Rated 4.3 out of 5 by 177
Rated 4.0 out of 5.0 by Don84 Average Hotel /fair service
This was a updated holiday inn made into a express. It Was basically outdated with smaller rooms , Difficult to get around in room. If updated it could of been done better.
June 14, 2014
Rated 3.0 out of 5.0 by Happy traveler59 Old hotel
This hotel is a very old hotel that has been redone. It is like putting a wedding dress on a mule . They are charging like it is in very upscale neighborhood.
June 13, 2014
Rated 5.0 out of 5.0 by roadwarrior2day Excellent Standby
Very dependable with extremely helpful and friendly staff. It's not the best hotel in the city, but it offers rock-solid service and a decent night's stay. Don't pick it for a honeymoon, but you won't be sorry you stayed here.
June 11, 2014
Rated 5.0 out of 5.0 by gsw1630 Excellent Hotel
Everything about this hotel was great! The staff was courteous. The room was extremely clean and comfortable.
June 10, 2014
Rated 5.0 out of 5.0 by Wow Great Stay Wow great place
Wow great place great staff clean rooms nice manager he came and. Talk with guest each and every morning ,we will stay here again thanks
June 9, 2014
Rated 4.0 out of 5.0 by STINGER66 Great service
Overall a great experience, just would have liked a bit more selection in breakfast, particularly more fruit.
June 8, 2014
Rated 5.0 out of 5.0 by sadie57 Nice accomidations
We were very pleased with all aspects. The room was neat and clean. The staff was very attentive to our needs. It was quiet.
June 4, 2014
Rated 5.0 out of 5.0 by Kitty42 Clean and comfy
Very clean and nice place to stay. Good location. Would stay there again when in the area.
June 4, 2014
Rated 5.0 out of 5.0 by SCHAFER 77 Nice place and staff
you will love the staff and this hotel we will stay again the next time we are in nashville
June 3, 2014
Rated 5.0 out of 5.0 by kizkid Excellent and Friendly
The personnel was friendly and helpful to recommend food establishments to dine at. Room was clean and smelled fresh. Check-in and check-out was fast.
May 30, 2014
Rated 5.0 out of 5.0 by Another Music fan Great service
Left our camera in the room after checking out and called hotel soon afterward. Hotel staff went to room, found it and called me back. Very nice staff. Nice place to stay, very convenient to restaurants and nice area.
May 24, 2014
Rated 5.0 out of 5.0 by tnella Great place to stay if visting Cheekwood Art & Gardens
Location convenient to Cheekwood Garden and northern terminus of the Natchez Trace Parkway. Great municipal park, Percy Warner Park, right next to Cheekwood; road/mtn bike and walking trails abound. Belle-Meade Plantation also close-by. Clean room, great staff.
April 27, 2014
Rated 3.0 out of 5.0 by ZornPhoto Needs work....
Rooms seems to be newly renovated, however, the building seems to be built in a modular/pre fab style resulting in a thin structure that shakes the room and its contents when you walk as well as allows noise from outside the room to travel easier into the room. The bed is just not comfortable. It's lumpy and shaky. Not study, firm or supportive. Staff were wonderful. Room size is not great with everything stuffed in there (think cruise ship). Great location, just 10 minutes outside of Nashville proper. Tons of stuff right outside the property (walking distance).
April 22, 2014
Rated 5.0 out of 5.0 by Reedy262 Great Stay
My stay at this hotel was great! I have been staying here with the military for years and this stay fell nothing short of any others. The breakfast was exceptionally good and the staff was friendly everytime I came in contact wih them. Of course, I will be be back!
April 21, 2014
Rated 5.0 out of 5.0 by Estair Beyond 3xcellent service
Staff were very friendly and hellful, room was awesome, highly recommend
April 9, 2014
Rated 5.0 out of 5.0 by Litzy88 Great Stay
This was by far one of the best stays that I have had.The bed was nice,staff great and very accomdating.I will definitely be back.
April 7, 2014
Rated 1.0 out of 5.0 by travelfam07 Poor service and cleanliness
When we checked into our room, it was apparent that the sheets on both double beds had not been changed. The beds were neatly made, but there was hair on the pillows and sheets. We left for a family event and asked the front desk that the sheets be changed before we came back that night. They were friendly and said they would fix the problem. When we came back six hours later, the sheets had not been changed. We again asked the front desk for new sheets. About 45 minutes later (after a few calls down to the front desk), a maintenance person brought the sheets and I made the beds myself. When we paid our bill, we did get them to discount our rate, but it was a very irritating and disgusting experience. We will not stay at this hotel again or recommend it to family and friends.
April 4, 2014
Rated 3.0 out of 5.0 by Trina42 Great Service
Clerks, Tataurus and Sedarius were really wonderul during check-in and check-out. The room was comfortable but a little small. I actually requested a suite but received a regular queen room. We asked for a cot and was told because the rooms were so small that it was a fire hazard. So for a family of five which consists of two teenagers and a preteen, that was a really tight space. However we were pleased with the overall hotel stay (except for the suite issue). I would recommend this hotel for future travels. It's close to the mall and area locations but it's away from a lot of the hustle and bustle of Nashville. We needed extra towels and housekeeping were very helpful. There was a variety of breakfast foods to accommodate us so that was also a plus. Parking spaces are very tight and cramped especially for SUV's.
April 3, 2014
Rated 3.0 out of 5.0 by JWA3 Ok. Just ok
Front desk agent during check in was excellent. Very cheerful and attentive for post midnight. I chose hotel as it was closest to my meeting for next day. Room was a little cramped. No fridge in room. Showers water never got to hot. Very warm at best. I did not feel the value for price paid was there compared to other properties.
March 30, 2014
Rated 3.0 out of 5.0 by Martha11347 Air condition
One the rooms I got the air condition did not work. It kept going on and off. The other room was fine. I did get half of my money back for the room.
March 11, 2014
Rated 5.0 out of 5.0 by Mdodson069 Comfy Bed and PILLOWS!!
I get the best sleep here!' The beds are comfy and I LOVE THE PILLOWS :)
March 10, 2014
Rated 5.0 out of 5.0 by Candace29 Awesome!!!!
I absolutely enjoyed my stay and will defiantly be back when I am in the area again!
March 9, 2014
Rated 5.0 out of 5.0 by SCHAFER 77 very very please with stay
My family and i was very please with the sevice we recieved THE HOTEL STAFF WAS GREAT .
March 7, 2014
Rated 5.0 out of 5.0 by johnson44 Love it
Nice hotel great staff. Nice rooms clean and hotel
February 23, 2014
Rated 5.0 out of 5.0 by johnson44 Well done
Great place to stay great staff and manager,will stay next time I am in the city
February 23, 2014
Rated 5.0 out of 5.0 by johnson44 great sevice
great place great staff very helpful we will be back ,thanks for a great job
February 22, 2014
Rated 5.0 out of 5.0 by Mdodson069 Comfortable Bed n Great service
LOVE the pillows and the comfort of the bed!! Great consumer service :)
February 16, 2014
Rated 5.0 out of 5.0 by SandyA67 Comfortable bed. Very nice room.
Had a very pleasant stay. The only complaint I have is the breakfast time on the weekends. People need to get up and get going on weekends also. Other than that, my stay was great.
February 12, 2014
Rated 2.0 out of 5.0 by john doe 123 Go East young man go east on 40
Exterior was inviting however the hallways and room were dated. We stayed on the outskirts of Nashville during the same trip and for the same price found a much nicer room with the same chain. I would recommend another place unless you just like the neighborhood.
January 31, 2014
Rated 5.0 out of 5.0 by DreamWeavers38 Last Minute Reservation
Traveling from Southeast Kansas to Savannah, Georgia, we decided to go out of our way and visit Nashville. When we arrived, we were greeted warmly at the desk by Tataurus ( hope I spelled that right!). My husband likes to make people smile, so he proceeded to give her grief about having to show his credit card. Desk clerks and cashiers usually get flustered with him, but Tataurus was quick, and she surprised him with a good comeback. Thank you Tataurus, you really enhanced our visit!
Our room was clean and comfortable. I loved the decor from the lobby, to the hallway, to our room. The colors were bright and comfortable at the same time.
The hotel was located just a few miles from the attractions we wanted to visit, and we had no trouble navigating our way through the city.
In the (hopefully) near future, we do plan to spend a few days in Nashville, and we will be happy to say in the Whitebridge Road HIE when we do.
January 8, 2014