Rated 3.6 out of 5 by 149
Rated 5.0 out of 5.0 by Chipshot37 Terrific hospitality
We sincerely enjoyed our four night stay at this Holiday Inn Express. The entire staff was very hospitable and eager to serve all of our requests. The hotel location is perfect and the grounds well manicured in a very scenic location. The proximity to attractions, restaurants, and shopping is a real plus. We will definitely return to this establishment.
September 30, 2013
Rated 4.0 out of 5.0 by Jerico Extremely comfortable bed
The room was very clean and the staff were very pleasant. The overall atmosphere was quite and peaceful.
September 27, 2013
Rated 5.0 out of 5.0 by Terri3725 Great Hotel!
After staying at the Crown Reef, Oceanfront hotel for 2 nights, this was like heaven to us! The rooms were soooo clean, the hotel was spotless and the beds slept wonderfully. We were able to relax, sleep well and know that when we came back from a show or shopping, that we had a nice, clean place to do so. The breakfast was wonderful...the best breakfast we have ever had at a hotel for free. The staff were not talkative at all or friendly enough to talk to you as you walked by, but they were not mean either. There was a guy working the desk at night and he would just look at you when you came in for the evening...not greet you at all. I found that a little out of character for a hotel staff member. Otherwise it was a wonderful experience. I had never stayed at one of these chains before, but if everyone is this great, I may consider it again the next time we travel home...if we can afford it! They are pricey.
September 22, 2013
Rated 2.0 out of 5.0 by beerguy Tired
Needs a good face lift. Front desk was nice but probably the dirtiest carpet ,in room and common areas, I have ever seen.
September 21, 2013
Rated 3.0 out of 5.0 by tim2004 slack emlpoyees
Lady at front desk told me breakfast starts at 530-10. I came downstairs at 545 and nothing was put out, no coffee and breakfast ladies were in the back standing around laughing up a conversation.
September 11, 2013
Rated 4.0 out of 5.0 by Pastor51 Nice hotel, great service, affordable
This hotel was good and accessible. Further away from the beach than expected.
Clean however, the carpets in the rooms definitely needs to be change. Old and stained and makes room appear dirty even though room was properly cleaned
September 6, 2013
Rated 4.0 out of 5.0 by coker78 floors in hotel very very dirty
se rvice great hotel staff excellent desk service excellent
could not belive the very dirty floors in such a nice hollidai inn express
September 2, 2013
Rated 4.0 out of 5.0 by John888 Comfortable beds good service
Overall a good family place to go clean and good value!
August 23, 2013
Rated 2.0 out of 5.0 Old Building, Poor Services
I stayed in this hotel for 3 nights last week. The hotel is near to broadway, but anyways you have to drive so does not matter if it is 1 mile or 5 miles. The beach is 1 mile away from here too.
The hotel is very old, first the room I was given was having a very bad stinky smell and you just cannot stand in the room. So the folks have to move me to a different room. There the refrigerator was making squeaking whistle all day/night, so have to bear that. On top of the the toilet got stuck 2 times (not once..) and there were no maintenance folks in the building or available to fix it either. So the best they could do is to provide you a plunger.. and you can guess the rest what I need to do to have a nice room.
At 2 times, the key won't work. Probably by mistake, they checked us out a day earlier itself, so the housekeeping lady also did not showed up till 4 PM. So we had to call front desk to get the room clean.
The breakfast is ok types, typical list of HI Express items, but everywhere you can see the quality was poor. And whatever you ask to refill (like butter, cream etc# from the breakfast managing lady, she have same answer .. 'we ran out of it'.
So the overall experience of this hotel is very poor, I would recommend to better stay at beach itself, or go further couple of miles away#if price is a constraint# to find a better serving hotel.
Btw, I have spent about 100 nights in last 1 year in Holiday Inn at various places.
August 23, 2013
Rated 4.0 out of 5.0 by Michael101 HOME AWAY FROM HOME
Tis is our home away from home when we are in this area. Staff ia always AWESOME!!
August 20, 2013
Rated 2.0 out of 5.0 by 30Tractor Plesent staff, hotel lacked maintenance
Hotel staff were very pleasant but the room smelled of mildew carpets looked dirty But the linens looked clean. For a newer hotel it appeared to be really beat up
August 17, 2013
Rated 5.0 out of 5.0 by Cadence Excellent Service
From the moment I called for directions to the time I check out, the service I received from the Holiday Inn Express was great. A special thank you to Ms. Debra. I really appreciate all your help last week. You are great!
Keep up the good work everyone.
August 16, 2013
Rated 3.0 out of 5.0 by Tim1981 Shampoo and laptop
Nothing friendly about this place... No smiles, no please and thank you's which is very odd... I always have great time at your properties.
On the third day, when our room finally for cleaned, we didn't get any shampoo refills. Asked the cleaning lady for shampoo, she said she didn't have any... Went to the front desk, they wouldn't give me any, referring to "we will bring it to ur room"...never did.
I left my laptop on the bed, and came back to my bed sheets not being changed because "I had items on my bed"... Really?
August 11, 2013
Rated 4.0 out of 5.0 by Trishann The rooms were clean and comfortable
My recent visit was short but the time spent in the room was comfortable. When I retired for the night, I was able to sleep without noise or traffic in the hall.
August 9, 2013
Rated 4.0 out of 5.0 by Louise52 Bed was excellent!
My stay was wonderful. Breakfast was great. However, the breakfast time should have been an hour longer and when certain food ran out the dining room staff should've continue replacing the food, instead of saying there wasn't anymore. Also my grandson and niece, were missing some items. My grandson's slippers and my niece sandals.
August 9, 2013
Rated 5.0 out of 5.0 by ash459 Loved it!
A group of us decided to go to Myrtle Beach for the 4th of July Holiday and this turned out to be the best trip ever! The staff was extremely helpful and check in/check out went smoothly. They did a great job of accomadating the group and putting our rooms in close proximity of each other. We stayed for a total of 5 nights, and our rooms were cleaned each day. Breakfast was good, everyday there was a different option. The location was GREAT! We were just a short 5 minute walk to Broadway at the Beach across the street and a $5.00 cab ride to the beach (or a bit longer walk about 4-5 blocks down). We didn't need to rent a car because everything was so close. I would highly recommend this hotel and would definately stay again. Thank you for making our trip so memorable!
August 6, 2013
Rated 4.0 out of 5.0 by Dewey545 Great service
Great breaskfast and response to our needs in the room
July 26, 2013
Rated 4.0 out of 5.0 by Tina72 GREAT SERVICE
I really enjoyed my family's stay at this hotel. It was in a great location! Will plan on staying again.
July 10, 2013
Rated 4.0 out of 5.0 by Jackman32 Good hotel overall
The rooms were clean. Staff was courteous and helpful. Room sink was very small. Breakfast dining area was not nearly large enough to handle the number of guests. Breakfast was a free-for-all with guests trying to reach the single hot food station. Inadequate seating and tables to eat. Tables not cleaned until breakfast hours were over. Hotel had 2 computers and during my one-week stay one of the computers was dead the entire time. The other computer appeared to have a virus. Beds were very confortable and my family slept through the night with no disturbance during my stay. Outside pool was nice. Exercise room was nice and clean. Parking lot was more than large enough to handle the fully booked hotel.
July 9, 2013
Rated 3.0 out of 5.0 by staceymo329 Needs cosmetic work
The staff was very friendly and accommodating, our room however needed some attention. The carpeting had stains all over it, which made us afraid to remove our shoes when walking around, wondering what was actually on the carpet. The bathroom had hair in the tub, and at almost $200/night I would have expected a little more care and concern taken with the furnishings and condition of the room. There were also paint chips in the room and hallway-and someone was painting the hallway when we arrived. Once again the staff was great, but I could not believe the appearance of the carpeting, and would have assumed that this would have been addressed at some point.
July 8, 2013
Rated 4.0 out of 5.0 by Mistercomp Favorite place to stay in Myrtle
I've stayed here twice. I lived in this area most of my high school years, so I know my way around a little. This is a great location. Easy access to 31 and 17 bypass which makes it central to anywhere you want to go in MB. If you don't mind being away from the "hassle" of the ocean front hotels, this is the place for you. Myrtle has tons of public beach access, so staying away from Ocean Blvd is perfect for me. The staff has always been very friendly and helpful. It's the only place I will stay for quick visits. Bravo!
July 4, 2013
Rated 3.0 out of 5.0 by rfdq18 Inept front desk staff
I stayed at this hotel for my honeymoon and let's just say they didn't impress me from the start. I stay in Holiday Inn's all over the country for work and quickly achieved Platinum status. Upon checking in my status was not recognized and I had to ask for the very same coupon books and maps that the girl had just handed to the couple in front of us without asking. The front desk knows nothing about the area it seems they are from a foreign land or something. Next years vacation to Myrtle Beach will be spent in another hotel I can guarantee you that.
June 20, 2013
Rated 1.0 out of 5.0 by firechief10 Charged wrong amount
We has placed our staff at this hotel for over 5 years and every year they always charge the wrong amounts and we have a terrible time getting the rooms charged to our company card. This year we sent all information ahead of time and called and made sure it was correct. When our staff arrives they state they had not credit card info. we had to jump through hoops to get it corrected every year. Will never stay at this hotel again. Terrible experience.
June 18, 2013
Rated 1.0 out of 5.0 by Retire AC Did Not Work
Our AC vibrated and ran ALL night long---never kicked off and the room was hot!!! A hot room in SC in June is not comfortable!! Room WAY too expensive for this too happen. Suggest you try a different Holiday Inn in the area.
June 16, 2013
Rated 4.0 out of 5.0 by steven123456 stay
Good hotel. A little heavy on the taxes considering it was suppose to be at government rate;.
Had two rooms one of which was a pet room but still no complaints. Would stay again since it is so close to Broadway.
June 15, 2013
Rated 4.0 out of 5.0 by Bicky11 Good Stay
I almost always choose this hotel when coming to the area now for short, leisurely trips. Perfect location to Broadway at the Beach, walkable if need be. It's got your basic breakfast, but hey, it's included. Rooms could have used a bit more cleaning - lifted up the bed skirt to grab my phone charger and I came across some ear plugs and food crumbs. Did not have a luggage rack in the room. Bathrooms were a bit outdated, could use more vanity space for sure. Beds themselves were comfortable and clean. I was greeted as a platinum member, but wasn't offered an upgrade - not big deal. Overall, good stay!
June 9, 2013
Rated 5.0 out of 5.0 by HERB2 SUPERB CUSTOMER SERVICE
GREAT PLACE TO STAY...I HAVE STAYED HERE FOR THE PAST SIX YEARS AND WILL CONTINUE TO DO SO. I HAVE ALWAYS HAD A POSITIVE EXPERIENCE AT THIS FACILITY.
June 8, 2013
Rated 5.0 out of 5.0 by doggette great hotel
The staff was great. The hotel is next to Broadway at the Beach. The breakfast in the morning was much better than expected. I liked that they had a computer to do boarding passes and check local restaurant info. we will stay there again.
June 7, 2013
Rated 5.0 out of 5.0 by cowboyTracy45 Great Stay, clear rooms and great service
I would like to tell you all about my stay. I had the most wonderful stay here at the holiday Inn Express, at Myrtle Beach, SC. The staff is awesome, I tell you that I have never met such a great bunch of people, I mean all the way down to the house keepers. The rooms were clean daily as if I just checked in, fresh bakes cookies daily that I looked forward to. When I walk through the front door at the end of my day, and get such a warm welcome greeting. It, lefts my entire spirit. Holiday Inn Express, keeping doing what you do... God Bless you all, I love and I'm telling all my friends and non-friends to stay here if there are ever in the area for an over nighter ......
May 18, 2013
Rated 5.0 out of 5.0 by cowboyTracy45 Outstanding Hotel and great service
I would like to start out by saying that this must have been opne of the best holiday Inn Express that I have stayed in. The employees were outstanding anf treated me with such respect.. The management team were super, they were so great I remember must of their names. Sabrina,Stacey, Trica, Stephina, and the was down to the house keepers and the sweet ladies in the kitchen. Even the maintance man was kind. Everytime we passed in the hallway, he would ask, "if everything was ok, and if he could get me anything"? Whenever I am at the beach for an overnight stay, I will be staying at this location, plus I have told my company and friends about this hotel and that they should stay here as well.
May 10, 2013