Rated 4.3 out of 5 by 271
Rated 5.0 out of 5.0 by Glo Jean bed
our bed was broken on one side. ( the mattress was crunched down), but not enough to warrant a complaint. everything else was great.
May 20, 2015
Rated 5.0 out of 5.0 by DCRNLNC Staff assistance
All staff encountered we extremely helpful and friendly
May 20, 2015
Rated 3.0 out of 5.0 by RWC56 Breakfast and Bed
Breakfast options were poor. Mattress was very poor and pillows were flat.
May 17, 2015
Rated 5.0 out of 5.0 by Ogrose The Pillows, the Shower, the breakfast, the bed oh MY!
This hotel surpassed my expectations. I have stayed at many hotels this year for business and my key requirement is the ability to relax after long days of meetings and Holiday Inn Express surpassed my expectations. The check-in process was smooth and the front desk staff were so welcoming and inviting. The decor of the hotel lobby was sooo beautiful. Rooms were clean and smelled great. The shower water pressure was OHHHHHH SOOO GOOOD. The Pillows and the bed were so comfortable. The breakfast buffet had a variety of healthy choices from oatmeal to fruits which I like. I was event in aww of the little pancake making machine that made my pancakes perfectly. Overall my stay was great. I had to ship a package back to my home and the front desk staff took cake of this for me with the UPS pick-up. I received my packages in 2 days. I can go on and on about my stay here because because it was that AWESOME and this is what Customer Service should look like. The free parking, the internet, breakfast, clean rooms and sheets and comfy beds made my stay very relaxing. Now I will be staying at other holiday Inn express in other cities. Keep up the great work.
May 11, 2015
Rated 5.0 out of 5.0 by Jimmy327 Nice Stray
10 out of ten nice hotel it waqs in a nice area west of Nashville TN off of I40 2 blocks
May 11, 2015
Rated 5.0 out of 5.0 by barney50 Good night rest
Quick check-in and a good night of rest in a clean room
May 9, 2015
Rated 5.0 out of 5.0 by BroCra64 Clean rooms, great service
I have stayed at this HIE several times over the past 3 years. First place that I try to book when needing to stay in Nashville. The stars of this HIE hands down is the staff! Very friendly. Super clean rooms.
May 8, 2015
Rated 5.0 out of 5.0 by dddell Courteous staff, not so comfortable bed
the front desk staff was very courteous and efficient, however the bed was too hard and too high up to get onto without a struggle for shorter people. Even the pillows marked FIRM were not firm. the vent fan in the bathroom was too loud, and the light in to bathroom could not be turned on without the fan coming on also - too noisy.
May 6, 2015