Rated 4.4 out of 5 by 137
Rated 4.0 out of 5.0 by Happy29 1st stay-I will be back
I have been coming to Nashville recently for business. I have stayed across the street a "big resort" not to be named, and that is fine. But for a quick business trip, there is something to be said to park, walk right into your room, and not have any of the hassles.
First the front desk gentleman who checked me in was AWESOME! Friendly, Plat member recognition, and even offered me a free room upgrade! Room was nice, bed was comfy, a few small issues, one the phone next to the bed did not work,and the shower did not drain. I did not take a shower till the morning I left so its not like I informed them and they didn' fix it.
If they make sure the drains work, and keep up on the maintance, their staff will have an easier job, although the staff is the biggest reason I will return. A smiling face, and someone who is enthusiastic about helping you when you spent the day on the road, is the reason I will be back.
February 26, 2014
Rated 5.0 out of 5.0 by Very Satisfied Good alternative to the Gaylord
I attend many conventions at the Gaylord Opryland,, and absolutely hate staying there. This motel was a great alternative, as my room was very nice and extremely clean. I found the staff to be very helpful and receptive. .While the Gaylord convention center is a bit of a long walk, I would hardly call this a "dangerous" part of town. You would have to have a very vivid imagination to come to that conclusion, or just looking to embellish your complaint with some fake drama.
February 8, 2014
Rated 5.0 out of 5.0 by Purple830 Apology Accepted
I recently visited the Nashville area for a church service. The guest in the next room were up pretty late and their kids were extremely noisy. I called the front desk in an attempt to get them to quiet it down and was offered another room. Unfortunately, that was not an option because my family was already prepared for bed and did not want to transition luggage and other belongings so late. I pulled the pillow over my head and tried to make the best of it. To my surprise the next morning the hotel staff had written an apology and adjusted my room charge to reflect the iconvenience that my family and I encountered. The apology and room adjustment was very considerate and I will visit again.
February 5, 2014