Rated 4.2 out of 5 by 901
Rated 5.0 out of 5.0 by kh12955 Great stay
My coworkers and I had a great stay. The desk was a little small for two people to share, and the room didn't get quite cold enough to our liking for sleeping, but we do like to sleep in cold rooms. The bed was comfortable and the pillows were too, which is surprising for a hotel, but I slept well. The breakfast was decent, not as good as I have had at some places, but the pancake maker was great and that is what I had for breakfast both days. Hotel staff was very friendly and responsive. Being able to text the staff was a very neat feature and they responded very quickly. Overall had a really great stay.
November 24, 2015
Rated 4.0 out of 5.0 room service
i have stayed at this hotel numerous times and this is the first time our room was not cleaned completely.. The odd thing is that we received clean towels. and trash was emptied. odd things.. one bed the cover was pulled up but not actually made( the small decorative material was still on floor beside it. The other bed was completely left unmade and in the bathroom, I had brought some small mini shampoos (not the same as you use) and it was actually taken from shower and set along with 2 others (of yours) that we did not use. so I had 2 of your bottles and my small mini pantene sat on the counter holder for some reason . instead of all new ones form your hotel. I did take pics of these things because I really had intended to stop by front desk. but didn't because every time we were down there people were at counter. so I just figured I would contact you later.
November 23, 2015
Rated 5.0 out of 5.0 A night in Nashville
Great comfortable room and good service from the staff. Best of all, it's within walking distance of ALL the attractions in downtown Nashville. Would definitely stay here on my next trip to Nashville.
November 23, 2015
Rated 5.0 out of 5.0 by jackkin Great hotel for the price
Excellent staff and loved the complimentary amenities. The bed was a little hard and the room stayed a bit too warm no matter what we set the air to but overall it was a great hotel. I would stay again
November 22, 2015
Rated 4.0 out of 5.0 by casey1981 breakfast
I would have really enjoyed my breakfast more if there would have been some bacon. Staff was friendly and hotel was very clean. The front desk weren't very detailed with directions to where we were going. We figured it out finally. Location was convienient and close to downtown. Overall a good time.
November 19, 2015
Rated 5.0 out of 5.0 by MediaMadMan Great location and amazing staff
While I'm generally a business traveler, this review is based on coming to this location for what else? The Nashville music and entertainment district! 100% Solid and convenient. This is your spot if your coming for the Broadway strip and Nashville in general.
True, they need to step up on some areas like cleaning the hallway carpets, but the rooms are very clean - and I've been told I'm a "hotel snob" but the rooms have always been clean and comfortable - even in a "high volume" location like this.
The staff at this location - is really outstanding. Really! Who put this bunch together? Kudos. They really know what hospitality is.
Also, I hate to miss Church on Sundays and there is a Church within walking distance and that made the weekend - amazing! 5 stars.
November 18, 2015
Rated 5.0 out of 5.0 by Pastors' Kid Excellent Experience
I Looove This Locale!
I am Very Pleased to Have Stayed Here for a Quick Concert... My Check In was Exceptional by Ms. Tianna.... and the next Morning Ms. Kelly, Ms. Valeri, and the Courtesy Car Driver Mr. Carlus ALL WERE Profesional and Couteous and I Appreciate Great Service.
I WILL BE BACK!!
THANKS a Million!
Mr. Emanuel B. Collins
November 18, 2015
Rated 3.0 out of 5.0 by WisconsinSarah72 4 nights in Nashville
We chose this hotel over another due to the free breakfasts and self parking option. When we arrived later on Saturday night we had to park in an overflow lot, because both the underground parking and surface lot were already full. This was a hassle as we had to bring all our luggage around the block. The lobby area is all updated and very nice. The reception team was very friendly and helpful. As we made our way to our room on the 6th floor I felt like I stepped I to a different hotel. The hallway carpeting was disgusting! It was dirty, old, and heaving up in areas all over. The room was ok, but I noticed the floor was gross in areas that aren't easily accessible. For example, I tried to plug my phone chrger in next to the bed. The only outlet was behind the headboard, but the carpet back there was disgusting. I sure didn't want to drop anything back there and have to pick it back up! The bed itself was quite comfortable and clearly newer. The location of the hotel is handy and within walking distance of all the downtown attractions. Overall, I recommend some updating in the hallways to make it feel more appealing, and add some easier outlets or ways to plug in a phone near the bed, but our stay was pleasant enough.
November 16, 2015