Rated 4.4 out of 5 by 60
Rated 5.0 out of 5.0 by RockyRates Best HIE to date.
The condition of the room and performance of the housekeeping staff made this a visit by which all others will be compared. Job well done.
February 21, 2013
Rated 5.0 out of 5.0 by MotherHubbard Excellent Service
Enjoyed our stay on our way home for a funeral. Staff was friendly. Only negative, facility needs to be updated. Our room was clean.
February 14, 2013
Rated 5.0 out of 5.0 by rick1986 Quiet - it was wonderful!
Great location - quiet room - good breakfast - will definitely stay here again
January 29, 2013
Rated 1.0 out of 5.0 by vettegirl Not recommended
The room was a gift to my parents as they make their way down to Florida from the Midwest to visit. They said the bed was uncomfortable and room was drab in general. Also that the breakfast was sub-par even for a Holiday Inn express. Staff would not accommodate credit card over the phone even though I have been a Priority Club member for 6 years and use the same Chase Priority Club Visa registered with them since my membership.....disappointing and never had this issue before with other locations.
January 11, 2013
Rated 1.0 out of 5.0 by paw67 Bad experience
This was the worse Holiday Inn we had stayed in for years. We had a room where the heater made horrible noises all night It kept us awake all night. Every time the compressor turned on there was a horrible noise. I did complain the next morning and the staff gave me my night free but the experience made me tired for the whole next day and definitely interferred with our plans.
January 8, 2013
Rated 5.0 out of 5.0 by ScottP Excellent staff , clean and comfortable room
I will definitely return to this hotel on my next visit to the Murfreesburo, TN area. Not too far from Nashville for a visit there, too.
January 4, 2013
Rated 2.0 out of 5.0 Good staff poor room
The staff greeted us and assigned us to a room and after that everything went downhill.
One of the table lamps in the room did not work.
The stool was partially plugged and never flushed completely.
The bathroom sink had an aerator to reduce water consumption but it made it impossible to have enough water to wash or do any other function adequately.
The bathroom lighting was so bad it was difficult if not impossible to see to shave properly.
The tub/shower drain was so nearly plugged we stood in 2 to 3 inches of water showering.
Having stayed here before we were surprised to find such poor accomodations but we will never stay here again
January 3, 2013
Rated 4.0 out of 5.0 by cartee Motel rates to high
We recently traveled across the US from Ga. to Kansas we stayed at several H.I. motels along the way this motel rate was the highest of all of them. I try to be thrifty I asked the gentleman a couple of questions about the rooms with no luck the room was small anyway this is trivial but he did say anything about me being a Priority Club Member. I will not stay there again.
January 3, 2013
Rated 3.0 out of 5.0 by Autobuyer Poor water presure
The hotel is clean and has convenient location.
The king size bed was hard and not very comfortable.
The issue this hotel should deal with immediately is the water saving fixtures in the bath room. Both the sink and the shower had very little water flow. The shower water flow was so poor it was nearly impossible to rinse off!
January 2, 2013
Rated 5.0 out of 5.0 by dlmk97 HI Murfreesboro, TN
Always accomodating and clean. Staff is well trained and helpful.
January 2, 2013
Rated 5.0 out of 5.0 by Travelworkallday Worked all week
What a nice place to stay at while working. Internet was good, room was so nice for work. Everything was was so perfect.
December 27, 2012
Rated 4.0 out of 5.0 by Dwight54 Comfortable, Great staff, Great value
This property is clean and comfortable. The staff was very good and helpful. Breakfast is about average. I definitely recommend it.
November 19, 2012
Rated 4.0 out of 5.0 Booked at last minute.
I used the Priority Club app on my android to book this room late at night while driving around looking for a room in the middle of a long drive from FL to IN. Clean, comfortable hotel. B'fast the next morning was great before getting back on the road. Staff very friendly. The only negative was that the wi-fi internet was basically non-existent. Tried several times to connect, but could not hold a signal. Besides, the lack of wi-fi, this was a great property.
November 14, 2012
Rated 5.0 out of 5.0 by slevy77 Great experience!
Great stay! Room was large and comfortable, clean, and smelled great! Bed very comfortable! Staff was very friendly at check in and through out the day. Welcome amenity was a nice touch. Breakfast was also very nice in the morning and the selection was nice too!
November 8, 2012
Rated 5.0 out of 5.0 by WorldtrekkerDC Excellent Hotel Experience
Comfortable hotel and good value for the money. The closeness to the interstate helps accessibility.
November 6, 2012
Rated 5.0 out of 5.0 by judy54 Great experience
We enjoyed our stay. The servise was great. We would definitely return when in the area.
October 27, 2012
Rated 4.0 out of 5.0 by KYGirl Comfortable bed and good breakfast.
This hotel is nice with new carpet and furnishings but needs newer shower/tub combos. Also, the wallpaper and painting needs work. The bathroom door looked like a toddler tried to paint it. However, it was very clean which goes a long way with me. For the price, I felt it was overrated. However, all hotel rates in this town are out of control. I would highly recommend this hotel if the nightly rate was better. Guest services were very welcoming and friendly.
October 26, 2012
Rated 5.0 out of 5.0 by TAB1 compliment
Once night I had to go down for help getting my computer to hook up to the internet. The young lady on duty was so helpful. However, another guest was very difficult to this young lady and continued to be very difficult. I wanted to let you know how kind the young lady was to this guest and to me. She never lost her composure and never spoke in a harsh manner. I do wish the world had more individuals like this young lady you have in your employ!!!
PLEASE KEEP THIS CONFIDENTIAL! DO NOT POST! ONLY GIVE THIS EMPLOYEE A PAT ON THE BACK!
October 22, 2012
Rated 3.0 out of 5.0 by Babe Front Desk
When we woke up the next morning and had only cold water, we were unable to take a shower. We cleaned up the best we could and went down for breakfast and to check out. The front desk lady was very nice and I mentioned that we had no hot water. She said that the whole hotel did not have any. I just mentioned that I didn't think I should pay for that part of my stay. She understood and actually comped us for the whole overnight bill.
October 21, 2012
Rated 4.0 out of 5.0 by tippylee Will at the front desk was very good .
This was the fourth Holiday Inn Express that I have stayed at since July. The rates was very high. Don't know if I will use Holiday Inn Express Murfreesboro next time that I am in Murfreesboro.
October 20, 2012
Rated 5.0 out of 5.0 by Larry41 Nice room and great service
The hotel was very clean. The beds were very comfortable. Breakfast was great. Many choices. Staff very friendly and helpful.
One problem:: No hot water in the morning. Unable to take shower or even wash up as water was ice cold. No compensation for this. We were told that there were people going to a race and were up early and used all the hot water. This was not acceptable as we drove almost 800 miles the day before and were anxious to take a shower before we got on the road for our next full day of travel . This was the only bad experience of our stay. We do like Holiday Inn Express.
October 18, 2012
Rated 5.0 out of 5.0 by Gatorgirl clean and comfortable
We were staying for some business and pleasure. The hotel was very clean, the staff pleasant, and our stay wonderful. We were close to the elevator yet it was quiet. The breakfast was fresh and there was quite a variety. I would recommend this for business or families. The location was easy to get to also.
October 13, 2012