Rated 5.0 out of 5.0 by Tagee1 The overall stay
The appearance of the room was good. The bed was comfortable. Although, we were close to the elevator, there was no noise in the hallway. The customer service was good.
May 17, 2013
Rated 5.0 out of 5.0 by d02373 nice
first time I'd used my free nights - it was nice - I would stay here again
May 17, 2013
Rated 3.0 out of 5.0 by Zman55 Parking Spaces Terrible
Got two rooms on my points. 1st room wasn't ready until after 3PM and the second room was after 4PM. No acknowlege being Platinum member. Had to have a mattress replaced in one of the rooms after a bad night. Parking spaces are tight unless you have a compact car. We were on motorcycles and even though they had a place under Awning and off the entrance, was told it was a fire hazard and had to move them into the rain. I have had other Holiday Inns let us park under entrance way off to the side but not here. Not biker friendly. Breakfast was excellent and most of the staff was too. Travel a lot and this was not one of my best experiences overall disappointed.
May 13, 2013
Rated 5.0 out of 5.0 by tyler08 great service all around
I would like to thank Sadaricus for the help with our stay. He was very helpful and friendly
May 13, 2013
Rated 5.0 out of 5.0 by DianaDPh Very good breakfast and staff was super nice.
The room was very clean and accommodating. The beds were very comfortable. The housekeeping kept our room clean and stocked everyday. We had several heavy medical boxes delivered to the hotel. The desk clerk helped us to get them safely to our room. The breakfast had a very good selection of food. Something there for every one. I would highly recommend the cinnamon rolls that were warm and fresh every morning. The breakfast staff were very helpful. The hours for the breakfast were very accommodating. If there was a down side, I would have to say that the room was too small for having 2 queen size beds in it. It was difficult manipulating around an open suitcase , the desk, window, air conditioner, and etc. But this was something we could work with. The hotel was located such as that we could maneuver the town easily. We really liked Nashville and will use this hotel again on our return visit.
April 28, 2013
Rated 4.0 out of 5.0 by Dtex Hotel Great / Parking Terrible
Room was great. Bed was very comfortable. Loved the lotion. Only downside to this stay was the parking. Marked spaces are way too small for today's vehicles. We opted to park farther away in order to have an end space rather than having to literally squeeze into our vehicle. Was not recognized as a Priority Club member.
April 28, 2013
Rated 5.0 out of 5.0 by Dragon01156 Exceptional Staff
I arrived in Nashville on business and got settled into my hotel room when I moved the chair under the desk to do some work on my laptop. A wheel broke so I went to the front desk to alert them as to what happened and within 5 minutes of getting back to my room, maintenance arrived and replaced the wheel to my chair, allowing me to get back to my work. Exceptional people! this hotel was clean and very much updated and I would highly recommend this hotel. I will stay here again when my travels take me back to Nashville.
April 13, 2013
Rated 5.0 out of 5.0 by APTAVisitor Room and service
Excellent staff. Friendly. Clean. Helpful. The breakfast service was clean, fresh, fully stocked. Food was delicious.
March 23, 2013