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Rated 4.1 out of 5 by 456 reviewers.
Rated 1.0 out of 5.0 by Sneaky and disgusting security guard The girls at the front desk were great but the security guard sneaking around by the pool taking pictures of the girls by the pool was disgusting, and not catching him once but twice was even worse and he denied it both times when confronted.Keep your eyes open. August 21, 2013
Rated 3.0 out of 5.0 by Not quite what I expected for a Holiday Inn in Nashville While the staff and service was great while we were there for a visit, the hotel wasn't as nice as what we thought it would be. Upon our arrival, we earned a priority club top floor upgrade, and the rooms on the top floor were not any better, except for maybe a new bedspread and a couple of items, than the original floor that we were on. There were no extra perks for Priority Club Rewards Members at all. The hallways had a musty smell, the wood looked old and painted....just needed some general updates and renovations to bring it back to life again. The location was really good and the shuttle to downtown and surrounding areas was a nice addition! The workout room was pretty good, the pool was small, extending out into the parking lot. It was an average stay for an above average price since it was Nashville. August 21, 2013
Rated 1.0 out of 5.0 by Too much money for what you get. To start with the carpet in the hall was dirty and the walls were dingy. When we got in the room it smelled and the bathroom had a very bad odor. Paid way too much for the quality of the facility. August 16, 2013
Rated 4.0 out of 5.0 by Authorization Great place to stay as it is close to downtown Nashville. Only issue I had was they authorized my credit card, which is understandable but the authorization did not get removed from my card for 10 days and it limited me from using it. Need to speed up the process once payment has been made on the rooms. August 14, 2013
Rated 5.0 out of 5.0 by Great Location!! We wanted to stay close to the "Nightlife of the Broadway Strip". The hotel was very nice. The staff was very friendly and helpful. Free breakfast was very good. We will definitely be back!! August 14, 2013
Rated 2.0 out of 5.0 by our experience the property is aged,needs a remodel,inconvenient entrance especially to unload luggage. addt'l parking charge is out of line.the worst stay on our trip up from florida. we're staying now at a holiday inn express in lincolnshire,il., a palace in comparison.will not stay here on our trip back to florid August 14, 2013
Rated 5.0 out of 5.0 by LOVED HOLIDAY INN EXPRESS NASHVILLE DOWNTOWN We were there for 3 nights along with another couple and both of our rooms were excellent. Great breakfasts..comfortable beds and clean, comfortable rooms. The lobby is also exceptional space where we would meet and visit comfortably. Would love to go back there again. Also..we could walk to everything downtown. August 13, 2013
Rated 5.0 out of 5.0 by Beyond Expectations I was pleasantly surprised with all the wonderful amenities this hotel and our room offered. The microwave and the fridge were quite handy in our rooms. If I return I would stay here again. The bed was also comfortable and the room AC unit worked perfectly to my liking. August 11, 2013
Rated 2.0 out of 5.0 by poor quality Very much over priced.On top of that you have to pay $22 to park.Would not stay there again.did not recognice me as club member August 10, 2013
Rated 3.0 out of 5.0 by 5 Night Stay Hotel staff was very friendly and helpful. Room was decent. Cable was fuzzy at times. Key cards for rooms gave me a lot of trouble. I had to get my key reprogrammed about once per day for 5 days. This needs to be fixed. Also breakfast was good. August 9, 2013
Rated 5.0 out of 5.0 by Great area of Nashville If you are trying to go on Broadway, this is a great place to stay. It is very conveinent to the excitment of the city. It is a little pricey, but if sure beats calling a cab. August 9, 2013
Rated 4.0 out of 5.0 by Great location just stayed over the 1st weekend in August. The hotel was in a great spot to enjoy the down Nashville area. Breakfast in the morning was very nice and made having to go and find coffee an ease. My only complaint would be the hotel could use some updating to the rooms including paint and new carpet. However, we had a wonderful experience and would stay again. August 9, 2013
Rated 5.0 out of 5.0 by Great location and service We visited Nashville and loved this downtown location. We parked our car and for two days did not drive at all. We used the shuttle service for EVERTHING and was very happy. They were great! They picked us up and took us from place to place at our whim (within two miles of the hotel which included everywhere we wanted to go). While the variety of breakfast items was on par with other HIEs the breakfast area was more pleasant than usual in that it was very roomy and easily sat my group of five (which is not always the case). The serving line set up on an island, and made it easy to move around and access what we wanted. August 8, 2013
Rated 3.0 out of 5.0 by Good location TV had issues with clarity and sound. Carpet was stained and the bathroom floor smelled like a dirty rag. Eggs for breakfast tasted artificial. Probably would give them a second chance if we returned to Nashville. August 4, 2013
Rated 5.0 out of 5.0 by Staff and Location Great Place to stay with Outstanding Staff and Location! They Upgraded us for our Honeymoon and were more than helpful with everything we need! The saff was very curtious and gave great recomondations on places and events! Already planning a trip back and would not stay anywhere else! Thanks for a great trip and see you soon. August 3, 2013
Rated 5.0 out of 5.0 Great location for the price Excellent location, 10 min walk to main area. Friendly staff would highly recommend. August 3, 2013
Rated 5.0 out of 5.0 by Great Service The customer service was top notch. Rooms were clean and the lobby seemed to always have a snack. Win! August 2, 2013
Rated 4.0 out of 5.0 by Great location Great location in downtown. Yes, it is a little bit of a walk to the main activities but for the price, it was perfect. July 31, 2013
Rated 5.0 out of 5.0 by WONDERFUL Great Service!!! They get 110% in my book! The room was awesome and I could not of been more pleased with this Hotel!! The location was perfect and the shuttle they provided was awesome. July 29, 2013
Rated 5.0 out of 5.0 Comfy bed and excellent service Among the most comfortable beds I have ever slept in and excellent service we received. July 26, 2013
Rated 5.0 out of 5.0 by Fits our needs Girls weekend in Nashville. Love the location to downtown not too far of a walk, and the shuttle helps too. The pool and breakfast are perfect for us. July 26, 2013
Rated 5.0 out of 5.0 by Convenient location On a scale of 1-10...I give my stay a 10+. The staff was very helpful, the room was very comfortable...and the location was perfect. While I was having breakfast one day...I noticed that supplies were dwindling ...no sooner had I noticed that I saw about 6 different people restocking and replenishing food. I was quite surprised to see even supervisors pitch in to do what needed to be done. That is a sign of a good leader ...but sadly it is not often noticed. Kudos to him!!! Next time I come to Nashville...I will return to your hotel. Thank you for your professionalism. July 26, 2013
Rated 2.0 out of 5.0 by dirty linens linens were dirty and house keeping manager told us that we would receive a $50 credit for our stay. It's been a week and I don't have a credit. I've called 4 times, been on hold for over an hour, and then finally reached someone's voicemail. If you don't want to give me a $50 credit, then don't tell me that you're going to. Otherwise, it was a good hotel. Breakfast was good and good location. July 26, 2013
Rated 5.0 out of 5.0 by Great time Enjoyed the convenience of the location, being able to walk to everywhere down town was a great advantage. The service was good and every one was friendly and always wanting to help. We recommend anyone wanting to go to Nashville this was the place to stay. July 25, 2013
Rated 4.0 out of 5.0 by Will definitely return! Well, start with location, location, location! We didn't use our car the whole time! Walking distance from Music Row in Nashville. The staff was very friendly and did all they could to accommodate us. The room was clean and met our needs. Great place to stay! July 24, 2013
Rated 5.0 out of 5.0 by Great location & Staff The location is awesome right at the foot of the broadway scene and the staff is friendly and helpful July 20, 2013
Rated 4.0 out of 5.0 by Close to bars but no chairs at pool Nice and close to attractions and bars. Pool had 74 people and the hotel only has 7 lounge chairs, 14 cairs and 3 tables so people were laying all over the place on the cement. July 19, 2013
Rated 4.0 out of 5.0 by The room was clean and have excellent service. Although the room was clean and staff was excellent. We had to leave early than expected due to the aircondition had a smoking odor coming from it. But, I can say when we called the front desk of the problem, someone came up immediately. Thank You July 19, 2013
Rated 5.0 out of 5.0 by Great location We visit Nashville every couple of years, but this is the first time we have stayed at the Holiday Inn Express. It won't be the last time! The location was terrific for taking in the food and music on Broadway, plus easy on/off highway access. I was recognized as a Priority Club Member and upgraded to a fabulous suite. The bed and linens provided a restful nights sleep. The breakfast room was large and clean, with a plentiful variety of hot and cold, well presented choices. Overall, a wonderful stay! July 15, 2013
Rated 4.0 out of 5.0 by Clean and staff was nice and good parking. It worked for us for 1 night. Location was good and it was the best price for hotels near Broadway. Parking was close as well which was nice for a big city. Just wish the shuttle would have been quicker. July 12, 2013
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