Rated 4.2 out of 5 by 740
Rated 5.0 out of 5.0 by Meg518 Friendly staff
best part of our stay was using the shuttle service. A great FREE (yes I said free-what is free anymore?!?)
Took us all over downtown, and were knowledgable
May 20, 2015
Rated 5.0 out of 5.0 by irie sue Girls Weekend
Had a great time, hotel and staff were the best. The shuttle provided ran smoothly and on time. Breakfast was very nice as well.
May 20, 2015
Rated 3.0 out of 5.0 by ge0fletch Great Location
The Downtown Nashville HIE is a very good area to stay when in downtown. The lobby wasn't quite up to par on my stay and there was some communication issues with some staff, but otherwise a decent hotel. The rooms are clean and well cared for. Bed was better than most. Will stay there again when back to Nashville.
May 15, 2015
Rated 4.0 out of 5.0 by carolyn 1966 Nice location
I enjoyed the hotel. It was in a perfect location. Staff was friendly, room was comfortable. Thehall way was not vacuumed the whole time we were there. As there were powder in the hall as well as birthday letters. 5 days. On our second last night there was a young girl locked out of her room (23 yrs) They would not give her a key and she was sitting in the hall way waiting for her friend. Instead of security being called they brought in the cops. We tried to help and the cop was very rude to us. That put a damper on our evening. Thought it could have been handle in a better way. Hope my daughter never gets locked out of her room.
May 14, 2015
Rated 5.0 out of 5.0 by kitkat1976 Valeri at front desk
Best customer service around at check in. Valeri started our mini vacation off great with her attitude and willingness to help. The hor dourves and the musician in the lobby were a great added touch.
May 13, 2015
Rated 5.0 out of 5.0 by Dktree Great experience
From the moment we stepped to the front desk, Valerie was all about customer service. She provided directions, made a suggestion about transportation and answered questions. What a delightful, helpful woman.
May 11, 2015
Rated 5.0 out of 5.0 by Crockett200 Great Breakfast and easy parking
I was not appreciative of the $24 PER 24 PARKING OR the 50 character minum to move past this page
May 11, 2015
Rated 3.0 out of 5.0 by Torino85 Good Rooms Ok Hotel
The hotel was nice on the outside but you can tell it is dated. The rooms themselves were very nice and up to date, quality of toilet paper was not great however worst I have seen at a Holiday Inn.
Breakfast was not great the normal items were present, but they seemed to lack planning in making sure that hot food was available both the days I ate breakfast.
May 9, 2015