Rated 4.1 out of 5 by 537
Rated 5.0 out of 5.0 by Vandy07 Very nice room and great staff!
Free breakfast was excellent. Walking distance to downtown area. Super outdoor pool. Staff was very friendly and helpful.
June 22, 2013
Rated 4.0 out of 5.0 by Jaywalker2013 30th Birthday Bash
The location was great. The property was very clean. I just thought it was expensive for a Holiday Inn Express, especially since I am a priority club member. No special treatment for members either.
June 21, 2013
Rated 4.0 out of 5.0 by Gertrude62 Staff Accommodating and Nice
The staff at the Downtown Nashville Holiday Inn Express were very helpful, accommodating and nice. They had no problem helping us with all our request. The only downside to our stay was the noise at 3 -5am in the morning from other guest. Since it was CMA fest week, the partying went on to the wee hours for some and they always wanted to bring it back to their room. Once we called the desk downstairs, the noise quieted down so that was a plus. Breakfast was always great and they always provided nice little snacks during the afternoon. The room overall was comfortable, however, we were trying to keep the fan running with adjusted the thermostat, but couldn't make it happen.
June 15, 2013
Rated 4.0 out of 5.0 by PammieG Perfect Location-great staff!
We were mostly happy with the overall experience at the hotel. Unfortunately, our air conditioner was sort of a hit and miss thing and had to be repaired, but was repaired immediately. We liked the size of the room and the bed, while not especially comfortable, was adequate. Housekeeping left a lot to be desired. One day it was after 3:00pm when we finally got the room cleaned and that was at our request. The location was the primary positive and we loved the staff. They made our stay exceptional in an otherwise ordinary situation, especially our nightime shuttle driver, who went above and beyond for us. By the way, the shuttle is a really big plus in a walk around town! The hotel could use some updating, and they do seem to be working on it. Food was adequate, though not exceptional. The hotel is perhaps a bit overpriced for what you get. All in All, a better than average experience.
June 13, 2013
Rated 3.0 out of 5.0 by Shariupnorth Disapointed in hotel
I'm a priority club member...
Stayed at Holiday Inn because off past experience off hotel.
This was a ok hotel carpet old wall beat up bed really uncomfortable.
Staff was very good and helpfull
June 10, 2013
Rated 5.0 out of 5.0 by Jeebs Nashville Vacation
All in all this was a very good experience. We always use Holiday Inn express when lodging out of town. The only negative part of this stay was the parking. If you are paying already to stay at a facility like this then you should be able to park for free. This was an unexpected cost added to the trip and was not mentioned anywhere when booked.
June 8, 2013
Rated 4.0 out of 5.0 by BacheloretteBash Good Nashville Location
Stayed at this location for a Bachelorette party and was happy that it was so easy to find and in a good location to the 'hot spots' in Nashville. Front desk staff was friendly and explained where parking was and when/where the breakfast was served. The room was cozy #didnt spend much time in it# and the beds were average in terms of comfort, though it didnt really matter after a night on the town.
Overall, I would definitely stay at this hotel again. Good price, good location, friendly staff; nothing above and beyond but sometimes thats all you need!
June 7, 2013
Rated 4.0 out of 5.0 by MissM7734 Great Location - Comfortable Room
The proximity to the district is quite convenient. It is an easy walk to all of the entertainment, but the hotel is just far enough away that the noise does not disturb your sleep.
The staff members are nice, but if you are looking for concierge type of service, it's not there. When asking the front desk staff for a place to get coffee and late night dessert, being pointed to the hotel gift shop is not exactly what we had in mind.
Overall, a nice hotel. A little on the expensive side for a Holiday Inn Express. There was zero recognition for me as a Priority Club member.
June 7, 2013
Rated 5.0 out of 5.0 by jo55 Had a great time!
Had a great time in Nashville. We were about 6 blocks from downtown. Their blocks are like 4 of ours in our small town. So it was longer than I thought to get downtown. Plus you are going down hill there but walking back is a workout!!!! They do have a shuttle service that will take you down and pick you up. The pick up is before 11:00pm. We used it coming back the last night and we called them and stood on the corner where we told them we were. The Holiday Inn van came and we got in and he was taking different roads and it was taking a long time for only 6 blocks. Finally my husband asked where he was going and he was from another Holiday Inn. We got in the wrong van. So pay attention to which one you get in! Other than that we had great time!
June 7, 2013
Rated 5.0 out of 5.0 by Lovemytravels11 Great hotel; great staff, great location
We cannot say enough great things about this hotel. We stayed for four nights. It had been recommended by two different friends and I'm so glad we listened to them. The rates were very reasonable and affordable. The hotel is in a great location. We could walk to the entire downtown area (museums, restaurants, music venues, visitors center, etc.#. We did need to drive to the sites out at Opryland, but it was an easy drive. The hotel was lovely; nicely decorated; well-maintained; clean; comfortable. Parking was on-site #garage parking# and very convenient. There is a charge for parking, but that's true of most city hotels. Hotel staff members were all very friendly, gracious and helpful in providing information, mapquest directions, etc. There was even a shuttle to take guests within a 2 mile radius. There is no on-site restaurant or bar, but a very complete hot buffet breakfast. There was a mini-fridge, microwave, and coffee maker in our room. #Note: No bellhop or valet, which was ok for us, since we can manage our luggage easily). We highly recommend this hotel to others. When we return to Nashville, this will be our hotel of choice.
June 5, 2013
Rated 3.0 out of 5.0 by Charles47 Hotel Hall ways
The lobby and rooms were very comfortable and pleasnt to be in with great amenities like computer service. However the hall ways to rooms were dingy and smelled bad which was dissapointing.
June 4, 2013
Rated 5.0 out of 5.0 by Rebecca13 Service was outstanding
My family and I stayed there for 3 nights during the GMA music conference. We loved the location to downtown and the conference. The staff was kind and friendly and we will stay here again when we come to Nashville.
June 4, 2013
Rated 5.0 out of 5.0 by DDPK Great staff
Staff very helpful, cheerful and accommodating. Great coffee - wish it were available all day as Nashville is not the most coffee-friendly city.
June 3, 2013
Rated 5.0 out of 5.0 by Sivie Thanks
a great experience overall . my room was close to elevator and staff supply room so lots of noise (especially at night when some people were very loud going through hallway)
recommend adding recyling container to the room and encourage guests to reuse towels etc
Thanks! If I'm back in Nashville I'll definitely be staying with you all again :-)
June 2, 2013
Rated 5.0 out of 5.0 by DEDEE777 Getaway
Great! This place was great!!!!!!!!!!!!!!,! Ian not happy to write this review! This are my word(s)!
May 30, 2013
Rated 4.0 out of 5.0 by JT12 Comfortable room close to the fun
Thanks for the quiet stay. Our room was clean and comfortable, and met our needs very well. Just wouldn't have minded darker blinds/curtains in the room. All in all, a good value.
May 23, 2013
Rated 2.0 out of 5.0 by Now50 Terrible Stay
We were in town for my 50th Birthday. Our stay here was a big dissapointment. The second we walked in our room there was a terrible odor. We went down to the front desk to get another room, but they were booked for the night and couldn't get us another room. The front desk clerk was indifferent. He sent a nice lady up to spray the room. However, he deferred any discount decision to the manager. When we got our check-out statement, there was no discount. I wanted to complain, but my husband just wanted to get to our next hotel. (Which by the way, was just down the street and wonderful. It's too bad we could not have stayed all three nights there.)
May 23, 2013
Rated 5.0 out of 5.0 by BevTune Breakfast
I loved the breakfast! The eggs were perfect. Lots of fruit. Place was very tidy. Great stay.
May 22, 2013
Rated 5.0 out of 5.0 by Matt32 Great Location
Price and location make this hotel a great steal!!
May 22, 2013
Rated 3.0 out of 5.0 by Asbjorn Good location
I found this hotel an okay place to be. It is situated in the city, so you can walk to most of the nice places to visit. As european I found it bad, that staff couldn't help with an adaptor for the strange american electric plugs.Isn't this a quite common thing? Finally I bought one in a store.
On the other hand, when I mentioned, that my fridge made strange sounds that would keep me awake at night, it was replaced right away.
May 22, 2013
Rated 4.0 out of 5.0 by HeyDelores internet issues and power outlets
The internet wifi access was HORRIBLE and non-existant most of the time. When we called the helpdesk they said they had too many people accessing it at one time- YOU ARE A HOTEL, UP YOUR BANDWIDTH!!!
And why are there no outlets by the beds? I had to plug my phone in across the room. I am on-call 24/7 and use my phone as my alarm and need it beside me at night, not across the room.
May 22, 2013
Rated 3.0 out of 5.0 Really expensive hotel in Nashville
Way to pricy for what we got. We left early because this hotel was very overpriced. Very disappointing.
May 20, 2013
Rated 2.0 out of 5.0 by Michelle38 never again
bad experience at check in, wouldn't give a late check out, no shower curtain in room, was going to make another reservation, no military discount available, spoke to manager, didn't do anything for me to return
May 18, 2013
Rated 2.0 out of 5.0 by John1946102 Why We Will Not Be Returning To Stay With You
We were not greeted as Priority Club members and things seemed hectic at the front desk. When we arrived at 3:30 our room was not ready. This was NOT a problem for us. We were happy to wait in the comfortable lobby. Our car was parked in the drive at the entrance. So, while we were waiting for a room I wanted to move the car. I asked the person I was dealing with for parking info, and he interrupted and said "I'll get to that." We never did receive complete parking info and only after our 2nd day in Nashville did we discover HI parking on Broadway.We were told to park in the LG, no other option. The staff person we dealt with was not trained to the standard we have come to expect at HI. The breakfast selection and quality was not up to the usual HI high standard. On this trip we stayed at HI Express in German, TN and West Little Rock, AR. Both far exceeded the quality of our stay at HI Express Nashville. We will NEVER stay there again, and will make sure none of our friends and family do. Your Manager Ashley was on duty when we checked in and we had brief dealings with her our second day re: parking. From the beginning, Ashley seemed unconcerned and any of our concerns. Frankly, we wonder why she is in the hospitality business.
May 17, 2013
Rated 3.0 out of 5.0 by rbcole21 Disappointed
Rooms very nice. Breakfest very good. Staff professional. Liked the little scratch tickets for discounts, and so on. Very, very upset that military or gov't discounts were NOT offered, even after asking. (advertised on Hotel website that gov't rates available). Was informed that they were not given because a local university was having graduation that week. Thats unacceptable, as I do not believe that all those attending the graduation were staying at this Holiday Inn. The staff did give me a gov't rate on parking, which was helpful, but WHY not the room as well? Will not ever stay here again if I can avoid it.
May 15, 2013
Rated 4.0 out of 5.0 by saloddo1 Poor elevators
For this location only being 8 stories and 3 elevators available for service, it was very frustrating waiting for an elevator. The elevators were very slow to arrive and when you would select a floor other floors would light up on their own, therefore delaying your arrival to a desired floor. No other concerns. Nice place.
May 14, 2013
Rated 5.0 out of 5.0 by Mitch52 Great service and friendly staff!
We love staying at this hotel. It is walking distance downtown. The rooms are very nice and the staff are very friendly. We have stayed here every year when we come to Nashville and I would recommend this hotel. The breakfast is free and has everything a person would want.
May 12, 2013
Rated 3.0 out of 5.0 by lck033 Good location but very expensive
The best thing about the property was its location, other than that the hotel was nothing special. We did appreciate the complimentary buffet, however the cost of the room definitely lets you know that the food cost is built into your price.
May 10, 2013
Rated 5.0 out of 5.0 by Scooter123 Great place to stay
My husband and I stayed at Holiday Inn Express Downtown Nashville at the end of April. The room was neat and clean. Coffee, tea and a coffee maker was in the room, along with a microwave and a mini fridge. There was a hair dryer in the bathroom. The complimentary breakfast was wonderful, with a great variety each day. Hotel staff was friendly and very helpful. The location was great and we walked to see all the shops, restaurants and honky-tonks three times each day. A free shuttle is available that will take you downtown if you don't want to walk. There was a parking garage on site, with a nominal fee for parking each day.
This hotel was wonderful and I would not hesitate to book again the next time we visit Nashville.
May 9, 2013
Rated 5.0 out of 5.0 by helenm Very pleasant staff
We enjoyed our stay very much. The breakfast had a good selection of food to choose from. I like having pancakes rather than having to mess with those waffle machines. The staff was very pleasant and came with more towels, etc very promptly when we requested them. There were four of us ladies and we would have rathered had queen size beds, but we managed. We were in one of the rooms in the block of rooms for the Lifeway Conference. It was also very convenient to downtown.
May 7, 2013