Rated 4.1 out of 5 by 456
Rated 5.0 out of 5.0 by shrtgrl113 Great Customer Service
I stayed @ here the week of June 10, I had an awesome stay. Great location, .31 mile from the entertainment on broadway .60 mile from Country hall of fame & Music city center.
The front desk was fabulous. I missed the shuttle to go to a class I was taking by a minute & they had an employee take me so I wouldn't be late. They were extremely polite at every encounter.
If I had any complaint I would say parking was a lot.
But I LOVED this place!
June 21, 2014
Rated 4.0 out of 5.0 by rachael234 excellent service
What a great example of wonderful customer service. These employees were wonderful and highly professional. They acted like they loved their jobs. I was impressed with them. I came in tired after flying 2500 hundred miles with various delays and found these employees boosted my energy level. I would recommend this staff to anyone.
June 20, 2014
Rated 5.0 out of 5.0 by Mason Dixon Line Girl Great for being close to downtown activities
We have stayed at the Holiday Express for the past three years during the CMA Festival. Each time we have had a nice place to stay, comfortable sleeping, and friendly and helpful staff. The breakfast bar is a great way to start the day (i.e., variety of items), We stay here because it is a nice place and it allows us to be able to walk to all the CMA events we want to attend. That is the primary reason we stay there--closeness to the downtown.
June 18, 2014
Rated 5.0 out of 5.0 by Angee74 Great place
We loved staying at the holiday inn in Nashville. We have been to Nashville twice and both times we stayed at the Holiday Inn Express on Broadway. It's always clean and the staff is very welcoming. They have snacks and drinks in the lobby during the day (free) for everyone. They also had free entertainment. The gift shop stayed open longer than most hotels which was very nice late at night after being out late and wanting a little snack. The breakfast was nice too unlike your traditional continental breakfast, they had a nice hot breakfast and plenty of it. We will be back :)
June 18, 2014
Rated 5.0 out of 5.0 by rs8584 Good Location for the price
Very close to downtown and many other area attractions. I've stayed here twice now and haven't had an issue with them.
June 17, 2014
Rated 5.0 out of 5.0 by mickybill fab location
location is ideal for the bars in down town ,beds are comfortable and the staff are great (polite) breakfast was good but the same every morning we stayed for nine nights . we will be back
June 14, 2014
Rated 4.0 out of 5.0 by Shelby12 CMA Festival
Hotel was conveniently located to the downtown. The shuttle was very handy and the driver's were helpful and courteous. The free breakfast was just enough to get the day started.
June 13, 2014
Rated 3.0 out of 5.0 by road racer 64 Over priced
Hotel was great and services were as well along with very friendly staff who were very accommodating. It was the prices that dramatically increased from the previous year I stayed there
June 12, 2014
Rated 4.0 out of 5.0 by Beagle12 Sehr gute Lage in Nashville am Broadway
Man kann sehr gut zu Fuß die Sehenswürdigkeiten (Hall of Fame, Johnny Cash Museum, Bridgestone Arena, etc.) erreichen. Das Hotel ist in Ordnung, die Mitarbeiter an der Rezeption sind sehr hilfsbereit, nett, freundlich und zuvorkommend.
June 12, 2014
Rated 5.0 out of 5.0 by ibette621 Wonderful Nashville stay
We loved this property. Staff was excellent. John took care of us, check in was smooth, bed was comfortable, room was beautiful. Location was excellent. Breakfast was better than other places we have stayed. We will definitely stay here again.
June 11, 2014
Rated 2.0 out of 5.0 by WTGALES Breakfast and Elevators
Only 2 of 3 elevators working. Stood for 10 minutes or more to go up or down-both days morning and evening. Pitiful! Breakfast was cold and dump the turkey sausage!!!! Totally tasteless. There was no microwave to warm the cold stuff up. At least the orange juice was as cold as the eggs. That was good.
Staff was outstanding.
If you don't mind walking 2 blocks go to one of the public parking places. Cheaper than to park there!
June 11, 2014
Rated 3.0 out of 5.0 by nashvillefun good location downtown for reasonable price
good location downtown - within walking distance to bars and shops along Broadway
June 6, 2014
Rated 5.0 out of 5.0 by Joannie and Malcohm room allocated to us
Great service. Many parties going on in the hotel at the time. Not sure if it was done purposely, but we were given a room away from party floors. Appreciated it as we could not have slept. They were really having a good loud time.
June 5, 2014
Rated 5.0 out of 5.0 by Captaincoffey Stay in Late May 2014 Downtown HIE Broadway
Clean, friendly staff. Hotel room was clean, comfortable and a little dated compared to most HIE properties I have visited, but completely serviceable. Had a top floor room and little street noise was heard. The front desk staff was very nice, and helpful. The only real issue were several rude, drunk college aged boys (men is to generous a term) that we suspect later pulled the fire alarm around 3 am. I would happily stay here again. Additional note: There is excellent lot parking around the corner for approximately 25% of the hotel garage rate.
June 5, 2014
Rated 5.0 out of 5.0 by Elisse Wonderful stay convinently located
The rooms were great the food was good, they had a young lady who was very entertaining in the lobby singing in the evenings that was very talented. The staff was wonderful along with being located just walking distance from downtown and offering a free shuttle I would defiantly come back and recommend this hotel to others! Thank you for the great experience!
June 4, 2014
Rated 5.0 out of 5.0 by Leslie F Wonderful experience
Loved this place. . The staff was excellent, Kelly, John and Tanesha were especially helpful We met Kelly at checkin and she was very welcoming. The beds are comfortable, the shuttle service is great, and most importantly, everything was very clean. Good coffee and breakfast in the morning too. We would stay again, would not even consider anywhere else.
June 4, 2014
Rated 5.0 out of 5.0 by Dr.Bob Weekend get away
Go a few times a year to get away for the weekend and go walking on Broadway. Shuttle service to downtown makes this my favorite place to stay in Nashville. And with A+ service !
June 4, 2014
Rated 4.0 out of 5.0 by ksowapa fire alarm
The only negative thing about our stay was there was a fire alarm that apparently was pulled at 3 am on sunday morning. Had to evacuate the building which was very disruptive to our stay.
June 3, 2014
Rated 4.0 out of 5.0 by Cowgirl Nikki Cowgirl
The hotel experience was great close to all the action of downtown. The only thing I thought was ridiculous was the fact we had to pay for parking at the hotel that should have been included.
June 3, 2014
Rated 5.0 out of 5.0 by Nicole F Great Value
We were very pleased with our stay at Holiday Inn Express. Free shuttle to in 2 mile radius was so helpful and convenient. The pool is nothing fancy but was really nice to just get outside and dip and in. Parking was easy in and out. The location is great and walk-able to the bars and restaurants on Broadway. And lets not forget the free breakfast!
I would absolutely stay here again.
June 3, 2014
Rated 4.0 out of 5.0 by Dimarie Location was perfect/Good Service
We enjoyed staying at this hotel. Breakfast each morning was plentiful and a wide variety of choices. Really great coffee! Hotel was filled all six days we were there and it was unbelievably quiet. Halls were not very clean - almost dirty - but rooms were and that was important. However, when we returned to our room on our first full day at around 4 pm our room was not cleaned. We called the desk and someone came immediately to clean our room, give us clean towels etc. After that we never had any problems. Staff was polite and very friendly. Loved the idea of a shuttle service, which we only used once. We walked all over or took Grayline tours, as we did not have a car. I did feel a little intimidated walking the few blocks down (or back up) from the Honky Tonk area, as a few blocks were isolated between 6th and 9th and twice we were approached by panhandlers, which of course has no bearing on the Holiday Inn. If I wasn't with my husband I would not have walked, unless with a larger group. But we did and made sure we were back up the hill by dark. Other than that our experience was good and yes, would consider staying there again if we go back to Nashville.
June 2, 2014
Rated 2.0 out of 5.0 by Tmas Hard beds rooms had old smell
Our bed and pillows we hard. The a/c did not operate very well for cooling. Housekeeping did a good job cleaning and making beds
June 1, 2014
Rated 5.0 out of 5.0 by RobbieH Good Hotel in a Fantastic Location!
I don't think there are many places in the U.S. that have a better nightlife than Nashville. Anyone staying at a hotel in downtown Nashville needs to honestly answer two questions. Do I want to stay out late downtown and mingle with a lot of young, fun people and do I mind if those same people are staying in the same hotel with me? If the answer is no, maybe you should stay in the dozens of other hotels outside of the downtown area.
During my stay, there were a lot of young women staying for a bachelorette party and a lot of younger people that were clearly in Nashville to drink and have a good time. They were up late and made some noise from time to time. I'm guessing this isn't unusual.
I would recommend setting the fan on the a/c to run constantly. It provides good white noise and kept me from waking up every time someone got loud in the hall.
I was on the eighth floor and noise from adjacent rooms, the highway, or the train tracks were not noticeable.
The room was good. There was a nice alcove in the room with ample space to hang a lot of clothes. The shower head and water pressure were fantastic. The staff was extremely friendly from the front desk to the housekeeping staff. The lobby has a lot of space and seating and looked great. The hallways on the eight floor were clean but not overly appealing. The noisy fan in the bathroom and slow wi-fi would be my biggest gripes. However, this is not uncommon with hotel rooms.
I would certainly recommend this hotel to others.
May 31, 2014
Rated 5.0 out of 5.0 by ReRu Great place to stay
This hotel is in the perfect location. Easy walk back to your room after a night at the honky tonks. Breakfast is great, you don't have to leave to find something to eat. Good beds and showers. Pool area is small and view isn't great, but it was quiet and not overcrowded. Towels and comfy lounge chairs are provided. I've stayed here 3 times and will definitely go back!!!!!
May 30, 2014
Rated 4.0 out of 5.0 by TNT97 A Great Stay
The location and convenience of the hotel was perfect. Would stay again.
May 30, 2014
Rated 3.0 out of 5.0 by Patcheso Nashville vaca
Clean perfect if ur looking for downtown access!!! Breakfast leaves something to be desired. No waffles or yogurt!! N my card was charged before I even checked out kinda made me mad because I was going to charge the room to a different card n I didn't get the chance.
May 26, 2014
Rated 4.0 out of 5.0 by RBL12 Great Location, great staff & service.
We walked to Country Music HOF, Ryman, Bridgestone, Pucketts, Music City Trolley on 2nd Ave., and the Honky Tonks. Their Shuttle took us to more distant locations like the Pancake Pantry. (Best resturant: Demos)
May 25, 2014
Rated 5.0 out of 5.0 by Assunta13 Excellent location, friendly helpful staff, especially Valeri front desk.
We enjoyed our three night stay at the Holiday Inn Express, Downtown Nashville. The staff were helpful and friendly. The location alone is worth the stay, close to all attractions and activities. The beds gave a comfortable night's sleep with a very quiet hallway. The breakfast offered healthy choices with fresh fruit, cereal, and yogurt along with hot selections. Coffee was available all day. Check out was fast and efficient.
We would highly recommend this hotel. Great stay in Nashville. fabulous city.
May 23, 2014
Rated 5.0 out of 5.0 by Carland17` Great Location to downtown,walking distance
Found the hotel to be pleasant and close to downtown. Weekend nights street traffic below was extreamily load but other nights ok. Staff friendly, rooms clean. Stated on line that there was a hotel resturant and bar but none. Would stay there again.
May 22, 2014
Rated 5.0 out of 5.0 by MOEY MO Location! Location! Location!
Stayed here for 4 nights. It was an enjoyable experience, and will definately return. Easy walk to downtown, nice breakfast to start your day, and comfortable bed to rest your head after a busy day.
May 22, 2014