Rated 4.1 out of 5 by 130
Rated 5.0 out of 5.0 by RHFJR Convenient and Comfortable
This Holiday Inn location is very convenient to local attractions. The hotel stay is memorable time after time because it is quiet and restful at night. Also, the breakfast hours accommodate an early or late morning schedule and it is delicious too.
October 14, 2014
Rated 5.0 out of 5.0 by DeborahST overall good experience
Wonderful accommodations for the price....well maintained room, front desk service professional but room service was slow and I had to call and wait, and remind them of the order otherwise...it was an excellent experience.
October 14, 2014
Rated 5.0 out of 5.0 by Pat 2014 Great place to stay
Good value for the money, great location, staff, bar and food.
October 10, 2014
Rated 5.0 out of 5.0 by Ollie310 Wonderful Experience, Great People!
We were a group of three that came from out of state to attend an event at Mohegan Sun. The staff was friendly, helpful, and accomadating. There were no complaints, the rooms were comfortable, spacious, and well kept. The noise level was quiet, and the shuttle was easy to use. The resteraunt service in the lounge and breakfast cafe was excellent, and the live entertainment at dinner was incredible. I will be rebooking here for all my future trips!
October 8, 2014
Rated 5.0 out of 5.0 by bigboat Holiday Inn - Norwich
All what is expected of Holiday Inns was accomplished.
Staff, rooms, service, etc. were just fine.
October 7, 2014
Rated 4.0 out of 5.0 by spike123 Great service
Great people, great stay. The staff was very attentive to my business needs.
October 6, 2014
Rated 5.0 out of 5.0 by Benjji21 Great service
It was an awesome experience after a very long day
October 2, 2014
Rated 5.0 out of 5.0 by wife65 oversized, comfortable rooms and terrific staff
The beds were very comfortable and the room much larger than other hotels. The entire staff went out of their way to make sure our stay was enjoyable. We were there for a Navy Reunion and a number of stayed for an entire week. The staff was so friendly to us, that we felt like we were leaving family when we had to check out. One of the waitresses, Sharon, even came in to work for awhile on her day off to make sure we were being properly taken care of. All the food we ate there was very good. The banquet rooms were wonderful and very spacious. I would recommend this hotel to everyone!
October 2, 2014
Rated 4.0 out of 5.0 by CrossStitchJenny Comfortable room
This was a nice hotel - adequate price and service. Enjoyed a short time in the pool, but wish that it was heated and/or had a jacuzzi. Meeting rooms were more than adequate. Breakfast each morning was good. Meal in the restaurant was not up to standard. Restaurant in town recommended by hotel staff was excellent with great prices.
October 2, 2014
Rated 5.0 out of 5.0 by Nathan31 friendly staff and comfortable room
The hotel is very clean. The room is big and clean and the bed is comfortable. The staff is very very friendly.
September 30, 2014
Rated 5.0 out of 5.0 by topgun1969 great stay
would stay here again because it was very clean and easily located off of the main highway
September 26, 2014
Rated 2.0 out of 5.0 by Jacq91 AC and Phone Broken
I choose Holiday Inn because of its location close to mohegan sun. I figured I wouldn't spend much time in the room but the time I did spend in the room was awful. The air conditioner was not working and I could not sleep. I tried to call down to see if anyone could do anything about it but the phone was ALSO broken. When I checked out of my room I let them know that the AC was broken and it ruined my night there. The lady at the desk asked why I didn't just call down...so I then told her how the phone was also broken. She said "Oh if you came down earlier I would've given you breakfast..." I was more hoping for some money back or in this case maybe lunch would have even worked then.
September 24, 2014
Rated 5.0 out of 5.0 by kapper HD Channels
The HD channels on our TV were unavailable at times so after a few nights of no HD reception the management let us change rooms.
September 21, 2014
Rated 1.0 out of 5.0 by Beth0614 Stranger in our room!!!!
Woke up at 4 a.m., to a guy (stranger) in our room!!!!! Have no idea how or why this happened and although the Holiday Inn did comp the room, they are not taking action on finding out how or why this happened. They also questioned our story!! Why wld we make this up. We can afford a Holiday Inn. Very upsetting, and will never stay at a Holiday Inn again!!!!
September 18, 2014
Rated 4.0 out of 5.0 by Joe82 Attended very nice wedding reception.
Attended wedding reception at this hotel and stayed 2 nights.
- Food (Hors d'oeuvres and buffet dinner) and service at reception - very good.
- Asked for and received early check-in
- Comfortable bed and pillows
- Shuttle to Mohegan Casino
- Many cigarette butts on ground at main entrance on day of check in. Would have only taken 5-8 minutes to sweep up. Wasn't a good first impression although rest of hotel was clean.
September 18, 2014
Rated 5.0 out of 5.0 Great service
Recognized me as a member. Gave us water when we needed it. Were very friendly.
September 17, 2014
Rated 5.0 out of 5.0 by Coffee Pro Staying on Business
My experience at this location was good. The room was clean the staff was helpful and professional.The food was good and wait staff were friendly.
September 15, 2014
Rated 4.0 out of 5.0 by NH dance mom NH dance mom
Overall, good service. Spent 2 weeks at this location. Front desk wasn't so friendly first week but week two, they were great. Loved the shuttle to the casino- very convenient and the driver- she was very nice. Rooms are clean, pillows could be better. Used the small gym while I was there. Overall, good stay. Travel every week for business- would recommend location.
September 14, 2014
Rated 5.0 out of 5.0 by Cindy P. Happy Holiday Inn Experience
My husband and I stayed at the Holiday Inn in Norwich, Connecticut for a weekend at Mohegan Sun. The location to Mohegan Sun is a convenient 3 miles away; the staff was super friendly and the accommodations were outstanding. If you're staying on a Friday night, I would highly recommend Karaoke night in the Sports Bar. It was a fun way to end the night after spending time at the casino.
September 7, 2014
Rated 5.0 out of 5.0 by kat082214 Great service!
Honestly the best customer service I have ever experienced! From the front desk, to both restaurants, even the guy who manages the pool area; everyone was exceptionally nice and eager to satisfy all your needs. I have bragged about my stay to everyone who will listen! The room was clean and spacious, the shower had great water pressure, there is a micro and fridge in the room.
August 28, 2014
Rated 5.0 out of 5.0 by JimmyH1 Mohegan Sun Weekend
A great hotel with everything yoou could want. Great shuttle service to and from the Mohegan Sun Casino.
August 27, 2014
Rated 3.0 out of 5.0 by Guest1q2w3e4r Comfortable bed, but lousy TV service and bathroom size
Clean room, but TV never worked. Kept going grainy and even went black with "no service". Front desk tried the unplug/plug back in method which only worked for 30 min, so we opted not to use the TV as we didn't feel like having a maintenance person in our room for a few hours diagnosing the issue.
August 27, 2014
Rated 4.0 out of 5.0 by kapper Cigarette smoke on the 6th floor
The cigarette smoke on the 6th floor is annoying. Its from the occupants who smoke on their balconies and the smoke blows back into the hallway. My eyes became watery and at times my room smelled of cigarette smoke.
August 25, 2014
Rated 5.0 out of 5.0 by Hugh12 Great place to stay
Super location with great rooms and very friendly staff. Excellent price for the area, was very pleased with every aspect of my stay.
August 24, 2014
Rated 5.0 out of 5.0 by Marg"s NORWICH H I
Our visit was very satisfactory, one exception was that the floors of the elevator did not seem to have been vacuumed. This did not alter our satisfaction of our stay or the hotel. I was a customer service supervisor and notice this sort of thing.
August 22, 2014
Rated 5.0 out of 5.0 by LC13 Pricey
This is a beautiful hotel, staff excellent! I just felt the room rates were very high. I only needed a bed and pillow for one night.
For my particular needs, I felt it was priced very high.
August 20, 2014
Rated 5.0 out of 5.0 by Lisa-----72 Highly Recommended !
this has to be one of the better hotels that I have stayed at recently! the front desk woman was excellent and cheery, check in was easy, the room was nice and cool, beds were clean and comfy. not a lot of noise, and overall a great stay. we are definitely coming back here on our next casino trip!!!
August 19, 2014
Rated 5.0 out of 5.0 by JoanCap BRADFORD IS THE BOMB!!!
Bradford could not be more accommodating for out stay. He was wonderful to make the reservations with and very helpful. He was there at check in and shook my hand telling me it was nice to finally meet me. We had communicated on the phone a number of times during the week. He made it happen for me in a very short notice. THANK YOU. The Holiday Inn was beautiful and my room was great. We were only there for a quick stay so I did not get a chance to eat the food but the cookies upon arrival were delicious as well as the goody bag that Gayle left for us in our rooms. Thank you again.
August 14, 2014
Rated 5.0 out of 5.0 by Cat980 Holiday inn norwhich ct.
We have stayed at this hotel several times and it's always been a pleasnt experience. The staff is always friendly and accommodating , rooms are clean and comfortable and everything is in order.
August 13, 2014
Rated 4.0 out of 5.0 by moodyblues97 Good room for a good price
Everything that you might expect from a Holiday Inn. Our only issue was that the air conditioning in our room wasn't working correctly (fan worked, but not cool mode). For the price, it was hard to complain.
August 10, 2014