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Rated 4.4 out of 5 by 91 reviewers.
Rated 4.0 out of 5.0 by Comfortable Bed Great front desk staff. Comfortable bed. A few little things could have made my stay better: no exhaust fan in the bathroom; residual smoke smell in room; windows did not open. November 4, 2014
Rated 4.0 out of 5.0 by very nice our only complaint was that first night a couple of the towels were stained with like coffee. and the second night one of the sets of sheets looked like it had coffee stains on it. Saying this overall the hotel is great and would use again. The staff is great. October 30, 2014
Rated 4.0 out of 5.0 by friendly the employees were friendly and helpful, the rooms were clean and comfortable October 30, 2014
Rated 5.0 out of 5.0 Great Place To Stay We enjoyed our stay at this Holiday INN. The staff were very friendly and helpful. We will stay here again! October 29, 2014
Rated 4.0 out of 5.0 by Very good bed and quite room Everything was clean and comfortable. Would recommend this motel. October 28, 2014
Rated 5.0 out of 5.0 by Overnight stay The staff were extremely helpful. I arrived unannounced on a holiday week-end. They were happy to find me a room and were quite helpful providing recommendations on local dining locations that were quite excellent. I would definitely stay here again in the future when my travel bring me to this area. October 22, 2014
Rated 4.0 out of 5.0 by Nice hotel, a bit overpriced, breakfast mediocre The nightly cost of the hotel was overpriced for the area for what you get in room size. Breakfast is very, very mediocre at Holiday Inn Express, like everything came out of the freezer and was reheated. Breads, bagels and eggs were tasteless. Orange juice was foul tasting. Bacon was the precooked stuff. October 21, 2014
Rated 5.0 out of 5.0 by Great Hotel/Super Clean Great hotel super clean and friendly staff. I recommend this hotel to all and would stay here again. October 14, 2014
Rated 4.0 out of 5.0 by Great overall experience The room was nice and clean (super important)! All of the staff from the front desk to the cleaning personnel were very friendly and helpful. We were a little disappointed with breakfast. While there was plenty of variety which was nice, the hot foods (eggs, sausage, gravy) seemed slightly warm rather than hot. Other than that, everything was great and we would definitely stay again. October 8, 2014
Rated 4.0 out of 5.0 by good overall good overall breakfast egg were cold and overcooked burned edges October 8, 2014
Rated 5.0 out of 5.0 by Great Service Joan at the front desk is very attentive to needs and a true professional. Property had been recently updated and was clean and comfortable. Will definitely stay here again. October 1, 2014
Rated 5.0 out of 5.0 by Great Stay This was a great place to stay. I appreciated the staff and the facilities. I will be going to Murphy again next year and definitely plan to stay at this facility. September 30, 2014
Rated 5.0 out of 5.0 by Great Place in the Smokies Everything was GREAT! The only thing is that it is hard to find. the GPS did not pick up the address so I recommend printing out something from Mapquest or Google Maps. September 25, 2014
Rated 5.0 out of 5.0 by Typically good experience for Holiday Inn Express The place was clean and tidy. With attention obviously paid to the little things (hospital corners, etc.), I have to assume that the more important things (i.e. cleaning properly) were done well too. September 24, 2014
Rated 5.0 out of 5.0 by Great Stay! The hotel was very clean and the staff were very helpful and very friendly. I will definitely be staying there on my next trip to Murphy. I highly recommend this hotel. September 22, 2014
Rated 5.0 out of 5.0 by Reliably comfortable I have stayed at this property about one night per month for several years. The rooms are recently renovated. The breakfast area is nearing completion of a renovation as well, so breakfast was served in a meeting room just down the hall. There was practically no inconvenience for the guests during this process. The staff has always been very friendly and helpful. September 9, 2014
Rated 4.0 out of 5.0 by Clean, comfortable, quiet Front desk was courteous, helpful and informative. Rooms were clean, comfortable and spacious. Bathroom was tidy and well stocked except for shampoo September 8, 2014
Rated 5.0 out of 5.0 by able to relax and unwind Nice place to relax. Didn't hear noise from other rooms or the outside. Breakfast was ready early each day. Staff was very helpful. September 2, 2014
Rated 5.0 out of 5.0 by room cleanliness excellent floors bathroom everything in place chairs comfortable for seat and relaxing August 28, 2014
Rated 5.0 out of 5.0 by Felt at Home Execellent trip and value for the experience . We'll be back again soon August 26, 2014
Rated 5.0 out of 5.0 by Great service comfortable beds, great service , clean rooms, friendly staff August 21, 2014
Rated 4.0 out of 5.0 by Nice Quite Hotel for Business or Pleasure I recently stayed at this hotel for four nights along with my parents. It was a combination of a business/pleasure trip. The king room suites were very nice and well appointed. The beds were extremely comfortable and there was plenty of room to spread out and relax. They are in the midst of a remodel of the breakfast area and was currently using the conference room to serve the morning breakfast. I will admit I was not overly impressed. I did see children of the staff running in and out of the breakfast area and all over the ground floor. They were riding up and down the elevators as well. Overall not a bad place to stay if you are visiting this area. August 19, 2014
Rated 5.0 out of 5.0 by My stay in Murphy This hotel is always a pleasure to stay at. I highly recommend it. August 11, 2014
Rated 5.0 out of 5.0 by HIE Murphy Was visiting for a funeral and other family members were also staying here. Very nice accomodations and helpful staff. August 10, 2014
Rated 5.0 out of 5.0 by Encore Performance Another encore performance by Holiday Inn. This is always nice. August 8, 2014
Rated 5.0 out of 5.0 by Great Hotel My husband and I really enjoyed our stay here. Upon check in we met Joani, what a wonderful woman. Very nice, happy, and has all kinds of info about the area. Makes you feel right at home. We had a room with a king sized bed. A very nice room. Very clean. Just a very comfortable room. We had a great nights sleep. The staff was excellent very friendly, it was really clean (and we are picky) breakfast was good. I would highly recommend this hotel to everyone. To who ever owns/or runs this chain you have a great group of people here working for you. I would stay here again. August 7, 2014
Rated 5.0 out of 5.0 by My Recent Stay Excellent stay. I got to visit with my family that I only see once a year. The staff was so helpful and courteous. August 5, 2014
Rated 5.0 out of 5.0 by Great staff!! The hotel exceeded our expectations. The staff was simply excellent. Better experience than the Crowne Plaza Hamilton in Washington, DC! July 15, 2014
Rated 4.0 out of 5.0 by Comfortable, clean and friendly staff A great place to stay while visiting the Mountains. We were 20 miles from our white water rafting and horse back riding excursions. July 9, 2014
Rated 5.0 out of 5.0 by Love this Hotel !!!! The staff is so friendly and this place is clean. The best place in the area with a great breakfast, soft towels and comfortable beds. Will be going back for sure July 1, 2014
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