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Rated 4.4 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by First choice for stays in Murray Our room was next to the elevator, so did note a bit of elevator noise, but no highway noise despite the room orientation. Would suggest more fresh fruit offerings at breakfast as well as additional fruit juices. November 18, 2014
Rated 5.0 out of 5.0 by Pounding headache but you guys made it better! On my drive from Cincinnati, OH to Murray, KY on 11/4 I developed a very severe headache, I had to cancel my appointments for that afternoon and reschedule. It wa about 1:30PM and the only thing I could think to do is head to the hotel, even tho it was hours before check in time. When I arrived at the hotel, I was greeted by the front desk guy (didn't catch his name) I told him what was going on and if it was to early to check in. He responded of course not and started the check in process. After reviewing my paperwork he double checked to see if I truly wanted a smoking room, I had totally forgotten when I made the reservations, that was the only option that was available. I told him if he had non smoking rooms available I would take that but if not anything would do. I just needed a bed and a dark place. He said let me see what I can do, and he was able to upgrade me to a suite! I couldn't have been more thankful for him going up and beyond to make sure I was going to be comfortable. It's hard being on the road and sick/under the weather, but you guys did a great job making me feel as comfortable as possible. Thank you! See ya in December! November 10, 2014
Rated 2.0 out of 5.0 by Poor experience for Platinum Elite Front desk staff person that greeted me was poorly trained. The room I had did not have a refrigerator or microwave. I can't remember the last time that happened to me at a HI Express. Upgrade rooms were available and not offered. November 5, 2014
Rated 5.0 out of 5.0 by Like a cleaniness and comfortable bed Everything was great. only probable was getting internet access. Would not load up. October 31, 2014
Rated 4.0 out of 5.0 by comfortable room.. but breakfast needs improvement need to ditch the omelets and add some cut up fresh fruit. We did not eat at facility on second morning. October 30, 2014
Rated 5.0 out of 5.0 by nice facilities Nice, clean and comfortable facilities. Convenient to our conference and close to dining opportunities. Bed was very comfortable. Could not access internet, but was not in the room long enough to worry about it. October 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. A very nice and quiet place to stay. close to everything i needed. I would stay here again!! October 28, 2014
Rated 5.0 out of 5.0 by Nice stay Nice hotel, staff was friendly, beds were very comfortable. Breakfast was hot with many choices. It served our needs for an overnight stay to visit the campus. October 27, 2014
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