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Rated 4.1 out of 5 by 524 reviewers.
Rated 5.0 out of 5.0 by Friendly, helpful and great serive Upon entering this Holiday Inn Express you knew it was a very busy place. When I went to the front desk the staff made you feel relaxed immediately and were very helpful and accommodating. The room was spotless and spacious. Breakfast was great and plentiful. Location excellent. Will definitely stay here next time we are in Nashville. April 3, 2014
Rated 5.0 out of 5.0 PERFECT location! This was my first time to Nashville and i will definitely come back very soon. This hotel is in the perfect location, the staff was extremely helpful and nice. The only two things that I could possibly complain about was the $22 per night parking fee and the wifi is horrible. Besides that, it's great!! April 2, 2014
Rated 5.0 out of 5.0 by Best of Nashville We just completed our second stay at this hotel and it will go down as our absolute favorite. On our first trip to Nashville, we wanted to stay close to the nightlife in a nice hotel. The hotel was within walking distance to all the places we wanted to visit - Roberts Western World, Tootsie's Orchid Lounge, the Johnny Cash Museum, and so much more. Our room was spotless, the bed was perfect and the staff could not have been more helpful or accommodating. We used the hotel shuttle to and from different points of interest. Everyone seemed to go out of their way to make our stay perfect. And we started every morning with a hearty breakfast, eating something different during our four day stay. It was because of all this that we decided to go again. Our second stay was even better than the first. We will visit again! April 1, 2014
Rated 4.0 out of 5.0 by Billing issues Credit card has a double charge showing. Discussed with front desk when I checked out, Charges are still there. March 29, 2014
Rated 5.0 out of 5.0 by Great place Awesome place. Great breakfast. A group of 15 of us stayed had a blast. A little $$$$$$!!!! March 27, 2014
Rated 4.0 out of 5.0 Definitely recommended! Great hotel! My boyfriend and I have stayed here a few times. It's always a pleasure and wonderful place. It's within walking distance to downtown and main attractions. It is always clean, staff is great and breakfast was wonderful. We will for sure always stay here if available. March 26, 2014
Rated 3.0 out of 5.0 by A bit to expensive for what you get. I stayed on 3-21-14 when I went to see the George Strait at Bridgestone arena. It is a very convenient location for shows and downtown restaurants. I paid (A LOT!!!!!!) for this convenience. I don't think you should have to pay for parking in their parking garage when you pay that much to stay. I thought the carpet was worn and dirty looking. It also smelled. you would think if could be updated for the prices they charge. If I go to another concerte, and if I can get a reasonable priced room, I would stay there again just for the location. March 26, 2014
Rated 2.0 out of 5.0 by service No one told us where to park we had to ask and then it was $22.00 a day. We arrived and there was no one to help with our luggage. Since my husband has heart problems this is something we need. Getting in and out of the parking lot was not easy either.No one offered any kind of direction we had to ask. Probably wouldn't stay there again. March 25, 2014
Rated 5.0 out of 5.0 by Fantastic Amenities Delicious hot breakfast, super comfy beds, quiet rooms, friendly and attentive service. It exceeded my expectations. March 23, 2014
Rated 5.0 out of 5.0 by Thoroughly enjoyed our stay Cannot say enough how great our stay was here. The entire staff is very much customers oriented. The location, the shuttle service, the breakfast. are also reason why this stay was so terrific! March 17, 2014
Rated 5.0 out of 5.0 by Great experience!!! I would recommend this hotel and I would definitely stay here again! The breakfast bar had good food especially the cinnamon rolls. The shuttle was free and ran all day long! Very friendly receptionst and clean hotel! March 13, 2014
Rated 4.0 out of 5.0 by Great location Enjoyed our stay! there was that problem with the fore alarm.......but those things happen! We will stay with you again when we are in Nashville! March 12, 2014
Rated 4.0 out of 5.0 by 9 days in a Hotel room Over all the Holiday Inn Express was good. I think the price for the room is a little more then it should be but prices go up when you in a convention block. I think I only had one staff at the front desk that could not be bothered. Do not know her name but she was rude. Maybe she had a bad day who knows. The rest of the staff was very helpful and pleasant. Shuttle service was great a added plus. I never felt unsafe at this hotel. That to me is a very big plus. March 11, 2014
Rated 4.0 out of 5.0 by Excellent all-around value Considering the location, we found it to be an excellent value. We were able to park our car and leave it unmoved during our entire 4 day stay. Everything we wanted to see was within walking distance. From the honky-tonks on 4th & Broadway to all the boot and hat stores to the state capitol and the museums and numerous world class restaurants, we walked everywhere. Nothing took us more than 15 minutes at the most. The room was larger than other Holiday Inn Express locations we have experienced, and plenty of furniture. Best fitness room I have come across in years, you would have to join a gym to get better. Parking was pricey, but very convenient for loading and unloading. Breakfast was standard for this brand, not great, but adequate. The most impressive part of the stay was how friendly and accommodating all of the staff were. No matter what we wanted or needed, they smiled and made it happen. Hint: Check out the old train depot across the street. Spectacular architecture, plus a great bar and restaurant. March 7, 2014
Rated 5.0 out of 5.0 by Great Hotel! Can't think of a better way to enjoy a Predators game and an evening in Nashville! Hotel is very handy to all downtown attractions, and I've never had a smoother check in! Great staff, great room, excellent hotel. Will definantly be back! March 7, 2014
Rated 5.0 out of 5.0 by Great service!! Clean rooms and very comfortable beds. Service was great . The shuttle service was great. March 1, 2014
Rated 5.0 out of 5.0 by Great walking location for Nashville This hotel is right on the busy downtown Nashville main street. It was wonderful for walking to and from the bars and restaurants in the area. Service was good and they had a light dinner out for us in the afternoon. (Hot dogs). Good place to stay. Bad part was that you had to pay for parking even if you are a priority member. February 28, 2014
Rated 5.0 out of 5.0 by Great Place, extras are a little pricey Great place and a great location for a weekend visit to Nashville. Walking distance to the gulch and the district. Hotel rooms are well furnished, clean, and the staff is helpful. It's a lot less than the places a few blocks closer to downtown, but parking is still steep ($22/night) and there's a $10/night extra guest charge for more than 2 people in a room. All in all, would stay again. February 26, 2014
Rated 5.0 out of 5.0 by Great Location, Great Stay I love that Holiday Inn Express is close enough to downtown Nashville to benefit from the great restaurants but not so close that the noise and craziness of the nightlife gets in the way of going other places in town. One negative: waiting 10 minutes for an elevator on Sunday morning for check-out. I had no way of knowing that I had to factor that much time into my departure/check-out. Perhaps a small note on the desk or on bathroom mirror would alert someone checking out with a tight window of time to plan ahead better. A huge positive: a shuttle to downtown restaurants (which turned out to be a limo for us since the bus/van was out of service)! February 26, 2014
Rated 5.0 out of 5.0 by We completely enjoyed our stay We stayed 2 nights at this location and were very pleased with all aspects of our stay. Our room was very nice, clean, and comfortable. The entire staff from the front desk to the housekeepers we passed in the hall were openly friendly and helpful. We will defiantly be back! February 26, 2014
Rated 2.0 out of 5.0 by Comfortable bed The web pictures are different from the actual room was not happy with the quality of the room or cleanliness. The TV did not work but was switched out quickly. The continental breakfast was good and had a variety of offerings. The lobby of this Hotel is very nice... February 24, 2014
Rated 5.0 out of 5.0 Excellent!!!! We enjoyed our stay here. Great customer service, very friendly. We even got comped from a regular king room to an executive king suite which was AWESOME!!! We would definitely stay here again!!!! February 13, 2014
Rated 5.0 out of 5.0 by Great Overall I always stay at Holiday Inn Express for personal travel and I am never disappointed. This hotel was within walking distance of everything we wanted to do and provided a shuttle for a two mile radius. The hotel rooms are up to date and very clean. Would recommend to others and will definitely return in the future. February 13, 2014
Rated 3.0 out of 5.0 by not worth the price Not a bad place at all, however, I would not rate it above average. The room was nice and clean but the hallways seemed very dark and drab. if I had it to do over again I would spend a few more bucks and stay at a more upscale place and one closer to the strip downtown. No real complaints, however. The breakfast was very good with lots of seating area. February 5, 2014
Rated 3.0 out of 5.0 by Good Location. Nice staff We stayed at the Holiday Inn Express Nashville Downtown for 3 nights in January. The hotel is in a good location and walking distance to most attractions. The lobby is bright and cheery but the hallways and rooms are in need of some upgrading. The shuttle is great to have but there seems to be a lot of waiting around for a shuttle that only travels in a 2-3 mile radius. The people at the front desk are very helpful and quick to acknowledge you when they see you. Our stay was just ok. Nothing memorable about the hotel. There are other hotels for the same price with a better location February 4, 2014
Rated 5.0 out of 5.0 by Our Weekend Getaways! We go to Downtown Nashville as often as we can. We like to stay here because we are treated like royalty! That precious Kelly who works the front desk welcomes us by name and always has our room ready for us on arrival. I can see her sweet genuine smile and hear her laughter now. The ladies that clean the rooms are also so sweet, they always smile, speak and welcome us to The Holiday Inn! This is a great place to stay, you are within walking distance to all the downtown attractions, Lower Broadway, the Gulch and much more! You can park your car in their garage and not have to get in it until you are ready to leave if that is your choice! They also have a shuttle that runs later in the evening that will take you to your destination and pick you up. Can't wait for our next trip! February 4, 2014
Rated 5.0 out of 5.0 by convenience I really appreciate the shuttle carrying us to our dinner destination, we did not know the town that well and it helped having someone drive you up to the door. They also recommended a close place to grab lunch withing walking distance. So very helpful. I forgot to give them my rewards number when I did my reservation. February 3, 2014
Rated 5.0 out of 5.0 by Great Stay From the front desk to housekeeping to the shuttle drivers, this is a GREAT property. Luke and Kevin were especially nice with their shuttle service to and from the area venues, restaurants, etc. I we have an opportunity to stay here again. January 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed The rooms were clean and the service was very good. The staff was very helpful. The afternoon snacks were a nice touch. The hotel is located within easy walking distance to all the downtown attractions. The beds were very comfortable. We would definitely stay there'd again. Mike January 30, 2014
Rated 2.0 out of 5.0 by Worst Holiday Inn Express Normally, I would have great things to say about Holiday Inn Express but sadly this one I cannot. The bed was so hard I was not able to sleep the entire night. The bed reminded me of the old "motel" beds. The pillows need to be replaced. When I pulled back the sheet on one of the beds there were long hairs. .Underneath that same bed was a used paper cup. When using my flat iron the next day I had to hold the plug when using the flat iron because any movement at all and the plug can out of the socket. Finally I gave up and plugged my flat iron into the plug on the desk lamp which was inconvenient. January 29, 2014
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