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Rated 4.1 out of 5 by 404 reviewers.
Rated 5.0 out of 5.0 by Excellent breakfast! We used the hotel as a quick stop over before starting our vacation the next day. We were pleasantly surprised at this 'airport hotel'. Our kids loved the opportunity to jump in the pool after a long day of travelling and had a great nights sleep. The breakfast the next morning was awesome! So much to choose from, we were full for hours! August 1, 2015
Rated 4.0 out of 5.0 by Comfortable and Good Value This Holiday Inn Express looked a little more worn and was not quite as clean as the ones we are used to staying in, but the staff were excellent and we had a comfortable stay. July 31, 2015
Rated 4.0 out of 5.0 by A nice place with good customer service. I enjoyed my stay. The beds were comfortable, it was clean and I would stay there again. July 30, 2015
Rated 5.0 out of 5.0 by Accomodating staff My plane arrived early so I stopped in to see how long it would take before a room would be available. The young man at the desk put things in motion wherein a room would be available within the hour. That truly gave me extra needed rest. Everyone else at the hotel was kind and courteous. The location was close to the highway as well as the airport allowing me to catch a 5am flight without too much hassle. I am truly impressed with the Nashville Airport Holiday Inn Express. July 29, 2015
Rated 5.0 out of 5.0 by Great service Friendly, helpful staff. We enjoyed our stay. We would return to this property. . July 27, 2015
Rated 5.0 out of 5.0 by bathroom the only complaint I have is the bathroom could have been much cleaner. I had to wipe off the side of the bathtub because there was black hair on the side. also, the base boards/floor needed a good cleaning. July 26, 2015
Rated 3.0 out of 5.0 by Disappointing for a holiday inn Express Was convenient for the airport. Did not enjoy check in experience was not treated as a Platinum Elite member of IHG group. Breakfast was poor, some food not available and that is one of the reasons I usually stay at HIE for the quality of breakfast, before embarking on a long journey home to the UK. Room quiet, and well maintained, internet acceptable and bed comfortable July 23, 2015
Rated 5.0 out of 5.0 by shuttle serviced shuttle service 7/5/15 to airport was excellent. shuttle service from airport 7/12/15 was terrible. I called 3 times for the shuttle and when the Holiday Inn Express van came, we got in it. The driver did not ask us if we were going to the hotel airport. About 15 minutes later I noticed we were getting on I-65 south toward Brentwood. I asked driver if he was taking us to Holiday Inn Airport and he went into a tirade. He said "you just can't jump into any van, you have cost me another pickup of passengers waiting at the airport, you have caused me to drive 15 miles out of the way. I told him I was sorry but I didn't know he was not our driver. I told him we had called 3 times and thought he was the one. He delivered us to the Holiday Inn Express Airport and his remark was that everything was all right and it would all work out. We were scared when he started his tirade and were afraid he was going to drop us off on the highway. I am not pleased with the way we were treated. We arrived in Nashville at 3:10pm and didn't get to our car til 5pm. We have nnever had this problem staying at the hotel before. This driver was from another Holiday Inn Express clear across town but how were we to know that? July 17, 2015
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