Rated 3.9 out of 5 by 194
Rated 5.0 out of 5.0 by brn57 Trip out of Town
My husband and were taking a trip out of town and since our flight out of Nashville was so early, I decided to book a room and also be able to leave our car at the hotel. The room was perfect! The price just couldn't be beat and we were able to leave the car for 8 days with no extra charges. The staff that helped us were excellent, the gentlemen who took us to our very early flight was a nice as could be and when we called to be picked up at the airport upon our return, the gentlemen was there promptly and even delivered us right to our car!
We were so happy with all the amentities, the staff and the cleanliness of the room. We will definitely book at this hotel again if the need ever arises in the future!
August 30, 2014
Rated 4.0 out of 5.0 by Redhorse22 Good hotel, Housekeeping issues
The Hotel is in a great location and just minutes from Airport. I have stayed here a few times this year and been satisfied. On my last visit a couple days ago while I was in the bath room I noticed a washcloth hanging from my shower that clearly was one not used by me. It was dirty and stained and draped over the shower. Housekeeping needs to make sure that room is clean in all aspects. On a previous visit a couple months ago I was awaken by housekeeping vacuuming a room at 6:30 in the morning. Not sure why so early but letting other guest know in case this is a normal situation. I was on the 3rd floor. The hotel staff are nice and friendly.
August 28, 2014
Rated 5.0 out of 5.0 by jc124 Great Stay
Booked to rooms for an overnite stay to attend the Opry, rooms were clean and comfortable
August 27, 2014
Rated 3.0 out of 5.0 by Jp1181967 Not Bad
I must say it wasn't what I expected. I felt as though I was placed in a section of the hotel which may have been quite old. The room was clean just not very up to date. The staff was very friendly and helpful and the housekeeping service was excellent!
August 26, 2014
Rated 5.0 out of 5.0 by cccruzerman Front Desk Service
Your employee Amy was a great help to me by booking three local Grayline tours for my wife, grandson, and myself during our recent stay. We really enjoyed these tours.
August 22, 2014
Rated 4.0 out of 5.0 by stacync Clean
Updated as most Holiday Inn Express locations I've stayed. Friendly staff. Clean and comfortable rooms.
August 22, 2014
Rated 5.0 out of 5.0 friendly staff nice atmosphere
Amy was so nice and helpful. Rooms were clean and beds were soft. Shuttle service was excellent!!!!!
August 20, 2014
Rated 4.0 out of 5.0 by mycamel Great Hotel for Price\Location
There was plenty around and it was easy to get to the city. It would be nice if they would shuttle to downtown, but I don't blame them. The breakfast could have been better, but had plenty of choices and was your standard complimentary. Overall it was a great hotel and I would probably stay again if going to Nashville.
August 20, 2014
Rated 5.0 out of 5.0 by terri14 Another Great Weekend!
This time around we spent quite a bit of our time relaxing by the pool. Nice and clean. Our young granddaughters really enjoyed it. They thought the room was spa like. So did we. Nice and quiet hotel to unwind in. Thanks to all the friendly staff.
August 19, 2014
Rated 5.0 out of 5.0 by Oliver Twist Feel like a welcomed guest!
I always enjoy staying at Holiday Inn Express. I feel safe and know my needs will be met.
August 18, 2014
Rated 5.0 out of 5.0 by jimbob007 shuttle
the shuttle people are very helpful breakfast area clean and staff courteous.the stay was pleasurable but again litte steep in price for area.
August 18, 2014
Rated 5.0 out of 5.0 by rogndeb2 Park and fly
We like this hotel because of the park and fly feature, and have used it prior to this stay. The room was great, and the shuttle experience was just as advertised. If you are staying in Nashville and plan to leave your vehicle, you can save money and stress by using this program. You avoid parking in the airport and struggling with your luggage on the airport shuttle.
August 18, 2014
Rated 5.0 out of 5.0 by DERG1 Excellent, dependable Service
The quality of the Holiday Inn's is dependably and consistently excellent. I am always recognized as a "frequent" flyer and as such seem to receive better attention and perhaps a better room location. The staff are friendly but not so much that they get in the way of quiet reflections while in the common areas. The rooms and common areas are always clean and fresh with ample room to sit and read if one wants. Overall dependable quality and service.
August 17, 2014
Rated 2.0 out of 5.0 by Eg12345 Do not stay here if you have pets.
I booked my reservation through a booking agent through Holiday Inn. I prepaid for my reservation and made sure to ask if this property was pet friendly. The agent assured me that it was, and made no mention of a pet deposit fee. I figured there would be a pet fee-- considering I had just stayed at a Holiday Inn in Kansas. When I booked my Kansas stay, I was alerted of a $25 non refundable pet fee before I booked. Not so much with the Nashville property. To my surprise, I was charged a $100 non refundable pet fee-- which again was not disclosed or advertised in any way. The person at the counter even expressed that the pet fee was ridiculous and stated that " the manager probably charges so much to discourage people from bringing their animals." If you don't want pets, don't allow them in the first place. Had I known that the pet fee was so ridiculous, I would have stayed at a hotel down the road.
August 15, 2014
Rated 5.0 out of 5.0 by TJ_traveller Great property!!
First, I want to say the staff here is EXCELLENT, and Amy recognized me as a Platinum Elite member and got me into her last available room. The room was nice, and I really wanted to give a perfect score, but a faint beeping tone emitting from the room's thermostat kept my wife and daughter from sleeping very well. I was bushed, and it didn't bother me. We informed the desk, and they were going to have maintenance look at it immediately. We were given a late check-out to allow her to relax a little longer.
The bed was great, the breakfast area was impressive and relaxing, and I really want to come back this fall when the fireplace is burning. We will definitely stay here again while in Nashville, and I plan on staying here in the future when flying out of BNA. Thanks.
August 5, 2014
Rated 2.0 out of 5.0 by okstatefanz Seen better days
Having recently completed a two day business trip to Nashville at the HIE Airport, I felt it best to not recommend staying here if your plans take you this way. The staff are excellent and go out of their way to show you a pleasant stay, but I think it's because they know they don't have a lot of anything else to offer.
If you have ever stayed at one of those MOTELS off I-40 near a truck stop, then you can relate to this hotel. It's not that its dirty, it just feels that way since it hasn't been updated since 1990. The hotel rooms are noisy from the hallway and except for the bedding, they are terrible.
I feel bad for the staff as I would love to have them at everyone of my hotels I stay at, but alas they are stuck in the HIE at Nashville Airport
August 4, 2014
Rated 3.0 out of 5.0 by Col BB Reservation problems. Helpful staff
We had problems with the reservations however, the staff was very helpful to solve the problem even though we were assigned 3 different room before they finally got it right. Had to redo the room keys twice and the room wasn't as clean as we've come to expect from Holiday Inn Expresses we've stayed before. We did have a nice family reunion and had a great pizza and wine party in the great room. The staff was helpful and courteous and the bed was very comfortable. The pillows were NOT.
July 31, 2014
Rated 5.0 out of 5.0 by Jean404 Comfy welcome after a long day on the road
We very much enjoyed our stay. We had a long day of sight-seeing, driving, and were having troubles finding a hotel for the night. We called HIE at the airport and were pleased they had availability. It was even better to find the accommodations in great condition. We slept very well. The front desk staff was most helpful.
July 30, 2014
Rated 5.0 out of 5.0 by alchic Exactly as it should be
Shuttle from the airport was quick, room was decent, staff did their jobs efficiently, breakfast was better than expected and above all, my family got much needed rest after a day's worth of traveling and checking in around midnight.
July 29, 2014
Rated 4.0 out of 5.0 by MikeH63 Stay while attending Bakers School of Aeronautic
The hotel had a contract with the school, so the price was excellent compared to other hotels in the area. The location was convienient to the airport, school and downtown Nashville. The accommodations were comfortable and the staff was pleasant. The breakfast was plentiful and was an appreciated meal before I headed off to class. Thanks for taking care of me and my daughter.
July 29, 2014
Rated 5.0 out of 5.0 by carrie3 good service, continental breakfast could be stocked better.
breakfast bar could be a little better. was out of yogurt most of the time we were there and had to use gallons of milk instead of the serving size because they ran out of those most of the time we were there too. Continental breakfast could be stocked and checked up on better.
July 28, 2014
Rated 5.0 out of 5.0 by Ednaj3390 The stahl shows you the real meaning of southern hospitality
Highly recommend this hotel! Amazing staff, clean, comfortable and very very secure. Will come back again.
July 25, 2014
Rated 5.0 out of 5.0 by Nor678 Great service
I was very pleased with the service. Both persons I interfaced with speak well of your staff.
July 23, 2014
Rated 4.0 out of 5.0 by Cajun74 Clean comfortable room
Nice bed, linens and towels. Great shower. Overall the room was pretty comfortable.
July 22, 2014
Rated 5.0 out of 5.0 by terri14 Super Nice Hotel
Holiday Inn Express will be my choice for hotels in the future. Super nice staff, comfy beds and an awesome breakfast, too! Very close to the airport but we used the shuttle. Really fast. Did not get a chance to try out the pool or fitness center. Asked for a ground floor and got one! First time that's ever happened. I highly recommend the Holiday Inn Express.
July 16, 2014
Rated 4.0 out of 5.0 by DonLH nice hotel but needs so spring cleaning
The Hotel staff was very helpful and The lobby was very nice. The room seemed nice but after taking my shoes off and walk around and then going into the bathroom, my feet were black were I got into the shower. I guessing that part of the reason is this is a ground floor room with no carpet in the hall but had it not been so late, I would have asked for another room.
July 15, 2014
Rated 4.0 out of 5.0 by ScottC7187 SF Trip
Only compliant is that they failed to execute the wake-up call. Fortunately my phone alarm woke me but shows that one can't rely on the wake-up call service.
July 9, 2014
Rated 5.0 out of 5.0 by Jackie2014-1 Great Service
This facility was super clean, well maintained, and the staff was very friendly and efficient
July 8, 2014
Rated 4.0 out of 5.0 by CostaMesa Recent stay
Visited Nashville on business and stayed at the hotel and I was impressed by the facilities & staff. Keep it up.
July 7, 2014
Rated 4.0 out of 5.0 by Torpedohead Door handle
Everything else in the hotel was great EXCEPT the door handle had to be pushed UP for opening. This important piece of information was omitted at the check in desk making for much frustration.
July 5, 2014