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Rated 4.1 out of 5 by 32 reviewers.
Rated 4.0 out of 5.0 by Comfortable and close to Vanderbilt Hospital. Beds were comfortable and service good. A bit overpriced. May 21, 2013
Rated 5.0 out of 5.0 by Better than I expected The stay at this Holiday Inn Express was done because most of the in-town hotels were full. I was nervous about the stay, but I have to say that the experience was better than I expected. While the bathroom was a little cramped, for one person, it was just fine. Beds were very comfortable- not too hard and not too soft. As with any hotel, I had to play with the AC in order to get it comfortable for me. My only complaint would be that it was hard to get the curtains to stay closed so that the exterior lighting did not shine in- a typical problem at any hotel, and one that, next time I stay anywhere, I'll bring a clip! Breakfast was a little on the carb-y side, but it was fine. Staff was very pleasant, and the hotel is well kept. May 21, 2013
Rated 5.0 out of 5.0 by Great room! Great staff! My trip to Nashville was better because I didn't have to worry about our accommodations, thanks again Holiday Inn Express! May 20, 2013
Rated 2.0 out of 5.0 by Not as good as I had hoped for 1. Thankful to find a "no smoking" place to stay. 2 .Parking places too narrow. 3. Lobby appeared clean. 4. When we got off the elevator on our floor, we almost turned around and left because there was so much dust/dirt along the baseboards of the hallway. 5. Our room was clean and comfortable. 6. Staff not very friendly - although we smiled & greeted all employees with whom we came in contact. When we were checking out I asked for a receipt of our stay and the lady at the desk appeared to be bothered by our request, asking if there hadn't been one left under our door - which there had not. She than continued to look very "put out" to have to print out a receipt for us. May 19, 2013
Rated 4.0 out of 5.0 the internet is not working I was placed into a room at the end of hallway, I was using ipad and had time getting online unless I open the door and on doorstep. When I asked to be different location, the front desk told me there is no room available. other than internet problem, I don't have any other issues. May 19, 2013
Rated 5.0 out of 5.0 by The overall stay The appearance of the room was good. The bed was comfortable. Although, we were close to the elevator, there was no noise in the hallway. The customer service was good. May 17, 2013
Rated 5.0 out of 5.0 by nice first time I'd used my free nights - it was nice - I would stay here again May 17, 2013
Rated 3.0 out of 5.0 by Parking Spaces Terrible Got two rooms on my points. 1st room wasn't ready until after 3PM and the second room was after 4PM. No acknowlege being Platinum member. Had to have a mattress replaced in one of the rooms after a bad night. Parking spaces are tight unless you have a compact car. We were on motorcycles and even though they had a place under Awning and off the entrance, was told it was a fire hazard and had to move them into the rain. I have had other Holiday Inns let us park under entrance way off to the side but not here. Not biker friendly. Breakfast was excellent and most of the staff was too. Travel a lot and this was not one of my best experiences overall disappointed. May 13, 2013
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