Rated 3.8 out of 5 by 80
Rated 1.0 out of 5.0 by Blagburnd Stay Far From This Place
This was not my typical experience for Holiday Inn Expresses. DO NOT waste your money or points on this place.
It is old and literally falling apart.
August 13, 2014
Rated 1.0 out of 5.0 by RandonneeHR Vacation
This was the worst Holiday Inn we ever stayed in. We had previously stayed at this hotel 6 years ago and had liked our experience which is one of the reasons we came back. However, this time we were shocked by the lack of maintenance. The pool was closed for the 3 days were there because of unsanitary conditions. None of the machines worked in the fitness room, we were served frozen food, the elevator was smelly and dirty.
In our room the carpet was so dirty that I would let the kids play on the floor. The furniture was dirty. We could see the stains on the sofa bed. We could feel the bed springs.
Something must be done to help this hotel because it really does not reflect very well for the Holiday Inn reputation.
The only positive comment we can say is that the cleaning lady for our room was really nice.
August 13, 2014
Rated 3.0 out of 5.0 by Jim Co Murrels Inlet
Property Manager very disengaged, and was not interested in my problems.
August 10, 2014
Rated 4.0 out of 5.0 by LoveVacay not 5 stars
Friendly staff! Clean and quiet. However, when you walked into the hallway, it smelled like a swamp!
August 7, 2014
Rated 4.0 out of 5.0 by Travel Sue Quick over night stay
Quick 1 night stay before checking into our Holiday Inn Club resort. Room was very nice, front desk staff was friendly
August 5, 2014
Rated 1.0 out of 5.0 by William6728 Change the carpet and clean the rooms!
Thee hotel room felt very dirty. The carpet should be torn out and replaced. The rooms need to be updated..
August 4, 2014
Rated 4.0 out of 5.0 by SStrick Ok Hotel
Overall the hotel was fairly decent. It was overall very clean. On arrival I was a little disappointed because I was expecting a little more because of the pictures and reviews that I reviewed before booking. Other than that, the hotel was ok. Even though I had neighbors on each side, I never heard any noises from either room. The beds were very comfortable, and the rooms had plenty of space for myself and my family. The bathroom was a little to be desired though because it was very small and cramped.
The hotel staff was very nice and if I needed anything they went out of there way to get it for me and my family. The only real complaints that I had with the hotel was the internet. The whole time I was there, the internet never worked properly. Each time I called I was told they were working on it. That was one of the reasons why I booked this hotel because it stated that it was one of the amenities and I needed a reliable internet connection.
July 30, 2014
Rated 4.0 out of 5.0 by Mapreader2 Nice but no wifi
The staff were very nice & hotel comfortable though expensive. A feature we enjoyed was free pass to nearby Huntington State Park, which is beautiful and full of wildlife and birds. Breakfast was delicious! The only problem was that the wifi didn't work the day before or the day of checkout. We called, got a phone representative and tinkered around, rebooted-phone rep said someone at the hotel had to "up boot". REstarted, waited, called again, no wifi. And HBO didn't work morning of checkout, but there wasn't anything we wanted to watch so we didn't complain about that.
July 26, 2014