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Rated 3.9 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by great stay We enjoyed our stay here immensely. Room was clean and comfortable. Hotel staff was friendly and helpful. Recommend staying here to anyone. May 27, 2013
Rated 1.0 out of 5.0 by Very Old and Uncomfortable Bed I stay at several Hotels, including Holiday Inn's and was very surprised and how old and uncomfortable the bed was in my 2nd floor room. I almost slept on the floor however the Carpeting was also very OLD, wrinkled and somewhat dirty. I do not usually have to fill these questionaire's out however in this case, Holiday Inn Corporate should investigate this Airport Hotel at the Nashville Airport. John. May 27, 2013
Rated 5.0 out of 5.0 by Superb Tennessee welcome We used this hotel as an overnight stopover after arriving in Tennessee and prior to picking up our hire car. The transfer bus arrived within 5 minutes of our call, and the driver was courteous and friendly, giving us a big Tennessee welcome as it was our first time into the state. Decent clean room, all facilities covered and a quiet place ensuring a good nights sleep. Open bright breakfast area, enough space to sit and eat. Dropoff back to the airport took 10 minutes in total - great location. A great start to a super Tennessee vacation experience. May 21, 2013
Rated 3.0 out of 5.0 by large room, but kids running in hallways Apparently we were staying a weekend when there was a soccer team staying there & the kids were running up & down the hallways & bouncing soccer balls right outside our room.They did quite down by the time we went to bed, so we did not have to call the front desk. We did not get the wake-up call we left, which could have been a real problem since we were staying there on business. Front desk staff was very friendly @ check-in & did allow us to check in a little early, which was very convenient for us! May 21, 2013
Rated 5.0 out of 5.0 by Overall experience Staff, location, amenities, outstanding atmosphere for continetnal breakfast May 8, 2013
Rated 4.0 out of 5.0 by Save/make money Upon entering my room the thermostat was set at 60 with the fan on high. One might consider having the staff set all temperatures at 72 and put the fan on auto. this would allow the guest to arrive in comfort, adjust to their own liking and the hotel to save/make money. May 5, 2013
Rated 4.0 out of 5.0 by Nice weekend stay I was in town for a 1/.2 marathon and it rained the entire weekend. The staff was very helpful and accomodating. May 4, 2013
Rated 4.0 out of 5.0 by Good Stay Hotel is in a good location. Off Highway but close to everything. Had a nice clean room . I will stay there again. May 2, 2013
Rated 3.0 out of 5.0 weekend stay I found this hotel to be very average. the room was average with a large amount of hallway noise. door fit and closed poorly meaning that each time you left the room it had to be physically pulled to latch. The iron in the room was not working, when I tried to use it water poured all over my shirt and I was forced to go to my work with wrinkles. overall the cleanliness and staff were adequate. no shining stars but no other items that were completely unacceptable. Location was good, only 20 minutes to downtown but next time I will try a different hotel in the area. there are several to choose from. April 29, 2013
Rated 4.0 out of 5.0 by Lovely Hotel A friend and I went to Nashville for a 3 day weekend and had a wonderful time. The hotel is 15 minutes from anywhere. Our room was very nice, the breakfast had everything you could imagine, the staff was very nice...just a lovely experience. April 26, 2013
Rated 5.0 out of 5.0 by Great Stay My stay at your hotel was wonderful. I was part of a conference that was meeting elsewhere but all of us were staying at the hotel. Everyone was extremely polite and courteous - especially the front desk. Very happy with our visit. April 25, 2013
Rated 5.0 out of 5.0 by Close to Airport This is a great choice for someone wanting a nice room that is a short hop to BNA. April 24, 2013
Rated 4.0 out of 5.0 by Friendly staff Was welcomed as Priority Club member. Friendly attitude at front desk. April 21, 2013
Rated 5.0 out of 5.0 by Great Experience. Parents stayed on Thursday under my name and were greated as a priority members. We then stayed again Sat night 2 rooms. And were not. It was extremely business but other than that we had a great experience. April 17, 2013
Rated 5.0 out of 5.0 by Great stay Clean and comfortable, great breakfast, easy to get to and located near everything we wanted to see. A great stay. April 8, 2013
Rated 4.0 out of 5.0 by Nice people. It was a nice room. The bed was way too soft for me but it's a hotel. Always clean and very nice staff. I'd stay again. March 28, 2013
Rated 3.0 out of 5.0 by Has Great Potential The location is good, the bed was comfortable, and the staff was friendly. However when I checked in I was not acknowledged as a priority club member, my special requests for a refrigerator and microwave were not in my room. I stayed 3 nights and each time I returned to my room my key would not work - I even had two keys made just in case and both would not work each time. When I returned to the lobby to have them reset - there did not seem to be a lot of concern at the front desk about the problem. I did complain that this was a continuing problem and was met with how much longer are you staying. Overall I like the hotel but I would find it difficult to recommend it to my co-workers due to these issues. March 27, 2013
Rated 5.0 out of 5.0 by very convenient for airport travel Someone told me that this was the way to fly..they were right! Park and fly! I wasn't concerned about my vehicle and had a wonderful and relaxing evening before my flight. I recommend to anyone who would like to park and fly. March 26, 2013
Rated 1.0 out of 5.0 by Cross Country Trip Stayed here while driving cross county with the family and the dog. The hotel is near the airport and looks like no one has ever stayed past 4 hours. The hotel was noisy and the room was filthy. The stay was memorable but for all the wrong reasons. March 25, 2013
Rated 3.0 out of 5.0 by Nothing to Recommend A subpar hotel with disengaged help. The hotel is busy (and therefore noisy), but I especially didn't appreciate the loud talking (cell phone conversation?) of the person who slipped the bill under my door in the wee hours of the morning. March 21, 2013
Rated 3.0 out of 5.0 by AVERAGE ROOMS NEED UPDATING - just an average stay. Desk girls were nice enough. But we stayed elsewhere on our way back through Nashville. March 20, 2013
Rated 2.0 out of 5.0 by Great location but needs improvements to reach IHG standards Very clean and unusually quiet, which is impressive given its proximity to interstate and airport traffic. Check-in was slower than traditional experience. Requested Priority # be applied to the reservation before check-in process began. Clerk stated we can do that but then neglected to do so, then became frustrated when it had to be added after the fact, stating, “I have to start over to do that”. Keys only coded for first night’s stay when during check-in the length of stay was confirmed to be greater than one night. Hot water was not available one morning. Room lacked microwave and refrigerator. Internet was subpar by Holiday Inn standards. Housekeeping and Breakfast Attendant staff was very pleasant and efficient. March 12, 2013
Rated 5.0 out of 5.0 by As expected Moved to this location after being disappointed at the Spence HI Express a few miles away. This newer property is what I have grown to expect from HI Express chain. Very spacious lobby/lounge area. Clean and comfortable property and rooms. Staff was very friendly. Great location. March 9, 2013
Rated 3.0 out of 5.0 by average stay average accommodations. Noisy hotel, however LOVE the option to leave my car, shuttle to and from the airport. March 6, 2013
Rated 5.0 out of 5.0 by Staff The front desk staff here is GREAT! Very attentive and accommodating. March 3, 2013
Rated 5.0 out of 5.0 by Excellent rates A++++ service A++++ comfort A++++ breakfast We will always stay at this Holiday Inn Express when in Nashville. February 17, 2013
Rated 1.0 out of 5.0 by MY STAY AT THE HOLIDAY INN NASHVILLE AIRPORT i have stayed at many Holiday Inn's and this was the worst one i have ever stayed at. i got ready to take a shower the next morning and found no shower curtain when i call the front desk they said they would try to find one, which they did not. When i was checking out i explain to desk clerk that i was not happy about not having a shower curtain she did not seem concerned about my complaints she just wanted to get with the rest of the staff at the breakfast bar. February 12, 2013
Rated 3.0 out of 5.0 by Internet Adds Misleading Over all a good experiance. Was in town for a full 2 weeks and was looking for a room with Refrigerator and Microwave. Neither was in room on check in. Microwave was down the hall. It took 4 days and 4 differant staff members to finally get a fridge. All staff members were helpfull and facilites were clean. February 1, 2013
Rated 5.0 out of 5.0 by Very pleasant stay. The accomodations and staff were very nice. Everyone was friendly and helpful. Room was clean and comfortable. Would stay there again. January 30, 2013
Rated 3.0 out of 5.0 by Problem with room keys (again) This is the second time I have stayed at this hotel prior to taking an early morning flight out of the Nashville Airport. The Hotel transportation service to the airport is excellent and always ready to go, even at 4 AM. However, every time I use this hotel the room keys do not work. I have had to go back to the hotel desk 2 or 3 times to get my room key fixed. While the hotel staff is very friendly, I am becoming very frustrated with the problem. January 28, 2013
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