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Rated 4.5 out of 5 by 46 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel I travel for business quite frequently and this HI Express was very clean, the staff very courteous, and the location and grounds we in great condition and easy to use. I did not try the breakfast as I was meeting early for breakfast elsewhere, but all the common areas looked clean and well taken care of. I would recommend this hotel if you are passing through this way! July 24, 2014
Rated 3.0 out of 5.0 by 21st century amenities needed This was my second stay in the last year and my last. First time, no wifi service and my room was beside the elevator on the first floor. The second time, sub par wifi. Impossible to complete any work due to the spotty coversge of their wifi. It reminded me of dial up speed. Won't be staying here again. July 12, 2014
Rated 5.0 out of 5.0 by Good Hotel close to Murray State University This hotel is clean, safe and in very close proximity to Murray State University. The rooms are spacious and the queen suite can easily accommodate a family of four. Breakfast was good and the staff was friendly. Will stay here again. July 2, 2014
Rated 2.0 out of 5.0 by Poor bathroom Bathroom could be better. there was a puddle of water everytime i showered because of the poor drainage system. July 1, 2014
Rated 1.0 out of 5.0 by Staff was very rude........ They will overcharge you!!!!!!!! I have stayed at a lot of hotels as my job is in sales. My and my family stayed at this hotel The rooms were nice but their staff was very unappreciated and very rude. My family booked 4 rooms over the weekend for a family reunion We all had triple A but we were charged all different rates. We tried to talk to the clerk about our rates and she was very RUDE to say the least. This hotel needs better staffing and none of my family will ever stay here again!!!!!!!!! Oh wait, that's not all, they charged my mothers credit card twice when we got her bill changed over to our credit card and even got a receipt for the credit She does not need this hassle nor should anyone have to go through this!!!!!!!!!!!!!!VERY UNHAPPY WITH THIS HOTEL and believe it or not this is the first review I have ever done but there is not a lot of hotels in Murray so I thought I would share. June 23, 2014
Rated 5.0 out of 5.0 by Great value The best nights rest in town, and best value as well, hot breakfast, comfortable clean rooms, choice of pillows and thermostat controlled heat/air really makes it your choice to be comfortable, and the entire staff is friendly and knowledgeable, not to mention that it's location is great. June 19, 2014
Rated 5.0 out of 5.0 by Great Stay In KY My wife and I recently travelled to Murray and stayed at the HIE. The staff was very attentive, the facility was clean and safe, and food provided for breakfast was fresh, hot and plentiful. June 12, 2014
Rated 5.0 out of 5.0 by pillows were awesome Best Holiday Inn Express I have stayed in, clean, friendly staff, easy access from street, new facility - would stay here again. June 10, 2014
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