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Rated 4.2 out of 5 by 155 reviewers.
Rated 1.0 out of 5.0 by BEDS ARE TOO SMALL no way a queen size Everything about the hotel was fine except the bed. My wife and I travel a lot together. We find sometimes that a queen bed is NOT a queen bed size. This is one of those times. We are both larger people, both over 6' tall. We could not both lay flat in this tiny bed. Neither of us slept. It was terrible. Other than being truly a full size bed, it was a very comfortable bed. Actually, I really liked the bed. Too bad they lied about the size and I never got any rest. Thought about kicking the kids out of the other bed, but good sense prevailed. Also, when we arrived, the entire staff and housekeeping was sitting in the lobby watching TV. I felt like I was interrupting them. Pool was not clean. August 13, 2014
Rated 5.0 out of 5.0 by Great Service The room was nice and clean. Loved the décor in the hotel great room and eating area. Breakfast choices were good. The best thing about the hotel was the courteous staff. They were superb!! August 12, 2014
Rated 3.0 out of 5.0 by It's just ok... Front desk staff was welcoming and helpful, everything was very clean and I really enjoyed the room decor. Other than that it was below average for a Holiday Inn Express. The walls are thin, we were awakened every morning by the vacuum cleaner in the rooms next to us. The parking spaces are made for compact cars. If the lot is full and you drive a large SUV or full size truck good luck getting out of your vehicle if you have more than a 30in waist. Drive anything larger than a F-150 and you'll have to take 2 spaces or park next door at Shoney's. August 12, 2014
Rated 5.0 out of 5.0 by overnight stay stayed overnight, great hotel. Rooms were clean and very modern with updated current amenities. Beds and furniture were among the best and the overall quality of the hotel was great. August 12, 2014
Rated 5.0 out of 5.0 by excellant room everything was comfortable and the staff was courteous August 11, 2014
Rated 5.0 out of 5.0 by Relaxing and Refreshing I chose this hotel as a pit stop to St.Louis. We were very tired when we arrived but, the desk agent was very welcoming and quick to serve us. She was pleasant and had a great personality. I was able to enjoy the pool and breakfast. I will most definitely return. August 11, 2014
Rated 5.0 out of 5.0 by Great Experience from Start to finish This was a great hotel from beginning to end. Prior to arriving to this hotel, I read some mixed reviews but when I arrived they exceeded all of my expecations. I travel to a lot of hotels and this was much better than most. The desk staff always greeted me when coming and going and the cleaning staff did great with my room. I will be back August 11, 2014
Rated 5.0 out of 5.0 by Very Comfortable We arrived later in the evening and did not have the opportunity to try the breakfast but our stay was very comfortable. August 11, 2014
Rated 5.0 out of 5.0 by very comfortable facility good area, good service, good area, would recommend highly August 10, 2014
Rated 5.0 out of 5.0 by super staff and Great Breakfast The staff is to be commended. Very courteous, accommodating, and friendly. The hotel is very clean, beds are a joy to sleep in, and the rooms are very quiet . The breakfast is terrific. Great selection in everything. We look forward to our next stay here! August 10, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, My family has been staying this hotel for the past several years. We use and recommend it because it is close to the hospitals and medical facilities -- many friends and family members have been patients at the Nashville medical facilities. We also recommend this hotel for the proximity to quality shopping centers. Overall, the hotel is excellent. Safe, clean, comfortable, and convenient. Friendly and helpful staff. We will stay there again. August 8, 2014
Rated 5.0 out of 5.0 by Friendly Service Oriented Staff The staff were the most friendly and service oriented I have ever met at any hotel. Cleanliness throughout the facility and in my room was maintained for the whole week of my stay. August 5, 2014
Rated 2.0 out of 5.0 by promptness of needs called and reported fallen light fixture..took awhile for someone to show up then he left after he saw what happened.the light bulbs popped and the lights went out..had to ask for another room..no offer was made July 30, 2014
Rated 5.0 out of 5.0 by Plenty of room and great breakfast service Our stay was great, the room was very comfortable and had plenty of room for us. It was very close to downtown and the breakfast was great! July 22, 2014
Rated 5.0 out of 5.0 by BASEBALL TEAM TRIP We used the laundry facilities that had just been repaired that day. The dryer was not producing much heat and after two cycles, uniforms were still damp. We were offered to use the big dryer to take care of the uniforms. Not only was it offered but an employee took them in and brought them to me in the lobby area freshly dried. Very nice. July 18, 2014
Rated 5.0 out of 5.0 by comfy clean beds, great hotel Have stayed here 3x and have a good experience every time...would recommend this hotel anytime July 15, 2014
Rated 2.0 out of 5.0 by Nice hotel, rude, unfriendly front desk staff I stayed at the hotel while I was in town to be with my father who was a patient at St Thomas hospital. When I arrived at the hotel after a long day the girl at the front desk insisted that she could not offer me the medical rate that I was quoted on the phone. She was rude and uncaring. It was a hassle that I did not need at that time. July 14, 2014
Rated 4.0 out of 5.0 by Nice location to stay in the Nashville Area Room was nicely decorated and comfortable. WiFi service worked well and was reliable. The soundproofing between the rooms was not the best and noise from adjoining rooms can be an issue. July 14, 2014
Rated 5.0 out of 5.0 by Comfortable stay and easy access to downtown Staff were helpful; lots of choices for breakfast; very comfortable beds and pillows. Terrific shower! Had no problems navigating to Grand Ole Opry or downtown or back on interstate to head home to Kentucky. Prices much better than staying downtown PLUS DID NOT have to pay for parking (as most hotels downtown Nashville charge $20-25 a night!) Would definitely recommend. July 14, 2014
Rated 5.0 out of 5.0 by Awesome The only thing I would have to complain about was when checking into my room, there was only 1 towel in the room. When I checked in it was myself and my Daughter and two grandchildren Not having the amount of towels needed the night we checked in made it hard on everyone. July 3, 2014
Rated 5.0 out of 5.0 by Vanderbilt University Post-Op stay This hotel was very clean and the staff was very friendly. The snack area was well stocked and not expensive, The fitness room was good I just wish it had more equipment. Overall a great hotel and location July 2, 2014
Rated 3.0 out of 5.0 by Parking and Air conditioner Sorry but your parking spaces are way to small for our vehicles. My Suburban just doesn't fit in the width of your spaces. Our room was very humid which made the room somewhat uncomfortable (room 101) We did not think about it till later but maybe it was froze up. July 1, 2014
Rated 5.0 out of 5.0 by Final billing When I received my receipt for my lodging it was a certain amount, however, when I reached home after my visit and checked my American Express, it was higher then my receipt. This was on Sunday, so I waited until Monday afternoon and rechecked American Express and found that a correction had been made. I did not have to call the hotel for an explanation in the differences. July 1, 2014
Rated 5.0 out of 5.0 by Country music anyone Nice place pool outdoors lobby. The usual breakfast free internet PL update the corridors and decor Orange and red are quite passe and depressing June 29, 2014
Rated 5.0 out of 5.0 by convenient location great friendly staff Family/friends stayed for wedding. Worked out great . Had a wonderful time. Pleasant being at hotel swimming and visiting with family. Comfortable. Had kids ....worked well. All staff very helpful and friendly. Shopping and restaurants few miles.Thanks for everything! June 26, 2014
Rated 4.0 out of 5.0 by decent hotel, a bit expensive Stayed here for TN State Trap Competition. Close to the gun club. All in all a good stay. Breakfast was late getting started. Once started it was good. June 25, 2014
Rated 2.0 out of 5.0 by Had a few problems Carpet was wet from a cleaning due to smokers being in the room, girl at the desk said it was discussed with me and I said it was fine, which was a total lie! Room smelled strong of chemicals, and they didn't have another room available until the next day! Then we moved and on the third night toilet wasn't flushing, had to call, and they sent the security up with a plunger, I plunged the toilet and brought the plunger back to the front desk. They did give me a small amount off my bill, but not very happy with the issues. Needs to be updated! June 24, 2014
Rated 5.0 out of 5.0 by Great stay 5 days of heaven when I stayed there, great employees, clean rooms, great value. Highly recommend! June 23, 2014
Rated 2.0 out of 5.0 by Poor Value for the Price Rooms are loud from both outside and inside noise. Walls are thin and you hear every word from the room next door and the air conditioner is loud and outdated. Not much value for the money with the wall paper peeling in the bathroom along with very little in terms of amenities. The good however is the breakfast bar which was nice considering this is a holiday inn express and the coffee was nice and hot. June 23, 2014
Rated 4.0 out of 5.0 by Clean hotel - Great value This hotel is in a very convenient location to everything i Nashville whether you are going downtown, Vanderbilt, or the Nashville Gun Club. Very clean hotel with a friendly staff. June 23, 2014
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