Rated 3.6 out of 5 by 119
Rated 1.0 out of 5.0 by DNoD Horrible-Find another Hotel!!!
This hotel was not worth the money we paid for. Rooms are not clean and very outdated. Walls chipping, carpet had stains, very bad odor while entering the room and bathtub had stains as well. Bugs crawling inside the room at night. Walls are so thin that we could constantly hear people out the door and shutting their doors and exit doors so loud that we could not sleep. The hotel staff was not pleasant either. We arrived 15 mins before check in and even though the room was ready, she made us wait for 15 mins saying that 'they are finding a room and cleaning it'. And magically in next 15 mins at 4 pm(which is their check in time) the room was found and ready. They did this with other customers too who were checking in at the same time as us. We were tired from the long drive and wanted to relax and they couldn't even give us the room 15 mins early. This was our worst hotel experience ever. I have paid less and stayed at better hotels than this one. I will never return and will not recommend this to anyone.
July 17, 2014
Rated 3.0 out of 5.0 by cookie313 Not a great stay - but the breakfast was good
Staff did not fix issues brought to their attention after 3 days. Not great.
Breakfast was good and the best part of the stay.
July 16, 2014
Rated 3.0 out of 5.0 by Ricardo5 Great location. Room shows wear
Very good location in the middle of everything. Carpet in room had big nasty looking stain seen when we opened the door. One bed had small red stain on the sheet. We replaced the sheets with fresh ones provided at front desk. Carpet in hallway of our room needs good cleaning or replacement as well. On the good side of the ledger, staff were very nice and fun to talk to. Breakfast was excellent. Beds comfortable after linen change.
July 15, 2014
Rated 1.0 out of 5.0 by Unhappy12222 Over priced.
We were there for a night. The accommodations were nothing more spectacular than any other HIE that we have stayed at but it cost twice as much. Also the front desk staff was rude during check in and when we had to ask for pool towels. Thankfully we only stayed one night.
July 15, 2014
Rated 1.0 out of 5.0 by Unhappy Beach Traveler Three Hour Delayed Check In
Cleaning staff skipped work on July 5th. We waited three hours for our room, and we were in our room around 8:30PM. Others waited until after 10PM. They cut the rate in half, but the delays had already ruined our evening at Broadway. We have small children, and we were all tired and grumpy from spending the afternoon in the lobby. Wish that we just gone home instead of wasting a night at this hotel. Great location, and nice facilities. But this situation was poorly handled by the hotel management.
July 12, 2014
Rated 3.0 out of 5.0 by Al2536 was good but could be better
we stayed for 3 nights and overall it was fine. it is a bit far from the beach but close to other attractions. the rooms were kind of old and were not very fresh. the cleaning staff could have done a better job. they did not vacuum the room during our stay and other minor issues. breakfast was standard and staff were friendly. In general I think it is a reasonable place to stay for the price.
July 10, 2014
Rated 5.0 out of 5.0 by Jimmer13 Cofortable bed
Enjoyed the atmosphere at the facility. Breakfast foods were very nice.
July 8, 2014
Rated 3.0 out of 5.0 by Swayz great service
front desk service was excellent, breakfast choice was more than adequate
July 7, 2014