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Rated 4.3 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Clean and Comfortable This was a nice clean hotel. The staff was very helpful and friendly. I will stay here again. August 29, 2014
Rated 5.0 out of 5.0 by Friendly Staff We had a very good experience during our stay at the Holiday Inn Express in Nacogdoches. The staff was friendly, breakfast was good and fresh baked cookies were delicious. August 27, 2014
Rated 5.0 out of 5.0 by Very friendly staff and great breakfast! We stayed at this location for our daughter's college "move-in" day. The staff was very energetic and friendly...they even wore the college shirts! The room was large and clean and the beds were very comfortable. We woke up to a wonderful hot breakfast, so much to choose, not enough room in my stomach! The ladies attending the breakfast bar were so sweet and kept it well stocked! This will be our second home for the next 4 years our daughter is in college. August 27, 2014
Rated 5.0 out of 5.0 by comfortable bed and room Only problem we had was noise from other rooms - first an alarm going off next door at about midnight - we called the front desk and they took care of it. Then at 3 AM some guests in a nearby room were very loud, but we did not call desk. The room was clean and we frequently stay at Holiday Inns because we are priority club members and usually have had good experiences. August 24, 2014
Rated 1.0 out of 5.0 by Holiday INN Visit Will not likely visit the Holiday Inn Express in Nacogdoches again. August 15, 2014
Rated 4.0 out of 5.0 by Relaxing Getaway I was very please with my experience at your hotel. My concerns are that I was not ask if I was an IHG member and also that I was told that my credit card/debit car would be charged an additional $20.00 until I found it on my bank statement two days later. When I called the hotel I was told that this was policy and would be reversed at a later date in case there were extra charges. I was also told that most people never know the establishment does this. Interesting. I had already received my bill for one amount only to find another amount. I was scolded by this lady for asking questions. Other than that incident all was good. August 13, 2014
Rated 5.0 out of 5.0 by Great hotel This location is fairly new and a welcome addition to the Nacogdoches area. I only wish it was closer to downtown. August 6, 2014
Rated 5.0 out of 5.0 by Employees I have stayed at many hotels in my 26 years of work. Most were clean and provided all the services I needed. Your hotel, however, has an intangible asset that many did not. Your employees, particularly Taylor and Samantha were the best I have ever interacted with. They were neat, professional, knowledgeable and courteous. I know that many times customers are quick to criticize and slow to commend. I wanted to make sure that these two were commended for their excellent customer service skills. I will ALWAYS stay at your hotel when I am conducting business in the Nacogdoches, Texas area. Thank you. August 4, 2014
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