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Rated 4.6 out of 5 by 34 reviewers.
Rated 5.0 out of 5.0 by Great place great service Always like coming to Murray and staying with my friends at the "Express!" February 26, 2014
Rated 2.0 out of 5.0 by Walls are thin and heat questionable Friendly front desk staff. Walls are so thin you can hear kids bouncing on the floor above and loud obnoxious neighbors next door from 1:30am to 3:00am. Front desk staff could hear the party group but evidently could not say anything to them until a complaint was received. Needless to say lack of rest made for a LONG drive home the next day. Heat system was not working properly. It was either ice cold or extremely hot. Hotel staff did come up to take a look and at least able get hot air to blow. We will look for a hotel offering an opportunity for a peaceful stay and an opportunity to relax the next time in Murray. February 12, 2014
Rated 5.0 out of 5.0 by Everything was great. We stay here every time we visit our daughter. The breakfast is super. Our kids love the pool and my husband and myself love the hot-tub and sauna. Very clean, staff is friendly. Can not say enough good things. December 29, 2013
Rated 3.0 out of 5.0 by Not quite average As a platinum member I stay at many IHG properties. This stay was less than average. There was absolutely no consideration for the platinum status, no goodies, no upgrades etc.. When I asked, the girl at the front desk said "We don't do that." December 19, 2013
Rated 5.0 out of 5.0 by BRAVO ZULU I was in Murray for a sad occasion( my mother passing)...I spent 5 days at this location......EVERYTHING the staff did and suggested went above and beyond EXCELLENCE....They made me and my family feel right at home from the front desk to housekeeping. After the service the family was able to sit in the breakfast area to share memories of my mother.....(THANK YOU). Murray,Ky Team Keep up the GREAT work. I will recommend the property to anyone visiting Murray,Ky. Thank you for making us feel at HOME. November 28, 2013
Rated 5.0 out of 5.0 by Great Place to Stay I have stayed here many times and the rooms have always been very clean and well kept, the staff has always been very polite and helpful for all my needs. I recommend this hotel for any time you need to stay in the area. November 20, 2013
Rated 5.0 out of 5.0 by outstanding This was the best HI Express that we have ever stayed at. Great room, friendly staff, good breakfast---what more could anyone want? October 23, 2013
Rated 5.0 out of 5.0 by Excellent Place to Stay My entire family always stay at this hotel when we visit Murray. We have been staying here for several years when we visit the college. October 16, 2013
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