Rated 4.4 out of 5 by 430
Rated 5.0 out of 5.0 by mfteach2000 Good place to run to...
After having to leave a hotel because of extreme issues, this was a great place to end up. The breakfast alone was awesome. The room was clean, which was a big plus, and we were able to enjoy our two days in Nashville. It's very close to a grocery store, and other food places, which helped with meals. Everyone was very nice and helpful.
June 28, 2016
Rated 1.0 out of 5.0 by thatha-1 Very rude desk staff
i tried to extend my stay by 3 days. Jennifer at the desk told me that the hotel was sold out (exact words she used) and she could not extend it. However, I was able to book a room on line and asked her to extend my stay in the same room. She insisted on my checking out and checking back in the next evening. Only upon a manager's intervention, she agreed to let me continue to stay in my room, even thought I had provided my new confirmation number. Once her manager let me stay in the same room, Jennifer said, : Now I will kick someone out of his room to accommodate you. You should be happy".
Why do staff say the hotel is oversold when we can book on line at holidayinn.com? Why are they so rude?
I do not wish to stay in this Holiday Inn again.
June 27, 2016
Rated 5.0 out of 5.0 by tam26 great choice
Very clean and friendly staff.
Convenient location with a great choices for breakfast.
June 23, 2016