Rated 4.3 out of 5 by 311
Rated 5.0 out of 5.0 by CDCDJC0826 Excellent staff and service...
All staff was EXCELLENT! Great customer service, extremely friendly and personable. Room was nice, but the friendliness of the staff is what would make me stay at this hotel again.
September 30, 2013
Rated 4.0 out of 5.0 by travelinker Good Boutique Hotel in Nashville
The hotel is very well done in the décor and comfort for a boutique hotel. It has plenty of nice touches for assuring a very good stay for its guests. The staff was always helpful and welcoming, as well as responsive to requests. We really like our corner room which was very spacious (616) with windows for good lighting. The bedding was plush! The lighted mirror in the bathroom was a nice extra touch.
One of the great things about the hotel is its location. Just a few blocks from Broadway with all its excitement, music, bars and food. Easy walk to the Ryman Theatre and Capitol Hill. An easy off and on to the Interstate.
September 27, 2013
Rated 5.0 out of 5.0 by JaneO63 Wonderful experience with Hotel Indigo!
I celebrated my birthday in Nashville last weekend, and enjoyed it in every way, including our stay at Hotel Indigo. We had an early flight, and the staff accommodated our early arrival. The room was beautiful with a contemporary feel. I appreciated the Aveda products, and the shower was open and refreshing.
The restaurant was excellent as well. We had breakfast there each day, and it was delicious. The bar and bar staff were great. We especially enjoyed the singer-songwriters on Thursday night. The talent in Nashville is amazing.
The hotel is super-conveniently located; within walking distance of everything including Printer's Alley (literally steps away), the Ryman, excellent restaurants, and of course Honky Tonk row.
When I returned home, I realized I had left my portable speaker in my room. I called the hotel, and within minutes, I was told that the speaker had been located, and they were "Federal Expressing" it to my home. Special thanks to Elizabeth in housekeeping for that!
I would highly recommend Hotel Indigo Nashville to anyone. In fact, some friends of mine are traveling there next month, and will be staying at the Hotel!
September 27, 2013
Rated 5.0 out of 5.0 by MemphisMom123 Wonderful Hotel!
This hotel was absolutely perfect. Upon arriving we were greeted by the valet and our bags were unloaded promptly and our car was parked. We entered the hotel and were warmly greeted and quickly checked in. The room was updated, clean and spacious. The bedding was comfortable. The bathroom was a good size with a large vanity, lighted mirror, Aveda products, and a nice walk in shower. There was plenty of hot water. There was an iron and ironing board and a hair dryer in the room. Breakfast was delicious in the lobby restaurant. Our group had the buffet and menus items and all the food was good. The room also had a Keurig coffee maker. The hotel is walking distance to the Bridgestone Arena and the Titans stadium as well as numerous restaurants, night life and shopping. The hotel staff was helpful with walking directions and restaurant recommendations. I would definitely return!
September 25, 2013
Rated 5.0 out of 5.0 by Finally40 Beyond Expectation
My husband and I stayed at Hotel Indigo for 4 nights and by the end of our stay we were saying good bye to everyone we knew on staff. They were more than helpful and professional in every way. The lobby had it all from live music at night to an amazing breakfast in the morning. The rooms were very unique and comfortable at the same time. I will only choose Hotel Indigo when I stay again in Nashville. Very "cool" hotel!
September 25, 2013
Rated 4.0 out of 5.0 by CaliJJ Hip, Urban Hotel
My first time in Nashville, but it won't be my last. I really enjoyed the vibe of the Hotel Indigo. The Writers Nights in the bar were so great I didn't go out to find any other live music.
My only complaint.. My room was noisy!! I got woken up by noise from the street most nights (and one night it was in the hall). Ask for a quiet room.
September 24, 2013
Rated 5.0 out of 5.0 by Troooperponcho Best pillows ever and best valet service ever!
In town for Taylor Swift concert and spent the night at the Hotel Indigo. Great place to stay. Comfortable beds and the greatest pillows ever. The valet staff was outstanding. We were treated like royalty. Thanks Shane!! Will definintely try to stay here again.
September 23, 2013
Rated 5.0 out of 5.0 by mjtjaxtn Beautiful hotel and great service.
We were in Nashville for one night to attend the Taylor Swift concert and choose the Indigo because it was within walking distance of Bridgestone Arena. The hotel was beautiful. There is something special about taking an old building and restoring it to some of its former glory. The service was excellent as well. Everyone went out of their way to please but especially John Hughes in the bar/restaurant area. He was overwhelmed by the breakfast crowd but had such a great attitude we didn't mind our meal taking a little longer than normal. Thanks John. We will be back.
September 23, 2013
Rated 5.0 out of 5.0 by VickieandJames Great location...friendly staff
We loved our stay at this hotel. We could walk to all the Honky Tonks. The staff was friendly and the room was awesome. We highly recommend this place. Also food at the on site restaurant was delicious .
September 22, 2013
Rated 5.0 out of 5.0 by Marycd Great location
We travelled to Tennessee from the UK and Nashville was our first stop. We wanted a decent hotel walkable from attractions. The Indigo was clean and a perfect location for us. We decided to pay extra for breakfast and were so glad we did., They were amazing and kept us full all day. Overall we think it saved us money in the long run as we probably only had one sit down evening meal out due to these delicious starts to the day.
The staff were so friendly , I want to mention Jeremiah who served us with a smile and a chat every morning and of course Jamal on reception whose beaming smile greeted us each day. All of the staff we met in the Indigo were a credit to the chain . Service , we could not fault.
September 20, 2013
Rated 4.0 out of 5.0 by AmandaE Wasn't impressed
When we checked in the lobby seemed very nice and relaxing. However when we got to our room it was very different feeling. It was not worth what we paid to stay there. There was no carpet in the rooms, instead it was a hard, cold floor. I wish we would have went down the street to a different hotel. I have had better rooms at Holiday Inn and they were cheaper then what i paid for this trip! The lighting in the bathroom is horriable! There are 3 different light switches you have to turn on and its not very bright in there, it made putting my contacts in difficult. We would get up and leave about 9 every day and come back around 1 or 2, there were times that we came back and they still hadn't replaced the towels and done what they needed to. The toliet ran multiple times through out the night and then shower drain made a bad dripping sound so it made taking a shower a pain when the other person is still asleep (yes it was that loud and annoyng!) Our room was right next to the elevators and you could hear it all night along with the people. There is no quietness in the rooms! The food selection was ok, but not what expected for a hotel in the south. On Saturday morning we did the buffet thinking that we would have a better selection, it was not worth the $13 PER PERSON that we paid, that also was not listed anywhere with the price. Dont waste your money!
September 17, 2013
Rated 4.0 out of 5.0 by Coco3102 Mostly good
Attractive property, well-located. Our room was gorgeous and very boutique-looking, especially for the price level. We loved the live music in the bar. However, we did get a lot of noise from adjoining rooms and the hallway--rooms seem not to be very soundproof. Also, the hotel ran out of conditioner while we were there, which seemed an oddly basic thing to mess up. Nevertheless, we enjoyed our stay.
September 11, 2013
Rated 5.0 out of 5.0 by Justmarried2013 Honeymoon at the Indigo.
Wonderful hotel. The location was fantastic. Within walking distance from most everything. A excellent Chef in the Dining area.
September 6, 2013
Rated 5.0 out of 5.0 Perfect Company Meeting
We needed a meeting space & sleeping rooms for 50 people. We had very high expectations & are very particular in our needs/expected services but we did not have a large budget. Everyone at the hotel exceeded all of our expectations. The experience was perfect for each & every step – Planning coordinators made it a breeze PLUS followed through on every detail - Rooms were large, new & perfect -Meeting space was exactly what we needed & the food was deliciously fresh – Valet & front desk staff were delightful & courteous. In addition to the many meeting needs, they even went out of their way to partner me with 2 local contacts: One to find a restaurant for a breeze in planning a group dinner - the other one was a local shop that could provide “Welcome to TN” gift bags at a very convenient & affordable price.
I am officially spoiled & can not ever imagine planning a group event at any hotel easier & more perfect than this WITHOUT breaking the bank!
September 3, 2013
Rated 5.0 out of 5.0 by WKUfan Great Stay
The valet parking staff was great. The wait staff in the dining area was excellent. The room was very clean and updated.
I was staying in Nashville the watch a football game and the hotel is within walking distance of the stadium. The hotel is also centrally located to historic downtown.
September 3, 2013
Rated 3.0 out of 5.0 by gtGT Room comfort
The room air conditioning was quite frustrating. The vent blew directly towards the bed, was too loud when running and temp range was extremes- ie when room became uncomfortably warm
AC came on and ran till uncomfortably cool.
The shower door popped loudly when opening and did not seal properly letting substantial water spill on floor
September 2, 2013
Rated 3.0 out of 5.0 by Jlou20022 Comfortable Surroundings
My dog, sister, and I stayed for a night on our way from Houston Texas to Cleveland Ohio. While the hotel was nice, the overall experience didn't meet our expectations considering the price. I had inadvertently left my toothbrush at our previous nights hotel - so asked for one - and the staff couldn't locate one anywhere on the premises. The elevator was tricky - the doors took forever to close - we thought "this one must be broken". The valets can't park the car and simultaneously bring up the luggage. We didn't want to leave the luggage unattended so we hauled it on the cart. We didn't get a sense that any one person was in charge, although all were courteous enough.
September 1, 2013
Rated 5.0 out of 5.0 by Mel5261 Overnight at the Indigo
Really comfortable bed and nice room
Big shower very nice and courteous staff even down to housekeeping and valet!
August 31, 2013
Rated 2.0 out of 5.0 by Frew271 Lack of pride or training?
The location was great. Room decor is fabulous. Apart from one friendly service staff member (during breakfast service) there were "challenges". No one seemed to know about the parking, could get my name correct (from my license) when checking me in, dirt dishes (glasses - both empty and partially full and smelly) were left on the fourth floor lift area for multiple days and there was no knowledge about how to get around the city to tourist attractions.
By it's appearance (in the hotel) I thought I was on a winner. However the service was atrocious (bar one service provider).
August 30, 2013
Rated 5.0 out of 5.0 by bushbit Cool place
This place was super cool and clean. nothing bad to say about this hotel. i will be back again
August 28, 2013
Rated 5.0 out of 5.0 by ANW1929 Excellent everything.
I neglected to get a comment form during my stay but glad to offer my comments now. My group of 14 female relatives from 7 different states had a fantastic time during our 4 day stay. The location was ideal, walking distance to the Catholic church, bus terminal, Broadway, shopping & restaurants. The entertainment in the lounge, Writer's Round, was very enjoyable. I loved the unique open design of the lobby, etc., reflecting the local flavor of this area. The desk staff, especially "J," exceeded my expectations since I had many questions regarding our first visit to Nashville. He was very helpful and polite. My 2 daughters and I shared a spacious room , Only problem I encountered was no toilet paper in the women's restroom on 3 visits. I reported to desk staff and it was resolved immediately. Fortunately, there was a box of facial tissues handy. My room was listed under a different name than mine. Thank you.
August 26, 2013
Rated 5.0 out of 5.0 by CSRC Character and close to entertainment
The Hotel Indigo has character that you do not find in your typical hotel. It is a very relaxing property within blocks of the Nashville night life. Friendly and helpful staff. Will stay again if in Nashville.
August 24, 2013
Rated 2.0 out of 5.0 by Barb83 Beautiful room, great staff, issues with functionality
We were very pleased with everything about the Indigo except for the room functionality in the evenings. The air conditioner cycled on a wide temperature range so you went from being freezing cold to burning up all night. When it came on, it was a high power frigid blast causing you to hide under the covers. But invariably, it would get hot and stuffy, so you kick them off and bake for a while. Then the cycle repeats.
In addition, there was a slow metallic dripping sound emanating from the bathroom fan. Perhaps condensation from the a/c system dripping on the duct work. This also was maddening.
We had two adults and two teens. Everyone was exhausted because of these issues so it's not just a light sleeper. Hope you get it fixed, as everything else was great!
August 24, 2013
Rated 5.0 out of 5.0 by Rann Wonderful Stay
I loved the Indigo. The decor was appealing to me, the staff was as nice as could be (especially the valet guys), the one problem I had (banging coming from the ceiling bathroom vent) was promptly fixed by the hotel's maintenance gentleman. As a matter of fact he put extra effort into it, coming back twice and improvising a solution. I enjoyed that there was always live music in the dining area. The only two complaints I would make are that the room doesn't have a safe, which I always use, and that there is no mini fridge. Both of these are things I would normally expect to see in a hotel of this calber. However, my overall experience was very comfortable and pleasant, and I would definitely go back!
August 21, 2013
Rated 5.0 out of 5.0 great stay!
I was very impressed with this hotel - much better than average! it was beautiful, and very well styled. the room was a little smaller than some, but it is so pretty and stylish - that you won't care. all the staff was excellent, and so was the food. we had breakfast there, and actually ended up eating dinner there two nights and it was great too. so impressed with the nightly talent, and such a surprise that we would have that right in the hotel. very impressive place, and I would highly recommend!
August 18, 2013
Rated 5.0 out of 5.0 by JJMcQ Could ot have been better.
My wife and I stayed at this ideally located property for two nights and couldn't have been happier. Fresh decor and design, welcoming staff, quiet, clean and comfortable. Fantastic location to all the action on 2nd and Broadway. Great restaurants close by. Didn't have to take our car out of parking during our entire stay. A flat $25 (plus $1 for each addt'l passenger) cab ride to Grand Ole Opry - well worth it.
You won't be disappointed
August 16, 2013
Rated 1.0 out of 5.0 by Ashephil Not at all want I was expecting
I reluctantly agreed to stay at the Indigo Hotel in Nashville as there were some other properties that seemed to offer more amenities. The people I was travelling with wanted to stay there, and the experience was terrible. The Hotel staff was fine, but not what I am used to when staying in a boutique hotel. The room was a bit "rough", meaning it was showing wear and needed a refresher. I will say the bed was very comfortable and I spent a restful night. The biggest problem was that the hotel staff did not advise us that there was a big football game going on and the entire block that the hotel fronts was blocked off by police and the entire area around downtown was gridlocked. This almost ruined our stay. The experience at Indigo was the topper for a city that is in a desparate state. It is doubtful that I will ever return to Nashville and if I do, I will not stay at the Hotel Indigo.
August 14, 2013
Rated 3.0 out of 5.0 by NoExit Hotel was great! Service was not!
I was in charge of a corporate meeting for many people and we secured lodging at this hotel. The rooms were great. I lovedthe view from my room. I only had once complaint about my room. The small window in the room had a blind that would not open.
The service at the front desk was horrible. When we arrived there were 3 employees at the front desk and only 1 person was checking in guests and it took 30 minutes just to get checked in. When I did get to my room my key did not work I had to go all the way back sownstairs to get it resolved,
Lastly, the service in the bar and restaurant was terrible. There were long waits and almost no service. Th food was good, but everyone in our party asked me to never stay at this hotel again based on the service of the staff. It is a shame since the hotel was beautiful.
August 14, 2013
Rated 4.0 out of 5.0 by Kirk65 Returning Guest
This was our 3rd stay at Hotel Indigo, Nashville. We had a corner room
- one window shade was broken. Could not open.
- soft pillows are not offered. All the same.
- a/c system particularly noisy this time.
We love this hotel especially for its song-writers' event in the lobby. It is convenient to everything downtown.
August 5, 2013
Rated 5.0 out of 5.0 by michre313 Great location,wonderful staff
We felt very welcome,valets were helpful and fun.Ladies in housekeeping were great.Loved the pastries at the front desk.Room was very modern and loved the 2 showerheads in the spacious bathroom,with lots of storage.Music in lounge was very good.
August 4, 2013