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Rated 4.3 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Very clean and great customer service The room was very clean and the bed was comfortable. The staff were all very friendly. I would recommend this hotel. November 26, 2013
Rated 5.0 out of 5.0 by Great Place to stop in. I stay here multiple nights for work and this place is nice. the staff is great. and the rooms are super clean. awesome place to stay!! November 23, 2013
Rated 4.0 out of 5.0 by Staff and furnishings good As per the title, the staff, price, beds and etc were good and in accord with other Holiday Inn Express properties. However, the construction of the facility was awful. The floor is uneven, cracks and pops when you walk on it, the sound transmission from the room above was excellent. We heard every step the residents took due to the poor floor construction. The finish in the bath was bad, tile was cracked and the overall finish was way below par. The TV didn't work but we didn't complain about it because we were not interested. The shut off in the tub was inoperative but didn't bother as we showered. The construction must have been done by amateurs, based on the quality. November 18, 2013
Rated 4.0 out of 5.0 by fitness the staff was exceptional! They made us feel right at home. made pot of coffee for us while we watched Alabama trounce LSU. the fitness room was a disappointment. treadmill was a mess and no TV. we had the unfortunate luck to have party animals on our floor next door to us. they kept us up most of the night Friday. Thank goodness they left Saturday. even had been cans in the hall Saturday morning. November 13, 2013
Rated 5.0 out of 5.0 by Comfortable beds and convenient location Our stay at the Holiday Inn Express was great. The location was convenient from the route we were traveling and it was a welcome place to escape the inclement weather!!! November 11, 2013
Rated 5.0 out of 5.0 by Great service awesome cookies Crystal at the front desk is excellent. She is always very nice and upgrades my room whenever she can. This is one of the best Holiday Inn Expresses I have ever stayed at. The weekend breakfast lady is a little slow, the breakfast lady during the week is very good. I have been staying there for almost 2 months as of 11/4/2013. Love the cookies every night and the goody bags for the Priority Club Members. November 4, 2013
Rated 4.0 out of 5.0 by Quick weekend stay The hotel was fine and the staff was nice. We got a great night sleep. The only problem was that my coffee pot was not cleaned from the previous guest. November 3, 2013
Rated 5.0 out of 5.0 by impeccable service always a great experience, they were full my first night in town so stayed at my sons. Its Holiday Inn Express in 'Doches or nothing. October 23, 2013
Rated 5.0 out of 5.0 by Outstanding Overnight Stay Our hotel of choice has always been the HI Express. We have stayed at many different ones throughout Texas and this one was superior in all areas. It's the only one that served us milk and cookies in the evening. Only one suggestion....because I require an accessible room, it would have been nice to have had the ADA toilets in the bathroom. Highly recommend this property to all. October 18, 2013
Rated 5.0 out of 5.0 by Great Stay We had a wonderful stay. Everything was great. Thank You October 13, 2013
Rated 5.0 out of 5.0 by Another great stay I have stayed at this hotel often. Now that the renovations seem to be 90% wrapped up, i love it. The staff is exceptional at this hotel. From early check in to room upgrades, they think of it all. October 5, 2013
Rated 5.0 out of 5.0 by good but I stay here when in town for games. the only complaint I have is for the last two sat no bacon for breakfast. Other than that every thing is nice. September 24, 2013
Rated 4.0 out of 5.0 by Room 319 poor a/c A/c did not cool room to comfortable level. Smoke alarm was hanging from ceiling. Appreciate the new paint and furniture however bathroom need updating. September 21, 2013
Rated 5.0 out of 5.0 by Excellent!!! This stay was great!!! College Parents visiting son in a college town can sometimes lead to bad hotels :(:( Not the case here!! Clean rooms, Great prices, Excellent customer service!! Will definitely stay here again!! September 19, 2013
Rated 5.0 out of 5.0 by Wonderful Stay at Nacogdoches During our motorcycle cycle trip across the country we stayed here at this Nacogdoches Holiday Inn Express and it was one of our best evenings. Staff was friendly, Inn was clean and comfortable and the evening of fresh baked cookies and milk was just the icing on the cake. Would like to come back and stay at this Inn. Thank you for a wonderful stay. September 13, 2013
Rated 4.0 out of 5.0 by Always a great place to stay! We have started coming to Nacogdoches when our daughter expressed interest in SFA -- we chose this hotel in the beginning for it's location and great rates -- now we chose to stay here for the comfy beds and great breakfast & friendly staff! We would go anywhere else! September 3, 2013
Rated 5.0 out of 5.0 by My favorite hotel in Nacogdoches!!!!!!!!! this is a really nice hotel. The staff is always welcoming and pleasant and helpful. The beds are so very comfortable as well as the sheets. I know that isn't a big deal to most, but I have sensory issues and these sheets I would love to have some for myself! This hotel, has had a few issues during the remodeling but has been more than accommodating. I have stayed here MANY times and will continue to stay here for the next four years as my child is a student at SFA. Its a safe and very comfortable place to stay. September 3, 2013
Rated 5.0 out of 5.0 by Great Stay! We enjoyed our say at the Holiday Inn Express. We stayed there during move in week for the College. It was a nice room, comfortable beds, they provided cookies in milk in the foyer for hotel guests returning that evening and of course the breakfast in the morning. Only negative thing I would say is I would have preferred it to be priced more affordable. It was one of the only rooms left in the city so we had to take the room and the cost. But it was a great hotel and I would stay and recommend to friends and family. September 3, 2013
Rated 3.0 out of 5.0 by Great value, comfortable Nice , comfortable but the front desk staff didn't listen well. September 1, 2013
Rated 4.0 out of 5.0 by Holiday Inn Express Nacogdoches Tx First time at this very nice facility. Very clean and comfortable. Room was very clean and bed was comfortable. Location and breakfast were adequate. Being off a major highway where trucks run most of the day into the night can be a problem for getting into and out of location. All in all, highly recommend if in this area. August 29, 2013
Rated 3.0 out of 5.0 by Concerned I made the reservation over the phone and called back several time to confirm, but was placed on hold for longe periods of time. Once placed on hold for over 15mins, and once placed on hold and never returned back . I requested for a supervior to contact me , but as before I had to call the next day to make the same request. I informed the supervisor of the situation, hopefully they correct the issue. August 28, 2013
Rated 4.0 out of 5.0 by Good rest After a long day at the ball field, we were able to get a good shower and relax in a clean, comfotable room. August 28, 2013
Rated 5.0 out of 5.0 by Fantastic service Been staying there for several years when I come to Nacogdoches to teach. From my first stay I was treated like one of the family, and not just another guest or number.Even tho they are in the midst of remodeling its the staff that really comes thru. August 28, 2013
Rated 3.0 out of 5.0 by Hot in East Texas I arrived on the afternoon of August 20th. When i checked in and got to the room, the air conditioning unit had been turned off. REALLY......trun of fthe AC in East Texas in August....... The wireless internet service did not work during the entre stay and this is not the first time this has occured as i have stayed at this hotel a number of times before. On the first morning there, the door lock would not work and when i reported the problem to the front desk the person there seemed unconcerened that i could not lock the door. I have stayed in many Holiday Inns and am a Platimum member, but this may be the last time i stay at this hotel unless i can get some satisfaction from management. August 26, 2013
Rated 4.0 out of 5.0 by good night sleep and very helpful We had a good night sleep . The desk staff was very helpful in directing us to the Catholic Church the next morning. Breakfast was hot and plentiful. Glad we found it as we were driving through. August 17, 2013
Rated 5.0 out of 5.0 by Very friendly staff Enjoyed the stay. Short on luggage carts. Sad to leave on a shortage that shouldn't happen. August 17, 2013
Rated 2.0 out of 5.0 by never thought Reserved a suite. Room temp was 82 degrees. Ended up going to 2 rooms that evening. In the end , experience was good because my kids got to play in the pool! August 15, 2013
Rated 1.0 out of 5.0 by Unhappy with the property Stayed two at the property and overall was not as comfortable as I have been over the years at Holiday Inn. The first night we did not have access to a working TV. Second night the toilet was stopped up and the front desk staff attempted to correct the problem without any luck. It will not be my first choice the next time I visit Nacogdoches. August 9, 2013
Rated 2.0 out of 5.0 by Hot! A/C in room 301 on 3rd floor was not adequate for the 100+ degree weather. We were uncomfortable all night both nights that we stayed at the hotel. Not to mention the 3rd floor was scorting hot with only two small window units at each end if the hall for the entire floor. Our bathroom had a big gaping hole in the tile and remote control for the TV was ancient. Very disappointing. I've booked the hotel again in a few weeks, and I will give them one more chance them I will move on. I have rewards points with HI & my daughter will be attending college at SFA, therefore I will be staying in a hotel room in Nac 9-12 times a year for the next 4+ years. I can deal with many things, but being hot is unacceptable. August 8, 2013
Rated 3.0 out of 5.0 by Not impressed We have stayed in many Holiday Inn Express' , this one was below the standards of the others. The room was clean for the most part however had a musty smell to it and later in the night we found the floor by the Air Conditioner to be soaking wet. This Hotel also had the smallest pillows I have ever seen. The breakfast was also disappointing, They did have a large variety of items to choose from but the Biscuits, gravy and ham were all terrible. We will not stay at this particular Holiday Inn Express again. August 2, 2013
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