Rated 4.4 out of 5 by 124
Rated 1.0 out of 5.0 lousy
Do not stay here, too close to interstate. I requested a room on the other side of the interstate, and they didn't fulfill my request.
March 29, 2014
Rated 5.0 out of 5.0 by Jill C Good, reasonable, and convenient
We had a good experience. Room was nice, clean, and up to date. There were more economical choices but trusted the Holiday Inn name. Staff was very nice!
March 26, 2014
Rated 3.0 out of 5.0 by thekeyfamily Pro's and Con's
Staff was very friendly upon arrival and checkin. We were please to find a spacious room after a long days drive and two tired kids. We did notice that the sink at the wet bar seemed to drain very slowly, which wasn't a problem in and of itself. Unfortunately after the second person used the restroom it clogged and remained that way throughout the rest of our overnight stay. The two remaining members of our party had to use the public restrooms off of the lobby. Being that we checked in very late and left early in the morning we decided not to have hotel staff address the bathroom situation since we really just wanted to get some sleep. Our son was unfortunate enough to have to sleep on the pullout. The mattress was ridiculously thin and sunk below the frame at the foot of the "bed" and a good portion of the springs were missing. The two queen beds were extremely comfortable. I did notice that the doors and walls could have used a decent wash/wipe down.
March 26, 2014
Rated 5.0 out of 5.0 by Greenbomb101 St. Patrick's Day Party
Overall we had a pleasant stay. The room was clean, the services available to us were more than we used. The bed was a bit soft for our preference. We come here every year for a local event and our first choice is Holiday Inn Express® Murfreesboro Central.
March 22, 2014
Rated 1.0 out of 5.0 by kenneth43 expectations
HI is falling far short of traveler expectations compared to the past service recieved. Costs have increased above service provided so that no longer a good buy.
March 20, 2014
Rated 5.0 out of 5.0 by Randorama Beautiful inside and out!
Outstanding facility! Newer location with great looking room furnishings and a very comfortable bed.
March 16, 2014
Rated 3.0 out of 5.0 by quickstayfamily Quick Stay
With our quick stay, for sleeping only, the breakfast was a nice bonus.
March 11, 2014
Rated 4.0 out of 5.0 by Dre_Day A warm place away from a cold place.
The room was very warm while winter storm Titan was going over-head.
March 8, 2014
Rated 5.0 out of 5.0 by PatricioH Good place to stay while visiting family...and riding out a snow/ice storm
Having stayed here on at least two previous occasions over the past several years while visiting family in the region, we were delighted to find that there was still a room available on short notice...a room which ended up be "home" for more than the originally-planned one night. The staff as a whole was most helpful, especially as we renewed our stay for an additional night on two consecutive mornings after our first night. The location is excellent, convenient to the major thoroughfares and to restaurants nearby.
March 8, 2014
Rated 5.0 out of 5.0 by TonyK14 Great Stay
I've stayed in several hotels in Murfreesboro and this is the only one I will go back to. Great experience, good food, very friendly at the front. My only complaint was I couldn't get the black out curtains closed all the way so sunlight came pouring in very early. Otherwise great location and price.
March 7, 2014
Rated 4.0 out of 5.0 by SleeplessInMurfreesboro Excellent staff. Room had issues.
4 main problems with room 421.
1. It faces the interstate and traffic noise can be a problem. A sleep machine may help you with this. Better insulation of window would be best.
2. Mattress was in poor shape but, after mentioning it to the front desk, it had been replaced with a much better one by the time we returned in the evening.
3. Heating/AC unit developed a squeak. Again, after mentioning it to the front desk in the morning, we found a NEW, updated unit in its place by our return in the evening.
4. Heating/AC unit was still a problem due to very close placement to the bed. Fixed vent caused air to blow on me, waking me every time it came on, with no way to adjust it.
Staff did all they could short of renovations so I commend and thank them. For their part, that was the best hotel service I've ever had.
Appreciated AAA discount
March 4, 2014
Rated 4.0 out of 5.0 by SpatialGuru Elevator Noise
The most problematic thing about this hotel is the elevator noise. My first room was adjacent to the elevator. Every time it went up or down, the room shook and the loud mechanical noises soon followed. I asked to change rooms, but the noise was still there even 3 doors down away from the elevator, though it was not nearly as bothersome. I don't think they were having temporary problems with the elevator, just not well insulated or a cheap model. Either way, I was not happy with it.
The location is great, the hotel was very clean, and the staff were pleasant. Aside from the noisy elevator, I enjoyed my stay.
February 18, 2014
Rated 5.0 out of 5.0 by Nana/Papa Helpful, friendly staff.
We enjoyed our stay. Helpful friendly staff, clean comfortable room. Good places to eat near hotel.
Plan to stay on our return trip.
February 10, 2014
Rated 5.0 out of 5.0 by Camjim Great
Wish you would also offer Gluten Free food for breakfast. Always have to brin.g my own food for breakfast
February 9, 2014
Rated 4.0 out of 5.0 by deadmandriller Comfortable bed and good breakfast
Had a great night sleep and a hearty breakfast the next morning to get me on my travels.
February 4, 2014
Rated 5.0 out of 5.0 by WDRCO Good location
nice room w/ comfortable beds, good flat screen TV
February 3, 2014
Rated 5.0 out of 5.0 by coach k great staff
you need to check this hotel out, these folks are the best
January 28, 2014
Rated 5.0 out of 5.0 by Andrea100 Wonderful overnight stay
We stayed here for one night while brining our child to college. The rooms were bigger than expected. They included a microwave and fridge, which not all Holiday Inn Expresses have in their rooms. Breakfast was your standard buffet. Beds were very comfortable. Pillows were too soft. I started bringing my own pillows when we stay in hotels. The staff were very friendly. I plan on staying here whenever we have to be in the area.
January 23, 2014
Rated 5.0 out of 5.0 by wawawanda Now I understand why staying in THIS Holiday Inn Express you feel like a winner!
Greeted very professonally, even after hours!
Clean and very nice looking!
January 22, 2014
Rated 5.0 out of 5.0 by bgrtchr great staff quiet room
The desk staff was very friendly and helpful and the workers in the breakfast room were extremely efficient. The room was comfortable and quiet, providing a great night's rest.
January 19, 2014
Rated 3.0 out of 5.0 by duncan88 Beds uncomfortable, room needs freshening
The bed was well beyond it's prime with zero support and lumpy pillows. The doors and walls had dirty handprints and smudges and the tv didn't work properly.
January 13, 2014
Rated 4.0 out of 5.0 by Karene65 hotel stay
I stayed this night on points (and five days later on points at the Oak Grove, KY, HIE. This stay was good, but not the best. I did have an issue with an electrical plug. The staff was good although they did not seem comfortable in their roles. As I said in the survey, it was a good overall experience - I am rarely too disappointed in a Holiday Inn Express.
January 12, 2014
Rated 5.0 out of 5.0 by MCCTT79Tru Charles the weekend staff made our stay!
Rooms are clean. Area close to everything you need. Mall, walmart, plenty of places to eat! Charles thw weekend night shift staff was awesome! He knew what time we were leaving for work he had breakfast ready for us. We left at 5:00 am every morning for work and had it ready so we could have a good start to our day. Thank you so much Charles!
January 6, 2014
Rated 2.0 out of 5.0 by Traveler143 Noisy room
My room was located next to the elevator (Room110).
The elevator is EXTREMELY noisy. The constant used of the elevator was one cuase for no sleep.
The heating system does not have automatic temparature control. If the heat is turn on, even in low setting, the room eventually becomes too hot. If the heat is turned off the room becomes too cold. For a hotel/chain of this stature, this type of equipment is below standards.
January 6, 2014
Rated 4.0 out of 5.0 by judyal Great stay, fabulous breakfast
We stayed three nights during Christmas. Despite being short staffed our stay was wonderful. Great, clean room. Great location and fabulous breakfasts.
January 1, 2014
Rated 5.0 out of 5.0 by Donald5 Great Location
Stayed two different times, on our way to Michigan and forth return back to Florida. Convenient location off Highway.
December 30, 2013
Rated 4.0 out of 5.0 by Doyle02 Breakfast
Lots of hot food, and lots of room for breakfast. Staff were pleasant and helpful.
November 27, 2013
Rated 5.0 out of 5.0 by JBuzzy Nice stay
Handy to the interstate, what you would expect from a Holiday Inn Express.
November 27, 2013
Rated 5.0 out of 5.0 by wl48 a fine hotel with an easy on/off ramp
A comfortable lobby with knowledgeable and friendly staff. They even offered hot apple cider at check in. It was a most comfortable stay experience.
November 24, 2013
Rated 5.0 out of 5.0 by Harry69 Best Experience
This hotel is far the best hotels I have stayed in a long time.We did not stay much. Checked in late evening and left 7:00am in the morning. All the employees we came in contact with were wonderful, knowledgeable and very helpful. They really showed that they cared. Room was spotless clean. Everything was working perfectly in the room. Keep up the good work.
November 22, 2013