Rated 5.0 out of 5.0 Friendly, clean, great customer service
I made reservations at this hotel to be in Nampa to attend NNU graduation ceremonies. It was very convenient to the Idaho event center, the freeway, a small mall, and close to a variety of restaurants.
The hotel was very clean, the rooms were spacious and comfortable, and the front desk staff very friendly and helpful. Breakfast in the morning was good....a choice of hot or cold food items, including fresh fruit.
I would definitely recommend this hotel to anyone staying in/near Nampa and/or just traveling through.
May 21, 2013
Rated 5.0 out of 5.0 by 911floodguys The Best Bang for the Buck
Very good experience, staff was great , beds were relaxing . See you again for sure!!!!!!!!!!!!!!!!!!
May 19, 2013
Rated 1.0 out of 5.0 by tojo7 would recommend very highly
This is one I would recommend very highly overall. This is one I would rate amond the top ones we have stayed at.
April 28, 2013
Rated 5.0 out of 5.0 by uxbman Great Property
Very comfortable, all needs met, location is good.
April 13, 2013
Rated 1.0 out of 5.0 by Whammie787 Noisy
The hotel is built next to a highway. If you get a room on the highway side, plan to wake up early. Wish I would have known this, would have saved me a lot of disappointment.
April 8, 2013
Rated 5.0 out of 5.0 by Funday27 Great Service
Front desk staff was fabulous. They handled every request with tact, warmth and a can-do attitude. If every employee at every business was like George their businesses would thrive. George went above and beyond my expectations and really went the extra mile! Please commend him for his excellent work! Thanks for the fantastic service and great room.
March 1, 2013
Rated 1.0 out of 5.0 by Brian80 Poor location....too much noise
I would like to start by saying I travel about 3 weeks a month for work and ALWAYS stay at Holiday Inns throughout the western half of the United States. So I can compare this hotel to others within the region and provide a balanced scorecard on my experience.
Now that being said, next time I travel to the Nampa/Caldwell area of Idaho, I will be staying at a different hotel chain. The location of this hotel, which by the noise you hear from your room, would make you believe that the properity is PART of the freeway, not directly next to it. My room had a window directly facing the freeway and becuase of that I had 2 horrible nights worth of rest. After night #1, I went to the front desk asking to be changed to the opposite side of the hotel, much to my surprise, they "couldn't" but offered me foam ear plugs for the next night! YAY! Are the ear plugs on hand becuase they might have had similar complaints in the past??? It makes too much sense to me that a simple window upgrade on those rooms facing the freeway would make for a more restful nights rest for their customers. But then again, maybe they don't care.
On night #3 they finally changed me to a different room. So at the very least recongnized my complaint. I was thankful to get more that 2 hours of rest for a few of those days.
I bit of advise from me. If you are considering booking at this hotel.....instead of online reservations, call the front desk directly and ask to have a room as far way from the freeway as possible. Otherwise you will be too tired in the morning to work or enjoy the sights and sounds of the area.
BV - Central California
December 16, 2012
Rated 5.0 out of 5.0 by vcasa Customer Service
The Staff here is very service minded and concerned for my needs as a guest.
I am thankful and feel appreciated by all the employees at this property.
PS. They could use some feather pillows....
December 3, 2012