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Rated 4.2 out of 5 by 958 reviewers.
Rated 5.0 out of 5.0 by Great stay at great location The location is impeccable. Just a couple blocks fro Bridgestone Arena and the night life of Broadway. Hotel was well maintained, room was clean and the staff was attentive and friendly. You get everything you expect to get. February 11, 2016
Rated 5.0 out of 5.0 by Great experience Couldn't have asked for a better night. Everything was perfect. Will stay there every time I am in Nashville. February 8, 2016
Rated 5.0 out of 5.0 by Mike D's review Everything about this hotel was way above average. The staff was friendly and efficient. The parking charge was more than I expected, but convenient. Conveniently located to the City Winery which was the reason for our visit. February 8, 2016
Rated 5.0 out of 5.0 by Great place for downtown Nashville fun! Booked two suites for a family trip, front staff was friendly and engaging, and very accommodating to our larger group. The shuttle was a great amenity, offering rides to and from the downtown area until late in the evening. Thanks for a great stay! February 6, 2016
Rated 1.0 out of 5.0 by VERY DISAPPOINTED the staff was very friendly but the room condition was not nearly up to standard. There was an enormous crack in the wall and no hot water in the bathroom. The staff was notified and seemed concerned but in no rush to fix this problem. It wasn't rectified until our last day of stay!! Very disappointed. Also, don't expect much out of the fitness facility. February 5, 2016
Rated 2.0 out of 5.0 by Disappointing Stay Overall, this hotel is old and it shows. Over-priced for the quality. Water was not hot for showers--luke-warm to cool one day when everyone else in the hotel is showering I guess. Never was HOT in 3 days we were there. Housekeeping did not make bed or resupply coffee/tea and cups one day. Frost desk did immediately respond with some discounts when we complained. Breakfast was ok...typical powdered eggs and cardboard turkey sausage. Cereal dispensers crush the cereal before you can get it to your bowl. Worst are the horrible cheap plastic utensils that are soooo flimsy. For the money we paid per night I will never stay there again. I will try the Hotel ****** instead. Very disappointed in Holiday Inn. I recommend Corporate spend 3 nights there and see what their thoughts are! I'd be interested to see their constructive criticisms. February 4, 2016
Rated 5.0 out of 5.0 by Great staff! I was really pleased on how helpful the hotel front desk staff were on my recent stay in Nashville. From arranging a shuttle ride, allowing me a bit more time to checkout and just a warm smile, they made my stay so stress free! February 3, 2016
Rated 5.0 out of 5.0 by Late check out. Booked day before, no problem. Staff was friendly and very helpful. Requested late check out and got to sleep in the next day, which was terrific. Can't beat the location and even has on site parking for an additional fee. Would recommend. Had a great stay. January 30, 2016
  • 2016-02-13 T12:16:33.818-06:00
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