Rated 4.5 out of 5 by 97
Rated 5.0 out of 5.0 by VickiNB WOW
What a wonderful trip and stay at your hotel. Pool area was great for kids and adults alike. View from our room was breathtaking. Staff was very accomadating. Rollaway was in the room upon arrival....no waiting or interuption. Asked for 3 additional towels...no hassle and very accomodating. Very welcoming receptionist. Very clean property.
Breakfast the usual Holiday Inn fair. Would suggest grapefruit slices in the future and Raisin Bread.
We stayed at 2 other Holiday Inns on our trip and this property was THE BEST...WOW
July 12, 2013
Rated 5.0 out of 5.0 by HappyMomma Great location
The views can't be beat. You have a view of the entire bay, especially from a 3rd floor balcony. The breakfasts are unbelievable with an outside eating area to enjoy the breathtaking view. The staff are very friendly and helpful. The rooms are clean and neat. Would highly recommend this hotel to none staying in the Munising, MI area.
July 8, 2013
Rated 5.0 out of 5.0 by HappyMomma Wonderful staff
The staff at this hotel bent over backwards to help us find last minute lodging for a busy holiday week. Not only did the front desk work some magic to get us rooms for the week but the housekeeping staff moved our luggage and ALL our stuff to our new room. VERY impressed with the customer service! My kids loved the pool area. Much nicer than the average hotel pool. The view of the bay is absolutely stunning. Would definitely recommend this hotel to anyone.
July 8, 2013
Rated 5.0 out of 5.0 by freqtraveler13 Beautiful setting on picturesque lake Superior
This is one of the best HE properties we ever stayed at. Very comfortable, friendly staff and awesome views of lake Superior. We truly enjoyed our stay here.
June 30, 2013
Rated 3.0 out of 5.0 Housekeeping
be careful if you're there more than 1 day - housekeeping turns
off the refrigerator EVEN if there is stuff in it!
mention it to the front desk and get a 'ho hum'.
June 27, 2013
Rated 5.0 out of 5.0 by camper great place to stay
This place is a great place to stay and drive to the Pictured Rocks. We stayed here for our girls weekend away.
It was clean, quiet and comfortable and affordable, Would stay here again and recommend it to any one.
June 15, 2013
Rated 5.0 out of 5.0 by Brycat Awesome Facility
This is probably the nicest hotel I have stayed in. The staff were very helpful and cheerful, assisting us with all aspects of our stay. They even had doggie treats for our pet!. The room was very comfortable and clean, the wireless worked very well and the breakfast had something for everyone. There was even a clean doggie area complete with do-do bags for "business purposes"Checkout was painless and efficient. Overall a really great place. Recommended for all, especially those who have pets.
Bry, Cathie and Opal the GSD
June 7, 2013
Rated 5.0 out of 5.0 by UPHiker Clean & Comfortable
We had a great three night stay! The rooms were clean and comfortable, the staff was friendly and helpful, and the breakfasts exceeded our expectations. In my opinion, the best hotel in town...and at a reasonable price. Our teenagers loved the pool, and after a long day of hiking the cliffs, the hot tub was a nice amenity! If we make it back to Munising, this is where we will stay.
June 4, 2013
Rated 5.0 out of 5.0 by Lynn85 What's not to like?
A stunning view of the lake,comfortable & clean room & friendly staff, delicious breakfast with an array of choices.
June 3, 2013
Rated 5.0 out of 5.0 by penpen service
The service was excellent. The breakfast was very good.
June 3, 2013
Rated 5.0 out of 5.0 by Jack1963 Great View
Very nice place, helpful staff and a good price. I was there on bussiness, got in late and left early but my short time there was good.
May 21, 2013
Rated 5.0 out of 5.0 by Judy708 Best place to stay in Munising
We drive across the Upper Peninsula several times a year. We stay at this Holiday Inn Express whenever possible. The rooms are clean and comfortable and the staff is wonderful. We also appreciate that pets are welcome because our Chocolate Lab goes everywhere with us.
May 5, 2013
Rated 5.0 out of 5.0 by MikeR72 Great choice. . .
Great people, clean room, phenomenal views. . . what more could you ask for. . . even in the so-called "spring".
April 16, 2013
Rated 5.0 out of 5.0 Great Property
Excellant location over looking Lake Superior.Loved the Sauna and convient to Foggys which has great steaks and fresh Whitefish!!
April 15, 2013
Rated 5.0 out of 5.0 by bambiliz New mini-vacay favorite
Staff was excellent- very friendly; even gave sugguestions of where to go & eat (and I've vacationed in Munising 14 times and never knew of a few!!), A+++ service. Very clean. Great time had by my parents, daughter, dog & myself.
April 3, 2013
Rated 4.0 out of 5.0 by Kayaker1266 Our experience
Enjoyed our stay. Rooms were clean (spotless) and the staff was excellent. Breakfast was the standard HIX meal. HIX could look into upgrading that.
When I went through corp. reservations I wanted to use my points. I was told I couldn't and when I asked why I was told no rooms were available. I then went to the online system and was able to secure rooms there. Without using points .
This is the second time I have been told that a room was not available when I was using my points. To find out later rooms were available.
I have been a member for years but may need to find a chain that is easier on using points.
March 12, 2013
Rated 2.0 out of 5.0 by al72 no appreciation to patinum status
I am a platinum priority club member. When I arrived I requested a complimentary upgrade and was not given one. Staff representative claimed that all the suits were taken even though the hotel was nearly empty. The hotel is nice but the staff needs work
February 11, 2013
Rated 4.0 out of 5.0 by sleddingfamily snowmobile trails
My family and I were up there last weekend and we think you should look into get a trail system to the hotel. It gets pretty rough going through the woods up the icy trail. Otherwise everything was nice minus the poor parking for trailers
February 1, 2013
Rated 5.0 out of 5.0 by Ninnyg2 Fantastic Service
Staff and facility was Fantastic. Always a warm Greeting. Love the Decor and the view.
January 23, 2013
Rated 5.0 out of 5.0 by doo4sno great view with great service
the staff was great over and above what we expected
January 12, 2013
Rated 4.0 out of 5.0 by eld5 Priority Club disappointment
Was disappointed that Priority Club Members were not given the gift bag usually given. When I inquired about this, was informed that my membership level was not high enough (had to be a platinum member) to warrant receiving anything. I had not heard that at any other HI Express. Another front desk person heard me inquire & gave us the bag (2 bottles of water, granola bar & small bag of nuts).
Hotel hallway was noisy.
Pancake mix ran out & took a while to get more.
Website told me for 2 days that the hotel was sold out and 1 day before my trip, there were lots of rooms available & I was able to book a room.
Bed & view were fabulous!
January 7, 2013
Rated 5.0 out of 5.0 by Craig56 Craig from SW Oakland County
Great staff! Helpful, courteous, and knowledgeable. Nice design and the view is awesome! Might be the best in Michigan. Would recommend for anyone traveling in the U.P.
October 25, 2012
Rated 5.0 out of 5.0 by Yupperlover Awesome Views
View was awesome!!
The lobby was inviting and the decor was very impressive.
Great value for the money.
October 22, 2012
Rated 4.0 out of 5.0 by localtraveler Tremendous location, clean with good service, but you pay for it.
we enjoyed our stay for two weekend nights at the hotel, which had a few big pros and cons.
when booking, the view as seen on the site made me think the noticeably higher price (compared to most other HIEs) it was worth it and was comparable with other hotels in the area.
overall, service was great.
the rooms were fine but nothing special.
breakfast was well stocked, unlike our experience in St. Ignace.
the pool and hot tub had mildew all around the top on the inside. we were surprised at how bad it was.
but we didn't come here to swim, and we enjoyed the other aspects of the trip, so i still give a high rating.
October 20, 2012
Rated 5.0 out of 5.0 by smokey12 Beautiful view & luxurious.
This is a great place right on the water and close to the Pictured Rock boat tours. The fall color was beautiful. The breakfast was rather lacking, however, the pancake mixer didn't work, the juice was frequently empty & came out as water, the pastries were not fresh, the toaster took forever & did not brown the bread or english muffins. I've had much better breakfasts at motels. The server did do a good job of cleaning up frequently. The pool & hot tub were huge & a nice temperature.
October 18, 2012
Rated 2.0 out of 5.0 by Dino Avoid the 1st floor lakeside suite
Excessive noise from hallway and occupants above ( just normally walking around) made for a stay that was far below the Holiday Inn standards.
October 17, 2012
Rated 5.0 out of 5.0 Great room view!!
Beautiful hotel, staff was fairly friendly. We will stay here again.
October 15, 2012
Rated 4.0 out of 5.0 Pricey but comfortable except for the paper thin walls
We had a nice time at Pictured Rocks and even witnessed the Aurora Borealis. The view of Munising Bay from our room was awesome. The only downside to this location was the paper thin walls. You could hear people walking upstairs and voices through the walls.
October 7, 2012
Rated 5.0 out of 5.0 by TravelMom Nice Stay
The room was comfortable and roomy- loved the kitchenette, but the microwave beeped on and off at night and we had to unplug it in the middle of the night. The breakfast was great- so many good and healthy choices, and the staff was very friendly as well. Unfortunately, we were in town for a funeral, but we enjoyed the pool and hot tub in the evening and it helped us to relax and unwind from the day. Overall, this was a great stay that met our needs- enough room to visit with family, a great breakfast, and friendly staff at an affordable price. Thank you!
October 5, 2012