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Rated 4.2 out of 5 by 742 reviewers.
Rated 4.0 out of 5.0 by )ur Stay in Nashville It was easy to reserve a room and the staff taking the booing were very helpful. The added excitement of being evacuated from the hotel added to the Nashville experience and was handled in a calm and efficient manner. The staff were friendly and helpful and the hotel clean. The location within easy walking distance to Downtown was ideal. We will definitely be back in the future May 25, 2015
Rated 5.0 out of 5.0 by Friendly staff best part of our stay was using the shuttle service. A great FREE (yes I said free-what is free anymore?!?) Took us all over downtown, and were knowledgable May 20, 2015
Rated 5.0 out of 5.0 by Girls Weekend Had a great time, hotel and staff were the best. The shuttle provided ran smoothly and on time. Breakfast was very nice as well. May 20, 2015
Rated 3.0 out of 5.0 by Great Location The Downtown Nashville HIE is a very good area to stay when in downtown. The lobby wasn't quite up to par on my stay and there was some communication issues with some staff, but otherwise a decent hotel. The rooms are clean and well cared for. Bed was better than most. Will stay there again when back to Nashville. May 15, 2015
Rated 4.0 out of 5.0 by Nice location I enjoyed the hotel. It was in a perfect location. Staff was friendly, room was comfortable. Thehall way was not vacuumed the whole time we were there. As there were powder in the hall as well as birthday letters. 5 days. On our second last night there was a young girl locked out of her room (23 yrs) They would not give her a key and she was sitting in the hall way waiting for her friend. Instead of security being called they brought in the cops. We tried to help and the cop was very rude to us. That put a damper on our evening. Thought it could have been handle in a better way. Hope my daughter never gets locked out of her room. May 14, 2015
Rated 5.0 out of 5.0 by Valeri at front desk Best customer service around at check in. Valeri started our mini vacation off great with her attitude and willingness to help. The hor dourves and the musician in the lobby were a great added touch. May 13, 2015
Rated 5.0 out of 5.0 by Great experience From the moment we stepped to the front desk, Valerie was all about customer service. She provided directions, made a suggestion about transportation and answered questions. What a delightful, helpful woman. May 11, 2015
  • 2015-05-26T12:19:15.464-05:00
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