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Rated 4.0 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Great Service and comfortable bed Excellent location. Excellent staff and service. Excellent variety of breakfast choices. October 25, 2014
Rated 4.0 out of 5.0 by Needs some attention Overall positive experience but could use some attention. Beds were double which is somewhat small, and electric outlet on only one side of the bed (both of us use C-paps).. Food was not well prepared e.g. sausage overcooked to the point of being dried up.. October 25, 2014
Rated 5.0 out of 5.0 by Great Breakfast The breakfast was great and very convenient. We enjoyed our stay! October 20, 2014
Rated 4.0 out of 5.0 by A friendly place I had stayed here before so knew about what to anticipate. Still, I was overwhelmed by the friendliness of every staff person I encountered. Somebody's done a good job of training there! The room was typical HIE except much smaller than most HIE's offer, including room and particularly the bathroom. Our only real disappointment was in discovering sticky places in two locations on the bedside nightstand put there presumably by some previous patron and which had been clearly overlooked by a cleaning person. That clouded our thinking regrettably about how clean things really were. October 19, 2014
Rated 3.0 out of 5.0 by Easy access to downtown There are two reasons we booked this hotel: 1) it was close to downtown and seemed to be relatively easy to access after the Predators game, and 2) it also had easy access to the airport for my return flight the next day. The hotel has a reasonable amount of free parking and looked nice upon arrival. The lobby looks clean and updated but the front desk staff seemed pretty indifferent. The room itself was interesting. It was clean and it appears as though there was an attempt to update but the updates (ceiling in particular) were poorly done. The curtains looked like old 1970s polyester type. The bathroom also had upgrades but that didn't include the shower stall. The wall paper in that room wasn't well done as it was very obviously peeling at the corners. The bed was comfortable but the pillows were a little too well used (the firm isn't firm anymore). I'm not sure if I would stay here again even just for an overnight to catch a flight. This is based on what the room was really like vs what I paid for it. October 18, 2014
Rated 1.0 out of 5.0 by Not Your Typical HI Express Very dated hotel needing a complete makeover. Staff were freindly and breakfast was good. Hotels in Nashville are expensive but this one is very overpriced for the quality of the property. Worst HI Express I have stayed in. I generally find them to be consistently above average. Not this one. October 17, 2014
Rated 5.0 out of 5.0 by Reasonable priced find near downtown Nashville Hotel was clean and being updated. Carpet still in need of update. Comfy bed and pillows. Updated bathroom. Breakfast area was always clean and well stocked with food items. Many options. Free wifi. Good location to downtown and Opryland. Front desk employees were very friendly and helpful. October 16, 2014
Rated 5.0 out of 5.0 by Very Friendly Staff Everything was very clean and all the paperwork was super fast. The breakfast was hot and a very good selection. The Breakfast area was very clean and the breakfast attendant very friendly and helpful. October 10, 2014
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