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Rated 4.3 out of 5 by 89 reviewers.
Rated 1.0 out of 5.0 by Holiday INN Visit Will not likely visit the Holiday Inn Express in Nacogdoches again. August 15, 2014
Rated 4.0 out of 5.0 by Relaxing Getaway I was very please with my experience at your hotel. My concerns are that I was not ask if I was an IHG member and also that I was told that my credit card/debit car would be charged an additional $20.00 until I found it on my bank statement two days later. When I called the hotel I was told that this was policy and would be reversed at a later date in case there were extra charges. I was also told that most people never know the establishment does this. Interesting. I had already received my bill for one amount only to find another amount. I was scolded by this lady for asking questions. Other than that incident all was good. August 13, 2014
Rated 5.0 out of 5.0 by Great hotel This location is fairly new and a welcome addition to the Nacogdoches area. I only wish it was closer to downtown. August 6, 2014
Rated 5.0 out of 5.0 by Employees I have stayed at many hotels in my 26 years of work. Most were clean and provided all the services I needed. Your hotel, however, has an intangible asset that many did not. Your employees, particularly Taylor and Samantha were the best I have ever interacted with. They were neat, professional, knowledgeable and courteous. I know that many times customers are quick to criticize and slow to commend. I wanted to make sure that these two were commended for their excellent customer service skills. I will ALWAYS stay at your hotel when I am conducting business in the Nacogdoches, Texas area. Thank you. August 4, 2014
Rated 5.0 out of 5.0 by Staff is outstanding Have been staying at this Holiday Inn in Nacogdoches and has been a wonderful experience each time, I cannot say anything negative. Parking is convient, room quiet and clean.. The big plus , they are always on time for my 8pm cookies and milk! Thanks Holiday Inn! August 3, 2014
Rated 5.0 out of 5.0 by Great service Very friendly staff, clean room only negitave was pool could have used a good cleaning and chemical check. August 3, 2014
Rated 5.0 out of 5.0 by Pleasant stay- We had a very enjoyable stay last weekend. The hotel staff was very courteous and helpful. It was the third time we've stayed at this particular hotel. It did not disappoint. The room was pleasantly cool when we arrived. The only negative was an extremely slow draining tub. July 29, 2014
Rated 1.0 out of 5.0 by Sydney Sydney stepped up to the plate and try to fix the problem the best she could and was really nice and attentive. July 23, 2014
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