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Rated 4.5 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Clean, Comfortable and Relaxing Have stayed at many hotels in Nashville and generally we like to stay downtown out of sheer convenience. We chose this hotel after noticing the positive reviews and the $200 price difference for the same hotel downtown. Great decision because they location was quite, there was a shuttle available that ran downtown until 230 am and it was only $10 per person. Then the hotel offered complimentary transportation to the Opry Mills Mall. The staff was friendlly, the rooms were clean and the free breakfast was great. My husband doesn't eat port and guess what...they even had TURKEY SAUSAGE. Great value for the money! January 29, 2015
Rated 5.0 out of 5.0 by Awesome time! Me and a friend came to Nashville to shop and listen to great new music. The hotel staff were very helpful to letting us know where the best shopping, dining, and music could be heard. One of the best cities and hotel stays I've had in awhile. Thank you all for a wonderful and exciting trip. January 23, 2015
Rated 2.0 out of 5.0 by Let me tell you the hotel was very acceptable to our needs both for relaxation and for the time we were spending there. The location is perfect for activities in Opryland. Suggest not to pay in advance in case there is a problem---it will not be resolved there. The pool was closed so if you plan to swim, be sure to call head to confirm it is working order. January 15, 2015
Rated 4.0 out of 5.0 by wouldn't stay any where else This is the only place we stay when we are in Nashville and we have stayed here alot. The staff is very nice they make you feel very comfortable, the rooms are very nice and comfortable. They are very close to our favorite place to go for music Nashville Palace and shopping. This is the only place we will stay when we are in town. January 15, 2015
Rated 5.0 out of 5.0 by Hotel and E mployees Everything is just like a hotel should be.The employees are like my family and we stay enough the know our names by heart. January 13, 2015
Rated 4.0 out of 5.0 by Stay after long trip I was very impressed with the hotel both inside and out. It was very clean, elegant, and offered a very friendly and relaxed atmosphere. What I did not find pleasant was the attendant at the front desk. After I gave her my name twice, she was very quick to say that I did not have a reservation in the system. Instead of inquiring further and even asking if I by chance had the reservation number, she instead asked if I was at the correct hotel. I had just driven 13 hours and so was not in the mood for any of this. I quickly took out my phone, opened up the confirmation e-mail and showed her a picture of her hotel and address. Is this you? I asked. She quickly took my phone (which I was not comfortable with especially since I had just gotten this iPhone 6 Plus) and she scrolled through it to get the reservation number. She then finally changed her attitude and acted a little more welcoming. Other than this incident, my stay was great! January 8, 2015
Rated 5.0 out of 5.0 by Friendly Staff Friendly and helpful staff fron the beginning of our stay. Gave suggestions on where to park at the resort for the concerts. Easy parking space at hotel.Quiet atmosphere at night. January 5, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. Good experience. suite was nice but being on main road with 3 windows made for some street noise--door slammed a lot to stairwell directly across from our room. Comfortable beds--sofa was missing 3 back cushions (I let staff know). Staff was professional, hotel was very clean, and indoor pool was a nice amenity we utilized. January 5, 2015
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