Rated 4.2 out of 5 by 955
Rated 5.0 out of 5.0 by BrandonK Great place for downtown Nashville fun!
Booked two suites for a family trip, front staff was friendly and engaging, and very accommodating to our larger group. The shuttle was a great amenity, offering rides to and from the downtown area until late in the evening. Thanks for a great stay!
February 6, 2016
Rated 1.0 out of 5.0 by KAMTEI VERY DISAPPOINTED
the staff was very friendly but the room condition was not nearly up to standard. There was an enormous crack in the wall and no hot water in the bathroom. The staff was notified and seemed concerned but in no rush to fix this problem. It wasn't rectified until our last day of stay!! Very disappointed. Also, don't expect much out of the fitness facility.
February 5, 2016
Rated 2.0 out of 5.0 by Bitte1 Disappointing Stay
Overall, this hotel is old and it shows. Over-priced for the quality. Water was not hot for showers--luke-warm to cool one day when everyone else in the hotel is showering I guess. Never was HOT in 3 days we were there. Housekeeping did not make bed or resupply coffee/tea and cups one day. Frost desk did immediately respond with some discounts when we complained. Breakfast was ok...typical powdered eggs and cardboard turkey sausage. Cereal dispensers crush the cereal before you can get it to your bowl. Worst are the horrible cheap plastic utensils that are soooo flimsy. For the money we paid per night I will never stay there again. I will try the Hotel ****** instead. Very disappointed in Holiday Inn. I recommend Corporate spend 3 nights there and see what their thoughts are! I'd be interested to see their constructive criticisms.
February 4, 2016