Rated 4.2 out of 5 by 26
Rated 3.0 out of 5.0 by JenKnit44 Just average
This hotel is not up to the quality I am accustomed to from Holiday Inn Express. It's obviously an older facility that has obtained the Holiday Inn Express name. The rooms were "ok" and fairly clean, but just dated and somewhat overall dingy. The TV situation was AWFUL as every channel had fuzz, the sound was intermittent and the picture jumped. This was disappointing as we had anticipated spending time getting ready for a local wedding and watching college football. There aren't many choices in the area, so it's ok, but the price did not reflect the overall lack luster quality of hotel. Expected more for $99 in Napoleon, Oh.
November 27, 2013
Rated 5.0 out of 5.0 by Steakarmygirl Nice Place
This place is the best hotel in Napoleon. The rooms are nice size, great choices for TV Channels, bed very comfortable.
November 17, 2013
Rated 5.0 out of 5.0 by Swannie15 Always a good stay.
. I look forward to staying at this hotel and have never had a problem.
Only thing I suggest is to have better lighting in the bathroom, rather dark. Since the sun lamp was not working, there was not extra lighting available. The lights in the room could be a bit brighter.
October 28, 2013
Rated 5.0 out of 5.0 by pokieluck54 Arrived late and up early
Nice spacious comfortable room. Fell asleep easily in the cosy cotton sheet, but awoke to the morning traffic. The door to floor gap was too big allowing the hall light and traffic to enter. Enjoyed the breakfast.
October 28, 2013
Rated 5.0 out of 5.0 by LB57 Superb hotel !
I'd happily stay here again if I'm in the area. Very good hotel, helpful staff and very quiet with its rural location.
October 20, 2013
Rated 3.0 out of 5.0 Not a non-smokers dream place
If you have issues with smoking you might think twice about this location. I have been traveling much lately for work. This was a pleasure trip. I guess I am not used to being in hotels that still have smoking. The smoking and non-smoking rooms are all intermixed on both floors. The strength of the smoke odor in the hallways was heavy - not great ventilation. Otherwise we were pleased with the choice. Nice room. Clean. Very nice pool area. Good breakfast.
October 15, 2013
Rated 5.0 out of 5.0 by Jane1957 almost like home
i stay here everytime i come home. This Holiday Inn never disaapoints. it's always clean, friendly and homey.
October 9, 2013
Rated 1.0 out of 5.0 by ttc590 Napoleon HolidayInn Express
I booked a non smoking double bed room in this hotel several days before I travel with my reward points. The hotel is about 15 miles from I-80/90. It is a little bit far but very cheap with reward points - only 5000 points.
I arrived at 11:00 pm. The hotel is very nice, clean, and safe. These are most important to me. Check in process is very quick. However, when I open the door, I found it is a smoking room. I went back to front desk and changed to a smoking room. Bad thing happened to me again. I can not open the door. I have to go back to front desk again. After 20 minutes and went up and down three times, I finally got into my bed. Of course the front desk staff is very nice so I still give the hotel very high rate.
September 3, 2013