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Rated 4.3 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Highly recommended Clean and comfortable. Great breakfast and amenities. Staff was helpful and friendly. I would stay again and recommend this hotel to others. August 14, 2014
Rated 3.0 out of 5.0 by Late maid service Maid service seemed to be in a bit of a bind and not able to do the rooms until 5 or 6pm, we barely got checked in until that time. The issue seemed to be not enough towels to service the rooms properly. It would have been nice to not worry about maid service when getting ready to go out for dinner. We stayed Friday Saturday and Sunday nights and the trash dumpster was overflowing on the Friday and not picked up until Monday morning so we had to look out the window and see it and as we entered and left the parking lot. I know from my own management experience if I would have tried to expedite this by calling waste services for a pick up; it was piled up high next to the dumpster in addition to the overflowing dumpster. Other than that the front desk employees seemed friendly and the free breakfast was a nice benefit. A pool and hot tub are something most look forward to at a hotel and it was a disappointment that there is none at this location. August 14, 2014
Rated 4.0 out of 5.0 by Good stay, Small room My family and I (2 adults and 2 children) had a comfortable room, but it was very small. No other issues to point out about this stay. August 11, 2014
Rated 5.0 out of 5.0 by very friendly staff Very courteous staff. Arrived in the early AM and the clerk on duty was extremely helpful. Answered questions and offered any assistance I needed. Room was clean. Hotel location is great, short walk to shopping area and waterfront walkway. August 11, 2014
Rated 3.0 out of 5.0 by Fire alarms ... Not awesome! The room was nice but the fire alarm went off at 0530 and we were stuck outside, waiting for the firetrucks to clear the area. Guests later found out that this is not a one time thing. August 7, 2014
Rated 5.0 out of 5.0 by Beautiful location and great service Beautiful location. Close to water and mall. Lot of restaurants in walking distance. Great breakfast. August 6, 2014
Rated 5.0 out of 5.0 by Nice place to stay I stayed here with my son to visit the university. It was comfortable, and close to lots of shopping and food. The drive to the school was short and I felt safe staying here. August 5, 2014
Rated 4.0 out of 5.0 by Great Service - Room tooo small Staff and Service were great. I've stayed in a lot of Holiday Inns over the years. The room was the smallest I've ever stayed in, in any hotel. Quite congested for 3 people. Missed not having a microwave and mini frig. There were not enough sets of bath towels. There was one chair in the room which was at the desk. Usually the hotels have a love seat for just relaxing. These are things that I've grown accustomed to having at Holiday Inns. July 31, 2014
Rated 5.0 out of 5.0 by Clean Room - Courteous Staff Was pleasantly surprised at the cleanliness of the hotel and specifically our room. The room was stocked perfectly with everything needed for the stay and the staff was extremely pleasant and helpful. The only downfall was that there was no swimming pool, which I did not notice when I booked the room, but it still did not hamper our stay, as it is surrounded by many stores, restaurants and entertainment options. Would definitely stay there again if we are in the area. July 30, 2014
Rated 5.0 out of 5.0 by Helpful staff The most outstanding thing about my stay was the helpful staff. Sure the Bath July 30, 2014
Rated 5.0 out of 5.0 by Great service. My stay was very pleasing and I look forward to staying again upon my return to Pittsburgh. I would refer this Hotel to anyone visiting the area. July 29, 2014
Rated 1.0 out of 5.0 by Shouldn't have expected to sleep This hotel was fine with the exception of a faulty fire alarm which went off on 3 separate occasions, each time dragging everyone in the hotel into the parking lot for a half hour or better. Fire response was slow and we were finally able to rest after 1am. The entire next day of our trip was ruined as we were all groggy and angry, arguments persisted. I was unable to complete the Sunday drive home for I was too tired and we had to book 2 hotel rooms for Sunday night, miss work and the kids missed gym. A very bad experience. July 26, 2014
Rated 5.0 out of 5.0 by Nice place to stay Hotel was very clean and the staff very helpful. Location is great and has many resturants and shopping close. July 25, 2014
Rated 3.0 out of 5.0 by Staff Chris was very accommodating of my needs when booking my room. He was able to get us conjoined rooms so that I could properly supervise my children. Also, breakfast was very good and lots of seating provided. The only issue we had was three fire alarms during the night necessitating us to leave our room and stand outside for a long period of time with the kids. July 25, 2014
Rated 3.0 out of 5.0 by mr Fire alarms and bad smell on two days are not acceptable July 23, 2014
Rated 3.0 out of 5.0 by Disappointing this time. I've stayed at Holiday Inn Express a few times and generally was impressed. I was in town on a photography assignment for a magazine and was disappointed with the experience. There were two fire alarms that went off during the night, 10:30 and 12:00 AM if I recall. Each event had about a 20-30 min wait each time to go back in. I had an early day the next day, so it made Sunday a bit of a struggle. Nothing exceptional from the staff. A few smoking staff members out front of the building didn't bother me personally, ,but I think it might bother others. July 23, 2014
Rated 2.0 out of 5.0 by Unwelcome fire drills Stayed at this hotel in previous years for the PVGP. Its convenient and usually comfortable. Malfunction of the fire alarm system, twice, late at night obviously destroyed any other goodwill type experience. If they fix the problem its worth staying here. July 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Easy to get into and out of, very clean and well kept property. Beds and pillows are extremely comfortable. Internet is very good. If you wish to have a fridge you need to book a king size room. July 20, 2014
Rated 2.0 out of 5.0 by Small room, Loud hallway Small room, Loud hallway. Breakfast food was quite poor as well. July 15, 2014
Rated 5.0 out of 5.0 by smoking Just an addition to my other comments. Smoking should not be allowed just outside the doors of the hotel. the ashtray was at the beginning of the handicap ramp. Not very pleasant to have to walk through smoke to get into or out of the hotel. God forbid, the disability is emphysema or severa asthma! Aside from this and the small rooms, the hotel is quite nice. Friendly staff and clean. July 11, 2014
Rated 4.0 out of 5.0 by Very Nice Facility This HIE was one of the best properties that we have stayed at. All aspects of our stay were excellent. The only thing it lacked was a pool and hot tub. July 9, 2014
Rated 5.0 out of 5.0 by Good stay We had a very nice stay at this Holiday Inn. The room was small. It was a very quiet room. Beds were comfortable. It was nice to have several choices of pillows. It would have been nice if we had a heavier blanket on the beds. The top blanket was very thin. July 9, 2014
Rated 5.0 out of 5.0 by Excellent Staff I love staying here. It is one of the best hotels I have ever stayed at. July 2, 2014
Rated 5.0 out of 5.0 by Great staff and clean accomodations Great clean room. Friendly helpful staff - some need to familiarize themselves with the different historical offerings in the Mun Valley ie the Carrie Furnace, the Historical Museum, different breweries, other places of interest. Only recommendation is that the bathroom needs more hooks for towels. June 29, 2014
Rated 1.0 out of 5.0 by dont stay here The room rate is high for this low quality hotel in this high quality area in comparison the the better hotels. You can stay at a 4 star hotel minutes away for just a few more bucks and get a way better experience, The beds are hard and the garbage truck picks up the trash at 12:30 am for the business located just outside of some of the rooms. June 23, 2014
Rated 5.0 out of 5.0 by holiday inn munhill pa Nice location for visiting Carrie Furnace and other attractions in the Pittsburg area without staying in the city per se. Clean, reasonably quiet, nice breakfast selection. June 15, 2014
Rated 2.0 out of 5.0 by Housekeeping inadequate Housekeeping definitely substandard. Expected far better service for price paid. June 14, 2014
Rated 5.0 out of 5.0 by Comfortable, convenient and caring After booking my room, the staff bent over backwards to make sure that everyone in our party received the care that they needed. They were great!!!!! June 4, 2014
Rated 5.0 out of 5.0 by May 2014 stay Pleasant, convenient, on the site of a largish mall, within walking distance of a promenade on the river. June 4, 2014
Rated 4.0 out of 5.0 by Good hotel, would stay again. Comfortable room, a bit small for three people but the beds were great and we all slept well. Staff was helpful and professional, and the property was well maintained. Nice variety of breakfast items some of which changed daily. Good location for the Waterfront and Oakland area. Would stay here again. May 26, 2014
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