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Rated 4.2 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Great stay 5 days of heaven when I stayed there, great employees, clean rooms, great value. Highly recommend! June 23, 2014
Rated 2.0 out of 5.0 by Poor Value for the Price Rooms are loud from both outside and inside noise. Walls are thin and you hear every word from the room next door and the air conditioner is loud and outdated. Not much value for the money with the wall paper peeling in the bathroom along with very little in terms of amenities. The good however is the breakfast bar which was nice considering this is a holiday inn express and the coffee was nice and hot. June 23, 2014
Rated 4.0 out of 5.0 by Clean hotel - Great value This hotel is in a very convenient location to everything i Nashville whether you are going downtown, Vanderbilt, or the Nashville Gun Club. Very clean hotel with a friendly staff. June 23, 2014
Rated 4.0 out of 5.0 by Convenient to the Nashville Gun Club We are glad they updated the hotel (beds/linens/carpet). The front desk was very accomodating to our late check out. The breakfast ladies provided good selection, but at 10:00 sharp the food was put away...not a minute later. Overall good experience. June 22, 2014
Rated 5.0 out of 5.0 by Best access to Nashville touring Easy off/on interstate access. A spacious and thoroughly clean room. My complimentary breakfast included bacon! We enjoyed seeing the sights of downtown Nashville just minutes from the motel, making it easy to return to the room at any time to rest and refresh. Every motel employee we addressed could speak and also understand English- a big plus when visiting Nashville for the first time. June 22, 2014
Rated 5.0 out of 5.0 by Great staff, comfortble room and great breakfast! I have been using I-40/Whitebridge Rd. for about 3 years now. I have NEVER had a bad room, bad service or bad breakfast! The staff have ALWAYS been friendly and responsive! Always acknowledged my Rewards status. It is a comfortable, conveniently located hotel that can't be beat for the price! Keep up the good work! Thank you. June 19, 2014
Rated 5.0 out of 5.0 by Excellent stay Lobby was very modern and clean with up to date decor. Front desk service was excellent. Very friendly, able to provide local information. Room was very nice. Would definately stay at this hotel again. June 19, 2014
Rated 5.0 out of 5.0 by Great hotel to stay! Loved staying here! the staff was amazing and so friendly and helpful! Thanks for a wonderful vacation! June 19, 2014
Rated 5.0 out of 5.0 by CMA FEST 2014 Other then a front pool location which was weird I have no complaints. This was a great hotel. June 18, 2014
Rated 5.0 out of 5.0 by Extremely clean bathroom and great staff. My husband, daughter and I stayed in this hotel overnight, the room and bathroom were extremely clean. The check-in employee was super caring and helpful. Great overall experience! June 17, 2014
Rated 5.0 out of 5.0 by Great accomodations and will defintely stay here again. Very convenient to the downtown Nashville area. We attended the CMA Fest and the hotel was a great place to stay. June 15, 2014
Rated 4.0 out of 5.0 by Average Hotel /fair service This was a updated holiday inn made into a express. It Was basically outdated with smaller rooms , Difficult to get around in room. If updated it could of been done better. June 14, 2014
Rated 3.0 out of 5.0 by Old hotel This hotel is a very old hotel that has been redone. It is like putting a wedding dress on a mule . They are charging like it is in very upscale neighborhood. June 13, 2014
Rated 5.0 out of 5.0 by Excellent Standby Very dependable with extremely helpful and friendly staff. It's not the best hotel in the city, but it offers rock-solid service and a decent night's stay. Don't pick it for a honeymoon, but you won't be sorry you stayed here. June 11, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Everything about this hotel was great! The staff was courteous. The room was extremely clean and comfortable. June 10, 2014
Rated 5.0 out of 5.0 by Wow great place Wow great place great staff clean rooms nice manager he came and. Talk with guest each and every morning ,we will stay here again thanks June 9, 2014
Rated 4.0 out of 5.0 by Great service Overall a great experience, just would have liked a bit more selection in breakfast, particularly more fruit. June 8, 2014
Rated 5.0 out of 5.0 by Nice accomidations We were very pleased with all aspects. The room was neat and clean. The staff was very attentive to our needs. It was quiet. June 4, 2014
Rated 5.0 out of 5.0 by Clean and comfy Very clean and nice place to stay. Good location. Would stay there again when in the area. June 4, 2014
Rated 5.0 out of 5.0 by Nice place and staff you will love the staff and this hotel we will stay again the next time we are in nashville June 3, 2014
Rated 5.0 out of 5.0 by Excellent and Friendly The personnel was friendly and helpful to recommend food establishments to dine at. Room was clean and smelled fresh. Check-in and check-out was fast. May 30, 2014
Rated 5.0 out of 5.0 by Great service Left our camera in the room after checking out and called hotel soon afterward. Hotel staff went to room, found it and called me back. Very nice staff. Nice place to stay, very convenient to restaurants and nice area. May 24, 2014
Rated 5.0 out of 5.0 by Great place to stay if visting Cheekwood Art & Gardens Location convenient to Cheekwood Garden and northern terminus of the Natchez Trace Parkway. Great municipal park, Percy Warner Park, right next to Cheekwood; road/mtn bike and walking trails abound. Belle-Meade Plantation also close-by. Clean room, great staff. April 27, 2014
Rated 3.0 out of 5.0 by Needs work.... Rooms seems to be newly renovated, however, the building seems to be built in a modular/pre fab style resulting in a thin structure that shakes the room and its contents when you walk as well as allows noise from outside the room to travel easier into the room. The bed is just not comfortable. It's lumpy and shaky. Not study, firm or supportive. Staff were wonderful. Room size is not great with everything stuffed in there (think cruise ship). Great location, just 10 minutes outside of Nashville proper. Tons of stuff right outside the property (walking distance). April 22, 2014
Rated 5.0 out of 5.0 by Great Stay My stay at this hotel was great! I have been staying here with the military for years and this stay fell nothing short of any others. The breakfast was exceptionally good and the staff was friendly everytime I came in contact wih them. Of course, I will be be back! April 21, 2014
Rated 5.0 out of 5.0 by Beyond 3xcellent service Staff were very friendly and hellful, room was awesome, highly recommend April 9, 2014
Rated 5.0 out of 5.0 by Great Stay This was by far one of the best stays that I have had.The bed was nice,staff great and very accomdating.I will definitely be back. April 7, 2014
Rated 1.0 out of 5.0 by Poor service and cleanliness When we checked into our room, it was apparent that the sheets on both double beds had not been changed. The beds were neatly made, but there was hair on the pillows and sheets. We left for a family event and asked the front desk that the sheets be changed before we came back that night. They were friendly and said they would fix the problem. When we came back six hours later, the sheets had not been changed. We again asked the front desk for new sheets. About 45 minutes later (after a few calls down to the front desk), a maintenance person brought the sheets and I made the beds myself. When we paid our bill, we did get them to discount our rate, but it was a very irritating and disgusting experience. We will not stay at this hotel again or recommend it to family and friends. April 4, 2014
Rated 3.0 out of 5.0 by Great Service Clerks, Tataurus and Sedarius were really wonderul during check-in and check-out. The room was comfortable but a little small. I actually requested a suite but received a regular queen room. We asked for a cot and was told because the rooms were so small that it was a fire hazard. So for a family of five which consists of two teenagers and a preteen, that was a really tight space. However we were pleased with the overall hotel stay (except for the suite issue). I would recommend this hotel for future travels. It's close to the mall and area locations but it's away from a lot of the hustle and bustle of Nashville. We needed extra towels and housekeeping were very helpful. There was a variety of breakfast foods to accommodate us so that was also a plus. Parking spaces are very tight and cramped especially for SUV's. April 3, 2014
Rated 3.0 out of 5.0 by Ok. Just ok Front desk agent during check in was excellent. Very cheerful and attentive for post midnight. I chose hotel as it was closest to my meeting for next day. Room was a little cramped. No fridge in room. Showers water never got to hot. Very warm at best. I did not feel the value for price paid was there compared to other properties. March 30, 2014
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