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Rated 4.5 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great Stay! No problems. Highly recommend! Breakfast was delicious and everything was just like you ned. Love the variation of pillows. Firm for me, soft for my wife! August 11, 2014
Rated 4.0 out of 5.0 by Room Lighting The room and bath room lighting is poor. This was my second stay and it was poor the first visit as well. I had trouble getting ready in the morning because of how dark the room was, even with every light on. Please fix this or I will stay somewhere else. August 7, 2014
Rated 5.0 out of 5.0 by Great Breakfast My family really enjoyed the variety that was available for breakfast! July 25, 2014
Rated 5.0 out of 5.0 by Friendly and Accommodating Staff Everything was excellent except for the Fitness Center. The equipment in the fitness center wasn't well maintained. However, at a cost, there was an off-site place to exercise. July 20, 2014
Rated 4.0 out of 5.0 by Great Place Great People The place is always clean and the people are always friendly! Cookies are baked fresh every evening and the breakfast is good! Only fault of this place is the Fitness Equipment! Elliptical has been broke for a few months now, and on this last visit the treadmill was broke down! Other than this, it's a great place to stay! July 12, 2014
Rated 5.0 out of 5.0 by nuisance question I had a great experience staying at this motel. However, when answering the post-stay survey, they invited me to tell more about my stay. When I decided I didn't want to do the write up, it became mandatory. So this is the response. July 10, 2014
Rated 2.0 out of 5.0 by Musty odor, dampness We typically always stay in a Holiday Inn Express while traveling however had not been to this particular one in the past. We arrived around 11:30 PM. The front desk staff were very nice. Upon entering the room assigned, we were overwhelmed with a strong musty smell, enough to immediately give a person a headache. We called the front desk and they said to return to the desk and they would assign another room. Upon entering the 2nd assigned room, we again were met with a horrible musty odor and a dirty towel lying on the floor of the room. We immediately returned to the desk and were told the problem could be the air conditioners. The third room assigned also had a musty smell and damp carpet although not as bad as the first 2. We were exhausted and needed to rest, so we stayed. When mentioning that the 3rd room was also musty, the front desk worker used the excuse 'we recently got a new maintenance crew'. Obviously they were aware of dampness/musty issues because they had a yellow cone in the hallway alerting people to wet floors as well as fans blowing on the carpet. Upon awaking and picking up the receipt which was tucked under the door of our room, the paper was wet from the dampness of the carpet. This was not a good experience. July 10, 2014
Rated 2.0 out of 5.0 by Mildewy Smell from Air Conditioner Ruined the stay We had a one-night stay at this Holiday Inn Express and it would have been rated much higher if it hadn't been for the mildewy smell in the room. It was literally disgusting. The air conditioning unit had a smell like old urine when running. Shortly after we checked into the room the front desk manager called to ask if the room was to our liking. I told her everything was fine except for the terrible smell in the room. She asked if we'd like the room 'Febreezed' as sometimes the water in the A/C units can start to smell. The smell was quite unbearable and she said she would have moved us to another room except that there were no more double queen rooms available. This must happen fairly often for them to have a routine to fix it. The Febreeze fix was short-lived and the room smelled just as bad when we returned from dinner. My husband has very bad asthma and between the urine-like smell and the Febreeze-dousing we wondered what any of us were breathing through the night. The positives were that the staff was very proactive and the breakfast was great. The room however in our case was really terrible. July 9, 2014
Rated 5.0 out of 5.0 by Great place to stay..... What a pleasant stay. The staff was nice and friendly. The amenities were on par with the Holiday Inn standards I have come to expect. If I am called to the area again, I will stay here. June 22, 2014
Rated 5.0 out of 5.0 by Clean and Comfy Stay I have stayed in this hotel several times traveling with my boys playing baseball in the area. My last visit was June 2014. We arrived at midnight. All we needed was a hot shower, laundry and a nice comfy bed. The front desk attendant greeted us and expedited the check in process. We did not have any issues with our room. The beds are real queens not doubles and very comfortable. Room stayed dark so we could sleep in the next morning. Never heard a noise outside the room. It was a very good stay. On departure, I forgot a phone charger and the hotel staff had bagged it up with the room number. Fortunately we were able to make a quick trip back to the hotel before leaving the area. They had it waiting at the front desk. The night and day shift managers were both very nice and helpful. June 17, 2014
Rated 5.0 out of 5.0 by Great, as always!!! We have stayed at the Muskogee, OK Holiday Inn Express several times over the last 3 years. We usually stay for over a week at a time. The hotel in general is always kept clean and neat. The staff works very hard to take care of their customers. We have to leave the hotel early in the mornings for our job, before the posted time for the breakfast is to be ready. Richard the night manager always has the breakfast setup early so we and other patrons can get a good breakfast before leaving the hotel. June 17, 2014
Rated 5.0 out of 5.0 by Awesome Stay! If you are looking for an awesome place to stay for comfort, good customer services and location, Holiday Inn Express and Suites Muskogee, Ok is the place to be. June 17, 2014
Rated 4.0 out of 5.0 by service and attitude great, facilities had issues Bed sagged on door side. Ice maker on 3rd floor broken, had trouble breathing at night due to poor air quality, which was likely due to water damage being repaired. June 16, 2014
Rated 5.0 out of 5.0 by Good experience Staff was great. I had to leave before breakfast was ready and they packed me a sack meal each morning. Very friendly. June 16, 2014
Rated 5.0 out of 5.0 by Great place to stop The service was great. We just stopped in as we were passing through the area. We were able to have a clean room, and also were able to enjoy the pool, hot tub, and sauna. The hotel was very easy to get to, and also had a great number of restaurants around as well. We had a great time. June 12, 2014
Rated 5.0 out of 5.0 by Great place to stay Staying at the Holiday Inn Express and Suites in Muskogee, OK was a great place to stay for me and my family for the weekend. I will be delighted in share my stay and experience with others about how great my stay was... June 11, 2014
Rated 5.0 out of 5.0 by Geat service and wonderful room You have a great staff, making me feel very welcome and the room was clean and well appointed. Thank you. June 6, 2014
Rated 4.0 out of 5.0 by Great bed and pillows Great bed and pillows. Ice maker didn't work on our floor. A clean place to stay. A little pricy. May 31, 2014
Rated 4.0 out of 5.0 by great service it was easy to make and confirm our reservation. we arrived at three p.m. and had a short wait to get our room. this was due to motel being fully booked the previous night. they made sure our room was ready and had the requested roll-a-way bed there. they were professional and friendly in spite of a very busy time. the room was clean, beds comfortable, and had good breakfast choices that were available even though all rooms were occupied. I have stayed at Holiday Express before and had a good experience with this location. I would recommend it. May 22, 2014
Rated 5.0 out of 5.0 by Stay here everytime i'm in town I stay here everytime I come to Muskogee, they greet me by name and make my stay great! May 13, 2014
Rated 5.0 out of 5.0 by nice stay one of the best holiday inn's that i have stayed at May 6, 2014
Rated 3.0 out of 5.0 by Not all their fault I put some time distance between my stay and writing this. First off, the facility, rooms, food, and what not were great. My issue comes into account with connectivity. They were in the process of doing maintenance on their wireless system for three days of my stay there. I fully understand that things happen, and just can't be avoided. They did have free long distance calls from the room though, so that was a plus, but the lack of connectivity created some problems for me and my trip. Note: If you have Verizon, Muskogee is not covered, at all, period, nada, zip, no bars. Obviously this isn't Holiday Inn's fault, just an huge issue for me. Nation's largest wireless network and all... April 21, 2014
Rated 5.0 out of 5.0 by Nice Place This is a nice hotel for those passing through Muskogee. The staff is friendly and helpful, the room was clean and fresh and the bed was comfortable. One comment, and this applies to all Holiday Inn Express locations, Or other similar hotels. We stay at HIX almost exclusively and the breakfast menu is getting a little "tired". I understand it is "free" but not really it is factored into the price. The cheese in the egg "omelets" is not very good, the bacon leaves a lot to be desired, the sausage patties are not bad. The sausage gravy has a different taste, probably the preservatives used in packaged or frozen food? I think their are better alternatives out there. Just something to consider. April 3, 2014
Rated 5.0 out of 5.0 by Taken Care Of We were there for a bass tournament and the breakfast was ready before the normal time so we were able to enjoy breakfast before we had to leave that morning! Also as a club member and I was upgraded to a great room!! Thanks April 1, 2014
Rated 5.0 out of 5.0 by Business center blues Very disappointed in the staff that sat on the computer in the business center and not caring. Other than that great stay and staff March 29, 2014
Rated 5.0 out of 5.0 by Great Service We are always greeted with a smile at check in. The rooms are always clean. One of our favorites. March 19, 2014
Rated 5.0 out of 5.0 by Room very clean and comfortable We stayed here enroute to Texas...Arrived early evening and staff was helpful in advising us as to where we could go for a nice dinner...Staff made sure we setted into our rooms and everything was in order...Quiet... The only thing I would change is having the staff and guest smoking area away front the front drive... February 23, 2014
Rated 5.0 out of 5.0 by greater very great good value courteous staff quiet location February 8, 2014
Rated 4.0 out of 5.0 by Enjoyed Stay. Excellent Staff Stayed here for work and was very pleased with the hotel. Brandi alerted me via cell phone when their sprinkler system malfunctioned and easily moved me to another room. Nice to have a workout room. Brandi, Richard and rest of staff were very friendly and helpful. I would definitely recommend this hotel to anyone. January 31, 2014
Rated 5.0 out of 5.0 by Exceptional attitude and assistance at check-in The young lady who checked us in was very polite, very helpful, and is the kind of employee who is the backbone of a successful business. January 29, 2014
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