lug all my belongings up to the 3rd floor after I had already gotten settled. Other than that I thought the place was clean, breakfast was very good. Maybe people with 5 kids should be on the first floor instead of on top of someone who is needing to get a good night's sleep.
May 20, 2013
Rated 1.0 out of 5.0 by Nicmu Charged for no show
I am a Priority Gold Member who travels for business on a weekly basis and always stay at Priority Hotels. I showed up at the hotel and was told I did not have a reservation. It turned out I had made the reservation for the night before instead of the actual night I needed it for. The man at the front desk told me it was no problem and he would just make the reservation for the night I was there. Considering the hotel was not fully booked, and the regularity in which I stay at your hotels, I am upset I was still charged for the missed night since I did still show up. Upon checking in, I feel I should have been informed of the two night charge. I am disappointed in the priority member program.
May 18, 2013
Rated 5.0 out of 5.0 by Coffeelane33 Great service and pleasurable experience
While our stay was only 1 night, it was a very pleasurable experience. Would recommend to anyone with a short stay. Breakfast was good.
May 16, 2013
Rated 4.0 out of 5.0 by kbech55 Great Property, Great Staff, Small problem with room cleanliness.
My husband and I plan to use this property often. The location is awesome, the staff is professional and accommodating, and the amenities extended via the guest lounge were great. (Wonderful cookies!).
We had a slight problem with the room cleanliness, which is not the norm for Holiday Inn Express. There were a number of long black hairs left on the floor of the bathroom. There was also a long black hair on my bed sheet when I turned my bed down to go to sleep.
May 13, 2013
Rated 5.0 out of 5.0 by Tom8390 Great Place!
Had a hard time finding it because there was no sign and drove past it twice before I realized it was a Holiday Inn! Once there though I had a relaxing time!
April 29, 2013
Rated 4.0 out of 5.0 by Windows Good value
I have stayed at this hotel at least 7 times now and will continue to use it when I am in this area. The hotel is overall clean and comfortable. However over the period of time I have noticed the daily cleaning has deminished. Toothpaste on the floor of the bathroom not cleaned and mud on the hall carpets not vaccumed, etc. The staff is very helpful and friendly.
April 17, 2013
Rated 4.0 out of 5.0 by Jim306 On the road again
Good breakfast, wonderful cookies, loved the fruit in the lobby, lots of newspapers, the Wi-Fi internet connection worked fast.
March 13, 2013
Rated 5.0 out of 5.0 by Kimmyco The Place to Stay
We Loved the location, Decor and the Comfort of this Hotel. You can't beat it's location being in the Waterfront near so much to do. The Lobby Entrance is Unique and Beautifully decorated. We loved how the rooms and baths were decorated, they pay attention to detail. The rooms were very comfortable and cozy. The Staff was courteous and helpful. We are looking forward to staying there again. It is the place to stay
March 4, 2013
