Rated 3.9 out of 5 by 44
Rated 5.0 out of 5.0 by bkrbtchKAT The staff... is WONDERFUL
I stay at this hotel 2 or 3 times a yr for many days at a time
and would NEVER EVER STAY ANYWHERE else!!!!! They have the BEST STAFF !!!!!!!!
From the front desk to the maids and the MORNING MOM
COOK .....so so so friendly !!! TRUELY a HOME anyway
from HOME!! Believe me... Jim-Tracy-Carol-Tony-MaMa the
Cook and EVERYONE ELSE will take VERY GOOD CARE
OF YOU!!!!! Just tell them KAT sent you lol !!!! ENJOY a comfy
room and GREAT conversation with a staff of people who are
FUNNY and CARING!!! Before YOU know it they will know
YOU by name...
February 28, 2014
Rated 5.0 out of 5.0 by Ron1958 Great place to stay
Just stayed here weekend of 2-7 and 2-8. I had placed the reservation and had asked for 2 double beds and requested 1st floor. The 2 double beds wasn't that big of a deal but we like the 1st floor. Upon arrival we discovered they did not have 2 double bed rooms on the 1st floor so they upgraded us a no extra charge to a 1st floor king room with a jacuzzi tub. Everyone there was extremely friendly, especially the lady in the breakfast area in the morning. It was only about a 15 minute ride to Broadway at the Beach where we went to see the shows and had it not been raining there were golf courses within mere minutes of the hotel. I highly recommend this hotel as this was not our first visit there nor will it be our last. Great place to stay.
February 11, 2014
Rated 1.0 out of 5.0 by Lucia45 pillows
I did not find anything negative during our visit except the quality and condition of the pillows in our suite.
Small in size for a king sized bed, poor quality, thin, lumpy and need to be desperately replaced.
January 6, 2014
Rated 3.0 out of 5.0 by niles67 customer service and care
Upon check in the room, a note was attached to the back of the door that said "pet in room!". It made me suspect that this might not be a room we wanted to stay in. I took the note to the front desk and ask what that was all about and he said that was to let the cleaning staff to do extra cleaning in the room. We left our cloths in the room and went on our way. When we returned to the room that night we noticed that there was pet poop on the floor. I gathered it up and went to the front desk to ask for a different room. The lady at the front desk said there was no pet in that room the night before. I said are you calling me a liar? I then explained to her my conservation with the front desk clerk upon checkin. I then said what do you call that stuff that you are looking at which I just got out of the room. Her customer service was as bad as one could find. To his credit the was a gentlemen that was in training that diffused the situation and listened to me and ultimately got us moved to a clean room. All your personnel handled the situation correctly except the lady working the 6:00 PM shift.
December 29, 2013
Rated 5.0 out of 5.0 by Nncls Excellent value
We stayed here last week when we went to Brookgreen Gardens' "Nights of a Thousand Candles," and thought it was one of the best HIEs we've ever stayed in, and for the least cost. We highly recommend this hotel. The staff was friendly, the room was clean and comfortable. Breakfast was very good, and the attendant extremely kind and efficient. You won't be disappointed with this HIE location.
December 25, 2013
Rated 2.0 out of 5.0 by scott71 Dirty Sheets and no cable
Very unhappy with the couple of days I stayed, me and my family was excited to come for a few days. After we had no cable for a few hours we complained and they told me to wiggle the wire. Needless to say, that did not work. I told a different person the next day and they said aww, im sorry. Next we were tired the first night so we didn't inspect the hotel room, the next day we woke up and saw stains on every sheet and pilowcase. I told the lady downstairs and she did nothing to resolve the issue. I then told her I would have to cancel the last day since we had so many issues unresolved. They didn't even offer a different room. So I will not be staying here again. We have came here every year for many years. Never again.
December 17, 2013
Rated 5.0 out of 5.0 by tramaine1 Youth Pastor
The staff was very helpfull. The room was very clean and that night was the best sleep I've had in years. I am also a disabled Vet. We will be back.
December 10, 2013
Rated 4.0 out of 5.0 by Bwilkers Nice stay!
The room was nice, bed was very comfortable. Hotel was quiet, our stay was enjoyable.
December 4, 2013