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Rated 4.3 out of 5 by 59 reviewers.
Rated 5.0 out of 5.0 by Good Location and Great Customer Service The hotel is close to everything in Napoleon, clean and the staff were all very friendly and helpful! September 25, 2014
Rated 2.0 out of 5.0 by Service was good, room OK, facility poor This HI Express is not up to par. They have a distinct odor that permeates the entry way and the halls. Smoke from smoking rooms fills all the hallways, the roof leaks in the common areas badly. I will not stay here again. September 16, 2014
Rated 5.0 out of 5.0 by Hidden Treasure I have stayed at this Holiday Inn Express many times when traveling through for business and everything is consistently wonderful. The front desk staff is friendly and helpful and the room is always clean and inviting. The beds are very comfortable and the linens are always fresh and soft. Hotel management seems to have been able to resolve prior problems with room keys not working which is much appreciated! I wish the warm cookies were consistently available upon arrival though, whether it be later on a weekday evening or on weekends. September 14, 2014
Rated 5.0 out of 5.0 by courteous, caring, comfortable accomidations My room was very clean, bed was very comfortable with the selection of pillow firmness. the electrical outlets were easy to find for plug ins of necessary items needed for personal use. My only concern about the furniture was the "desk" is too tall for using the chair provided (even when raised to top level) to properly use a laptop computer., so I resorted to using the coffee table and sofa. The housekeepers do a great job. September 13, 2014
Rated 5.0 out of 5.0 by BJ's Review Have stayed here several times and always had a relaxing and pleasant stay. September 13, 2014
Rated 5.0 out of 5.0 by Nice hotel Was here for family time and it was very pleasant and relaxing September 11, 2014
Rated 4.0 out of 5.0 by Nice property Expensive for what you get but there are not many choices available. Breakfast is typical for HI Express but doesn't really do much for me. September 11, 2014
Rated 5.0 out of 5.0 by Pleasant accommodations and service Staff was very friendly and accommodating. Room was clean, comfortable and well equipped with amenities. Also quiet even though hotel was fairly well booked. My only complaint was the smokey smell in the halls. Too bad hotel can't be 100% smoke free. Would not keep me from staying there again next trip. Hotel area is quiet and but close to restaurants, shopping, town and major highway. September 10, 2014
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