Rated 4.2 out of 5 by 31
Rated 5.0 out of 5.0 by JPbeachcomber Superior staff, clean, comfortable, great location....
I had a wonderful stay at this conveniently located property...and would recommend it. The front staff was very friendly, genuine, and caring. I remember Viviane and Ruthlie- very sweet, yet professional and helpful too. Both always had a smile and a great attitude! I also met the assistant sales manager Ashley who is definitely an asset to the staff as well... Breakfast was great, the hotel was very clean, and the room was nicely appointed with a small frig, ironing board and iron, a microwave, hairdryer, couch, nice desk with plenty of outlets for all of our electronic gadgetry... Overall it was a great value and a very enjoyable stay!!
February 24, 2014
Rated 4.0 out of 5.0 by Jackie Girl Staff and Service
Although we had a few problems with the room, the staff made sure that they were fixed as soon as possible. Our wireless connection on our phone and IPad was a constant problem in our room. Most of the time it just wasn't available and therefore had to go to the lobby to receive our info. When we did get it in the room it only was for a few minutes. That was a pain.
I think you need more people stocking the breakfast area especially during season. It is very difficult for 1-2 people to keep up with all the people that come for breakfast at the same time - frustrating for the staff as well as the guests.
In addition I believe you should have a safe in each room especially since people don't want to take all of their precious items with them when they go to the beach, etc. I got tired of having to go to the front desk every time I needed something from the safety deposit box.
Vivian, Ruthie and Bri were great. Vivian found a bag that I had left somewhere in the hotel when no other staff member could find it. They were always helpful and extremely pleasant.
February 20, 2014
Rated 5.0 out of 5.0 by COLD CITY THE BEST
1- WE TRAVELED WITH HOLIDAY INN EXPRESS DURING A 3 WEEK PERIOD AND THIS WAS THE NICEST, MOST MODERN ONE OF ALL. WE RENTED A SUITE AND IT WAS EXCELLENT
February 19, 2014