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Rated 4.3 out of 5 by 162 reviewers.
Rated 4.0 out of 5.0 by Last visit to your hotel Your prepayment and cancellation policy are unlike any other that I have stayed at in the HI chain. Once you make your reservation you are stuck with it for at least one day otherwise you will charged for a one night stay. This really effects your last minute plans. The idea of an advanced booking rate discount for the non-cancellation policy only works if the rates for your reservation don't change everyday. When they do you are not really getting the great deal you thought you were getting. I signed up for the advanced rate only to find out that my first night was more expensive than the others. Not explained in the reservation. While your hotel is convenient to the entire area, I'll find another hotel in the area to use on my monthly visit to Pittsburgh. October 27, 2014
Rated 5.0 out of 5.0 by All is good I found the staff extremely courteous and helpful. They were able to help with any and all of our needs. The facility, while unassuming from the outside, looked clean and fresh inside. Breakfasts were plentiful, varied and very well kept by both of the staff members. I would stay there again without any qualms. There is nothing that I would find the remotest problem with. October 23, 2014
Rated 5.0 out of 5.0 by Outstanding stay!! Everything was great! The hotel was extremely clean, the staff were awesome and its next to everything you'll ever need!! I would most definitely stay in this hotel the next time we are in the area. October 22, 2014
Rated 4.0 out of 5.0 by Great staff. This was a fairly new property, 1-2 years old. It's a small hotel, but it's in a convenient location, i.e. in the Waterfront shopping area. The staff was so nice and courteous. The room was clean. As with all Holiday Inn's, I think the decor could be a little more modern, but I can't really complain, everything was in good shape and clean. The hotel provided a complimentary breakfast buffet, which is great. It's small but enough to get you started with your day. October 21, 2014
Rated 5.0 out of 5.0 by My 3rd time visiting this location. I travel a lot due to my job, I must say that I can always count on Holiday Inn Express to have a location that's close to wherever I'm going. This location is convenient and everything that you need is close by. When I stayed before @ this location I remember having a small refrigerator in my room unfortunately I didn't have one this time. Other than that I will stay @ this location again. The staff are always helpful and it's nice to be greeted by a smiling face in the morning and telling you to have a good day. The lady that works the breakfast area is always pleasant and has a smile. Thanks for a wonderful experience. October 18, 2014
Rated 5.0 out of 5.0 by excellent need safe, small refrigerator in room otherwise everyting was okay. October 18, 2014
Rated 5.0 out of 5.0 by Attentive staff and clean room A wonderful weekend getaway to Pittsburgh where the hotel was clean and staff provided great service. October 17, 2014
Rated 5.0 out of 5.0 by Breakfast was amazing! I have never had such a fantastic free breakfast buffet experience. The food was great, and there were so many choices! October 15, 2014
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