Rated 4.3 out of 5 by 322
Rated 5.0 out of 5.0 by Seymour22 Excellent staff
Seriously, the most friendly and accommodating staff I have ever seen (Blake in particular.) Due to renovations, I was given an upgraded. I saw signs of renovations going on but I never heard them. The hotel was very quiet and I was able to get a good rest.
August 8, 2014
Rated 5.0 out of 5.0 Good experience in a new city
This was a fantastic place to stay in downtown Nashville. We need a pet friendly hotel and this was delightfully accommodating. Breakfast was fabulous. Service was attentive and kind. Room was large. And because the hotel is a renovated building that is built of granite, it is very quiet!
August 4, 2014
Rated 2.0 out of 5.0 by Nunie Disappointed
We had previously stayed at the Hotel Indigo in Asheville a few years ago and had a wonderful experience so we expected the same in Nashville . We were disappointed to find the area rug, chair and terrazzo floor dirty. We asked to meet the housekeeping mgr and were told someone would come to our room. We waited 90 minutes and no one showed up.
July 30, 2014
Rated 5.0 out of 5.0 by KP100 Great Customer Service
I recently stayed at Hotel Indigo while in Nashville for a concert.
I stayed at this particular hotel mainly because of its closeness to the venue.
Upon my arrival, from the valet gentlemen to the front desk, I was greeted warmly, and with a smile. Everyone asked if I needed help with anything, and let me know they would be happy to be of assistance.
My room was large and cozy. Great city view. The bed and pillower were very comfortable.
I had a great view of the City. The hallways were quiet.
I had a quick supper (just the chicken crossiant sandwich and fruit) before I went out. I was served quickly, and the price was reasonable. I ordered room service breakfast the next day, and my only complaint was just how much more I paid for the convienence of room service,
I will gladly stay here again!
July 29, 2014
Rated 5.0 out of 5.0 by MMichele1922 Great location
A couple blocks from all the action. All walkable! Cool hotel in an old building. Treats available all day long for guests (cookies or pastries in the morning). There are no fridges in the room but a call to the front desk and one was delivered. Nice mellow evening entertainment if you want to stay in and hang out at their bar. Will be looking for other Indigo hotels in other cities!
July 28, 2014
Rated 5.0 out of 5.0 by AmySTL AMAZING!
We booked a King Executive Room and ended up in the Penthouse (Room 1503) for some unknown reason. We were expecting a regular king room with one bath and one king bed but got SO MUCH more . . . living room, game room, conference room, kitchen, two bathrooms, and king bedroom. It was spectacular! And the decor throughout was beautiful and artsy. Loved the location, too; easy walk to Broadway. Highly recommend this hotel and will definitely stay there again!
July 28, 2014
Rated 4.0 out of 5.0 by BusinessTravelerDenver Modern Hotel
The upgrades in the room were well done. Large remodeled bathroom. Good storage for clothes. Comfortable bed. Floors in room were not carpeted so sometimes walking around barefoot was a little weird. No microwave, but single shot coffee maker was good. Housekeeping staff was friendly. Breakfast was fabulous (eggs, hashbrowns and grits!!!). Nice live music in lobby every afternoon. Cool lounge area. Right next to Printer's Alley.
July 28, 2014
Rated 3.0 out of 5.0 by CJC17 Wouldn't define this hotel as boutique
Service was average-----except Julie in the bar...outstanding.....some examples;;;;;;when checking in, I asked the valet if the hotel had a gym, he said he had only been here for 2 months and didn't know....ouch...also, the room was clean, but certain details like the alarm clock was not set to the correct time. I purposely left it that way for my stay to see if anyone noticed...they did not. Made me think about their attention to detail.
Julie, bartender was excellent though.....made me a fruit plate after the kitchen closed and was great at customer service. Very refreshing.....
Lighting in bar/restaurant was too bright, no ambiance what so ever, and had more of a regular hotel feel.
I did appreciate the free internet though...some "boutique" hotels don't offer that amenity.
July 28, 2014
Rated 5.0 out of 5.0 by Osprey23 Great Place to Rest for the Night
The hotel was clean and comfortable enough for our stop for the night. All staff members from the gentleman at the front desk to our waitress at the hotel lounge were courteous and friendly. We loved the large shower and bathroom as well!! Everyone in our party woke up refreshed and ready to hit the road for the next part of our trip.
July 24, 2014
Rated 5.0 out of 5.0 by Gturn713 Great Location and Beautiful Hotel
Great hotel and Great location in a beautiful city! Everyone was so friendly and helpful. we can't wait to go back!!!
July 24, 2014
Rated 5.0 out of 5.0 by gruvy67 Great hotel experience and friendly staff
We had a great experience from the moment we pulled up to valet parking until we checked out. The historical aspect of the hotel design is interesting and enjoyable. The hotel staff from the front desk workers to the wait staff to the housekeepers were all so helpful and friendly. They made us feel right at home. I would definitely choose to stay at Hotel Indigo again on my next visit to Nashville.
July 24, 2014
Rated 5.0 out of 5.0 by GA Girl39 Pet Friendly
This hotel is in an old bank building which brings it a nice feel. Did not feel like a 'cookie cutter' hotel. Lots of character and charm. Room was very comfortable and inviting. Bed was like a cloud. The staff was extremely customer service oriented and kind. Perfect place to walk the dog right outside. Printers Alley right behind hotel made it a perfect location. We will definitely book here for our next trip to Nashville.
July 24, 2014
Rated 5.0 out of 5.0 by MDW1 Great proximity to Broadway
I used the Gov't rate and was pleased with the cost for the location. I have stayed in other big name hotels downtown, paid more, and did not have as nice of a room or be as close to the heart of downtown. The staff was extremely polite. I did not use the valet service. Parking is somewhat scarce because the attached garage is open for public use.
July 21, 2014
Rated 5.0 out of 5.0 by pound718 Nashville Area Hotel
Clean, friendly, and quiet! Will visit again.Very convenient to downtown. Live music entertainment in restaurant/bar t is very nice.
July 19, 2014
Rated 5.0 out of 5.0 by Buechel Excellent Hotel
My wife and I were pleasantly surprised with the modern feel of the hotel and the awesome rooms. Yet they maintained the comfort of the bed and pills that I have grown so accustomed to in a Holiday Inn Hotel.
Very pleasant stay and the staff was outstanding.
July 17, 2014
Rated 5.0 out of 5.0 by DNorman Awesome Hotel!
Loved this hotel! I travel extensively in US and abroad and my experience at this hotel was second to none. Hotel is within a short walk all the sites in Nashville and the staff is superb. My room was impeccable. You will not go wrong with the Hotel Indigo Nashville Downtown.
July 16, 2014
Rated 3.0 out of 5.0 by panative Great location, but....
Great location, but had some issues with the hotel. Room temp would not go above 65 degrees.
Final bill was incorrect (they did correct upon bringing it to their attention).
Even after contacting the hotel, never did receive the 500 Welcome Points instead of Reward snack.
July 15, 2014
Rated 5.0 out of 5.0 Great Hotel - Highly Recommend!
My husband and I live in Nashville and stayed at the Hotel Indigo to celebrate our 7th year anniversary. We LOVED it. The staff was very friendly, the decor was modern and chic. It was the ultimate boutique hotel experience. The breakfast was simply amazing, so good we will go back and tell our friends about it. Highly recommend this hotel!
July 15, 2014
Rated 5.0 out of 5.0 by Connie12345 Great hotel in Nashville
I stayed at Hotel Indigo in Nashville for a week recently to attend a conference. The hotel was in a great place near the state congress and other historic buildings and only a few blocks from downtown bars and restaurants. The hotel itself is a renovated older building and has huge character. There was nightly live music in the main area which was fantastic. Each performer was of a very high quality. The bar was excellent and the staff were very helpful and friendly. I think breakfast could be improved but otherwise a fantastic experience. Would happily stay there again in Nashville.
July 14, 2014
Rated 5.0 out of 5.0 by traciella Wonderful time
It was our first stay at this hotel and we will definitely be back. Despite the uphill walk back from downtown :) Staff was very friendly and referred to us by our names by the next day. The hotel was very clean. The elevator was broke during our stay and we had to take the stairs down 12 levels at one point. They were also doing some renovations to the outside while we were there, so the scaffolding was a slight eyesore, but I am sure it will be beautiful when they are finished. An overall great place to stay.
July 11, 2014
Rated 5.0 out of 5.0 by kelly8798 Great stay!
The front desk was very welcoming and accommodating. Location was awesome!!!
July 10, 2014
Rated 1.0 out of 5.0 by Dotoju14 Expensive without amenities
Would not go back to this hotel. Do not recommend if you can find accommodations elsewhere.
July 9, 2014
Rated 5.0 out of 5.0 Excellent Location - Great Design
Love the boutique style hotel - it was wonderfully located, clean, comfortable and New York style design. The staff were kind and helpful. Was wonderful for a weekend stay in Downtown Nashville.
July 9, 2014
Rated 5.0 out of 5.0 by TerryB2013 Great Hotel Gowntown
You cannot find a better value in a premium hotel in downtown nashville. Experience the best for the money at the Indigo !
July 8, 2014
Rated 5.0 out of 5.0 by pjrr Fireworks In Nashville / Gold Elite Member
Great location to see the Fireworks and visits Legends Bar/downtown.
Blake made check in easy and fast. Anthony was the bomb for setting me up with a safe parking space for the classic car.
Excellent breakfast served by John - tasty and filling
Thanks to the manager for taking my email request and helping me out with parking.
We will visit again
July 8, 2014
Rated 5.0 out of 5.0 by NashvilleNorth Really nice historic hotel close to everything downtown!
My wife and I are frequent travellers and we were very impressed with The Hotel Indigo during our recent stay in Nashville. Every major attraction downtown was easily within walking distance and for the price we feel we scored big!
One huge plus for this property was it's staff. From the front desk (Dante and Ben specifically) to the valet guys and even the management, you can tell they are serious about providing their guests with a positive experience from beginning to end. They were genuine, helpful and conversational. They offered several great recommendations on places to go and things to see that weren't necessarily "touristy" and we really feel we experienced Nashville from a local's perspective because of it. (...we did a lot of touristy things too!) We would definitely stay at the Hotel Indigo again.
July 8, 2014
Rated 5.0 out of 5.0 by Dll1958 Excellent and attentive staff
Loved the boutique feel of the Indigo. Good location to walk or take the pedi-cab to everything downtown. Special thanks to Lizzy at the front desk--to John, Ryan and Anastasia for great dining service--and to the valets. In town for 5 days with extended family. We had a great time.
Great venue for upcoming musicians to perform on Saturday night at the Indigo. Wish them a bright future.
July 7, 2014
Rated 5.0 out of 5.0 by rfevans First Time at Indigo
My first time at an Indigo property....greatly exceeded my expectations. This hotel is very, very dog friendly. The dog treats and water bowl at the front door are a great detail. Extra leashes there as well, just in case. Room was awesome. Bed was extremely comfortable. Parking was an ease....worth the $22 valet fee, made it easier to swallow. Great location...grocery stores nearby, of course restaurants everywhere, running trails outside front door, parks for walking....dog loved it too. All of the staff, I mean ALL of the staff were very friendly and pleasant and eager to help and say hello and greet my dog (which of course he loved). I will definitely stay here again when I am in Nashville. My room rate was higher than most IHG properties I normally stay in, but it was worth every cent.
July 6, 2014
Rated 5.0 out of 5.0 by tamdan Nashville trip
dante was very helpful and so was the bellboy that was on duty during the day. gave great suggestions and fabulous directions.
July 5, 2014
Rated 5.0 out of 5.0 by JimMur2 Amazing Romantic Stay!
The hotel staff was welcoming and friendly! This was our 10 Year Anniversary Getaway and Hotel Indigo made it an amazing romantic stay!
July 3, 2014