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Rated 4.1 out of 5 by 568 reviewers.
Rated 4.0 out of 5.0 by Sehr gute Lage in Nashville am Broadway Man kann sehr gut zu Fuß die Sehenswürdigkeiten (Hall of Fame, Johnny Cash Museum, Bridgestone Arena, etc.) erreichen. Das Hotel ist in Ordnung, die Mitarbeiter an der Rezeption sind sehr hilfsbereit, nett, freundlich und zuvorkommend. June 12, 2014
Rated 5.0 out of 5.0 by Wonderful Nashville stay We loved this property. Staff was excellent. John took care of us, check in was smooth, bed was comfortable, room was beautiful. Location was excellent. Breakfast was better than other places we have stayed. We will definitely stay here again. June 11, 2014
Rated 2.0 out of 5.0 by Breakfast and Elevators Only 2 of 3 elevators working. Stood for 10 minutes or more to go up or down-both days morning and evening. Pitiful! Breakfast was cold and dump the turkey sausage!!!! Totally tasteless. There was no microwave to warm the cold stuff up. At least the orange juice was as cold as the eggs. That was good. Staff was outstanding. If you don't mind walking 2 blocks go to one of the public parking places. Cheaper than to park there! June 11, 2014
Rated 3.0 out of 5.0 by good location downtown for reasonable price good location downtown - within walking distance to bars and shops along Broadway June 6, 2014
Rated 5.0 out of 5.0 by room allocated to us Great service. Many parties going on in the hotel at the time. Not sure if it was done purposely, but we were given a room away from party floors. Appreciated it as we could not have slept. They were really having a good loud time. June 5, 2014
Rated 5.0 out of 5.0 by Stay in Late May 2014 Downtown HIE Broadway Clean, friendly staff. Hotel room was clean, comfortable and a little dated compared to most HIE properties I have visited, but completely serviceable. Had a top floor room and little street noise was heard. The front desk staff was very nice, and helpful. The only real issue were several rude, drunk college aged boys (men is to generous a term) that we suspect later pulled the fire alarm around 3 am. I would happily stay here again. Additional note: There is excellent lot parking around the corner for approximately 25% of the hotel garage rate. June 5, 2014
Rated 5.0 out of 5.0 by Wonderful stay convinently located The rooms were great the food was good, they had a young lady who was very entertaining in the lobby singing in the evenings that was very talented. The staff was wonderful along with being located just walking distance from downtown and offering a free shuttle I would defiantly come back and recommend this hotel to others! Thank you for the great experience! June 4, 2014
Rated 5.0 out of 5.0 by Wonderful experience Loved this place. . The staff was excellent, Kelly, John and Tanesha were especially helpful We met Kelly at checkin and she was very welcoming. The beds are comfortable, the shuttle service is great, and most importantly, everything was very clean. Good coffee and breakfast in the morning too. We would stay again, would not even consider anywhere else. June 4, 2014
Rated 5.0 out of 5.0 by Weekend get away Go a few times a year to get away for the weekend and go walking on Broadway. Shuttle service to downtown makes this my favorite place to stay in Nashville. And with A+ service ! June 4, 2014
Rated 4.0 out of 5.0 by fire alarm The only negative thing about our stay was there was a fire alarm that apparently was pulled at 3 am on sunday morning. Had to evacuate the building which was very disruptive to our stay. June 3, 2014
Rated 4.0 out of 5.0 by Cowgirl The hotel experience was great close to all the action of downtown. The only thing I thought was ridiculous was the fact we had to pay for parking at the hotel that should have been included. June 3, 2014
Rated 5.0 out of 5.0 by Great Value We were very pleased with our stay at Holiday Inn Express. Free shuttle to in 2 mile radius was so helpful and convenient. The pool is nothing fancy but was really nice to just get outside and dip and in. Parking was easy in and out. The location is great and walk-able to the bars and restaurants on Broadway. And lets not forget the free breakfast! I would absolutely stay here again. June 3, 2014
Rated 4.0 out of 5.0 by Location was perfect/Good Service We enjoyed staying at this hotel. Breakfast each morning was plentiful and a wide variety of choices. Really great coffee! Hotel was filled all six days we were there and it was unbelievably quiet. Halls were not very clean - almost dirty - but rooms were and that was important. However, when we returned to our room on our first full day at around 4 pm our room was not cleaned. We called the desk and someone came immediately to clean our room, give us clean towels etc. After that we never had any problems. Staff was polite and very friendly. Loved the idea of a shuttle service, which we only used once. We walked all over or took Grayline tours, as we did not have a car. I did feel a little intimidated walking the few blocks down (or back up) from the Honky Tonk area, as a few blocks were isolated between 6th and 9th and twice we were approached by panhandlers, which of course has no bearing on the Holiday Inn. If I wasn't with my husband I would not have walked, unless with a larger group. But we did and made sure we were back up the hill by dark. Other than that our experience was good and yes, would consider staying there again if we go back to Nashville. June 2, 2014
Rated 2.0 out of 5.0 by Hard beds rooms had old smell Our bed and pillows we hard. The a/c did not operate very well for cooling. Housekeeping did a good job cleaning and making beds June 1, 2014
Rated 5.0 out of 5.0 by Good Hotel in a Fantastic Location! I don't think there are many places in the U.S. that have a better nightlife than Nashville. Anyone staying at a hotel in downtown Nashville needs to honestly answer two questions. Do I want to stay out late downtown and mingle with a lot of young, fun people and do I mind if those same people are staying in the same hotel with me? If the answer is no, maybe you should stay in the dozens of other hotels outside of the downtown area. During my stay, there were a lot of young women staying for a bachelorette party and a lot of younger people that were clearly in Nashville to drink and have a good time. They were up late and made some noise from time to time. I'm guessing this isn't unusual. I would recommend setting the fan on the a/c to run constantly. It provides good white noise and kept me from waking up every time someone got loud in the hall. I was on the eighth floor and noise from adjacent rooms, the highway, or the train tracks were not noticeable. The room was good. There was a nice alcove in the room with ample space to hang a lot of clothes. The shower head and water pressure were fantastic. The staff was extremely friendly from the front desk to the housekeeping staff. The lobby has a lot of space and seating and looked great. The hallways on the eight floor were clean but not overly appealing. The noisy fan in the bathroom and slow wi-fi would be my biggest gripes. However, this is not uncommon with hotel rooms. I would certainly recommend this hotel to others. May 31, 2014
Rated 5.0 out of 5.0 by Great place to stay This hotel is in the perfect location. Easy walk back to your room after a night at the honky tonks. Breakfast is great, you don't have to leave to find something to eat. Good beds and showers. Pool area is small and view isn't great, but it was quiet and not overcrowded. Towels and comfy lounge chairs are provided. I've stayed here 3 times and will definitely go back!!!!! May 30, 2014
Rated 4.0 out of 5.0 by A Great Stay The location and convenience of the hotel was perfect. Would stay again. May 30, 2014
Rated 3.0 out of 5.0 by Nashville vaca Clean perfect if ur looking for downtown access!!! Breakfast leaves something to be desired. No waffles or yogurt!! N my card was charged before I even checked out kinda made me mad because I was going to charge the room to a different card n I didn't get the chance. May 26, 2014
Rated 4.0 out of 5.0 by Great Location, great staff & service. We walked to Country Music HOF, Ryman, Bridgestone, Pucketts, Music City Trolley on 2nd Ave., and the Honky Tonks. Their Shuttle took us to more distant locations like the Pancake Pantry. (Best resturant: Demos) May 25, 2014
Rated 5.0 out of 5.0 by Excellent location, friendly helpful staff, especially Valeri front desk. We enjoyed our three night stay at the Holiday Inn Express, Downtown Nashville. The staff were helpful and friendly. The location alone is worth the stay, close to all attractions and activities. The beds gave a comfortable night's sleep with a very quiet hallway. The breakfast offered healthy choices with fresh fruit, cereal, and yogurt along with hot selections. Coffee was available all day. Check out was fast and efficient. We would highly recommend this hotel. Great stay in Nashville. fabulous city. May 23, 2014
Rated 5.0 out of 5.0 by Great Location to downtown,walking distance Found the hotel to be pleasant and close to downtown. Weekend nights street traffic below was extreamily load but other nights ok. Staff friendly, rooms clean. Stated on line that there was a hotel resturant and bar but none. Would stay there again. May 22, 2014
Rated 5.0 out of 5.0 by Location! Location! Location! Stayed here for 4 nights. It was an enjoyable experience, and will definately return. Easy walk to downtown, nice breakfast to start your day, and comfortable bed to rest your head after a busy day. May 22, 2014
Rated 4.0 out of 5.0 by My go to Hotel in Nashville I've stayed in this hotel numerous times-what a great place! Staff are friendly and helpful. Never an issue getting things (clean towels, etc.) Rooms are clean and spacious. The breakfast was good and convenient. Location is close enough to Downtown but far enough to not have the crowd. Overall a great place to stay! May 22, 2014
Rated 5.0 out of 5.0 by Front Desk Valeri, at the front desk, was extremely friendly and helpful. She made us feel welcome and at home instantly. She is a keeper. May 21, 2014
Rated 5.0 out of 5.0 by staff The staff was very helpful and nice, giving good information about downtown and were to go. Also the shuttle service was nice to have. May 20, 2014
Rated 4.0 out of 5.0 by Comfortable with limitations I try to stay in Holiday Inn Express as often as possible because the proerties are fairly new and do not have a "worn" feel to to building and furnishings. This building was clearly a different hotel chain before Holiday Inn Express took over. The hallway carpets were dirty, and had a musty odor. All the other features of a Holiday Express were present, and were appreciated with as usual. May 19, 2014
Rated 1.0 out of 5.0 by I forgot something I wrote a prior reviewed but failed to add that the fitness room only had two treadmills and only one worked. When I asked the staff about it, I was told that they knew and try unplugging it and plug it back up to see if it worked. The printer also didn't work at the little work station. May 19, 2014
Rated 2.0 out of 5.0 by I should have kept going! This was my first time to this location and we arrived on a rainy night. I pulled up to the hotel and a large number of people was standing at the door. Many, I think were waiting on the shuttle. There were at least 3 other cars in this small congested area. There were no hotel staff to be seen. I left my friend in the car and ran to check in. I asked the lady did they have hotel staff to help with bags and I was told no. I asked for a cart. I was directed to one. She did not tell me that I could check in pull under the garage and unload. Even though she saw me struggling with the cart. While I was checking in the other attendant, Candace went out front asked my girlfriend to roll her window down, which she did. Then Candace ask her to move the car that she had guest that needed to get by. It never occurred to her that we were also guest. I ran out the front to find the car moved. We got soaked while getting out bags out. We left our things on the cart and moved the car at which time we found that things could have been handled much better. The attendant did try damage control by having a maintenance person take our cart to the room. However, the damage was already done. In addition, at times other guest were extremely LOUD! May 19, 2014
Rated 5.0 out of 5.0 by great service The staff were very helpful, courteous, and pleasant. May 18, 2014
Rated 4.0 out of 5.0 by Awesome location 5 min walk to honky tonks and short walk to most of the local attractions. Clean hotel with great breakfast (including biscuits and gravy!) - better breakfast than any where we have stayed. Great pillows and comfy king bed. Very helpful staff, free shuttle to attractions available saved time and $$. Would recommend this hotel definitely. May 17, 2014
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