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Rated 3.9 out of 5 by 287 reviewers.
Rated 3.0 out of 5.0 by great bed and pillows and reasonable service our room was clean but hotel was under reconstruction. it was loud at times but ok May 20, 2015
Rated 1.0 out of 5.0 by Under Construction Call before staying - under heavy construction. There were many electrical issue both in the rooms and with the fire alarms. Not a lot of restaurants local either. May 18, 2015
Rated 2.0 out of 5.0 by Hotel under renovation I have stayed at many hotels "under renovation" that have been acceptable for value and a good night stay, very disapointed in this hotel, like a building site, if not able to renovation while servising gueats should be closed for renovation duration. Staff were as good as expected May 11, 2015
Rated 5.0 out of 5.0 by friendly staff All the staff was very friendly.The place was clean but still very much in the middle of renovations.That should explain the few ants we had in our room.I'm sure it will be even nicer when it's all done. May 10, 2015
Rated 1.0 out of 5.0 by Worst hotel experience ever The only good thing about this hotel was that the room was clean. Management warned us about the neighborhood when we checked in. Loud guests in the hall kept us awake almost all night. When we mentioned the noise issue while checking out the next morning, management confirmed it had been a "mess" overnight and said, "Sorry 'bout that." This was the worst hotel experience we have ever had. May 9, 2015
Rated 5.0 out of 5.0 by Great experience Although construction was going on during my visit, it didn't interfere with the pleasantness of the stay. May 6, 2015
Rated 5.0 out of 5.0 by Excellent Staff Our stay was exceptionally great. ROGER, TONY, and LINDA the breakfast hostess were extremely pleasant in their display of professionalism and customer service. All staff were accommodating and met our needs. Although the Hotel is under major renovation and construction, the noise level was kept to a minimum. We highly recommend this hotel. May 6, 2015
Rated 1.0 out of 5.0 by Substandard for a Holiday Inn Express Our room was supposedly fully renovated but we found the work to be incomplete and shoddy in places. There isn't even a closet anymore. There was used soap in the shower. There were some unruly, noisy guests that kept us up all night. Their smoke alarm went off at 5:00 AM. The smoke alarm in our room put out such a bright pulse of light that I put a BandAid over it. The elevator smells bad, maybe it gets replaced later. The doors into the rooms have new hardware but they are obviously old and the latches are loose, making you feel a bit vulnerable. I have never been treated as poorly as I was when we checked out and left a day early. I was told that the other guests paid the same as I did and therefore had the right to make noise all night and that their smoke alarm was caused by a hot shower. Smoke alarms detect smoke, not heat or humidity. Incredibly bad experience that I will not repeat. May 6, 2015
  • 2015-05-26T11:26:05.612-05:00
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