Rated 4.3 out of 5 by 351
Rated 3.0 out of 5.0 by Charles51 disappointed
Made reservation with IHG, while traveling. The request and confirming email indicated 2 queen beds. Upon arrival, after registering and with no conversation or indication of a change, we entered a room with 1 queen bed. Asked the front desk attendant, but was told it was the last room available.
Any communication between reservation system and motel or between motel and customer?
November 23, 2015
Rated 5.0 out of 5.0 by Barb1211Mom Nice hotel, friendly staff
Very friendly staff, nice clean hotel. AC unit was replaced the same day when we notified the front desk it wasn't working well. Housekeeping staff found our credit card accidentally left in the room upon check out and promptly returned it to us. Walls are a little thin, making the room a little noisy.
November 23, 2015
Rated 5.0 out of 5.0 by Rileyboy61 Great choice
We stayed here on our way to a business convention and this was an amazing choice!! We would definitely stay here again. The staff was extremely accommodating and the water was a nice touch.
November 19, 2015
Rated 5.0 out of 5.0 by Meese Front Desk Staff are EXCELLENT!
The staff went out of their way to make us feel at home!
November 18, 2015
Rated 5.0 out of 5.0 by Sis66 Better Than Expected
Was concerned about location, but everything was fine.
Was happy to have bacon on breakfast buffet!!!
Only concern was bathroom was too small.
November 16, 2015
Rated 4.0 out of 5.0 by to tall 10 great service bad bed
everything here is good except the the bed.
bed is like all holiday inn express hard as a rock
not good for old people with a bad back.
November 13, 2015
Rated 5.0 out of 5.0 by KarenAnn555 Comfortable and clean
I had initially hoped to get a downtown hotel, but there were none available at a price I could afford. I chose Holiday Inn Express because it has always been consistently comfortable. As it turned out, we were very happy with our lodging. Nashville is not as big a city as I had thought, so we could gt everywhere we wanted to go easily from the hotel. My daughter and i were extremely comfortable. It was clean as could be. Beds were comfortable. We heard no loud noise at night. The TV worked fine. The only small disappointment was the wireless internet, which was extremely slow and seemed to wink out every once in a while.
November 9, 2015
Rated 5.0 out of 5.0 by Copmom9 SO CLEAN!
Amazing hotel at a great price. Not in the best neighborhood, but close to hospital.
November 7, 2015