Rated 4.6 out of 5 by 117
Rated 5.0 out of 5.0 by JMMYC VERY GOOD STAFF
WE WERE VERY IMPRESSED WITH THE HELPFULNESS THAT THE STAFF HAD AT THE FRONT DESK AND ALSO VERY IMPRESSED WITH THE LADY THAT MADE THE BREAKFAST SHE WAS VERY HELPFUL AND CARING FOR THE GUESTS.
February 20, 2015
Rated 5.0 out of 5.0 by Bo57 Great Stay
Was in Natchitoches for business and had been on the road a good part of the day. The check in was quick and easy. Staff was very pleasant. Room was very comfortable and clean. I was particularly please with the quality of the pillows. I travel a lot and generally don't sleep well the first night, partly due to the hardness of the typical hotel pillows. These were perfect. Slept very well.
The only thing that could come close to a con, but not really that big of a deal, is that it was a little confusing to find the entrance from the highway.
This will be my hotel when I have to return to this area.
February 15, 2015
Rated 3.0 out of 5.0 by Alice55 Poor quality Holiday Inn
Hotel does not honor Government Rate, unconcerned staff at check-in. Very disappointed in quality of hotel. Asked to speak to manager but was told manager was unavailable.
February 12, 2015
Rated 1.0 out of 5.0 by bpickens Contrition vs. solution
Hotel staff were very apologetic when I reported that we had not Internet service in our room. They were equally contrite when I mentioned that the telephone in the room was broken. I decided to spare them another apology, so I did not report the non functional TV remote or the generally shabby condition of the room.
Since we are regular Holiday Inn customers, we are very disappointed. Your staff was very polite, but not able to address any of our concerns. This was the most expensive and least pleasant hotel stay of our multi-week vacation.
February 2, 2015
Rated 4.0 out of 5.0 by Nint Comfortable bed and great service
Holiday Inn has truly changed since I was a child traveling with my family in the late 60's and 70's. Space was modern, comfortable and the staff was attentive, providing great service.
January 26, 2015
Rated 5.0 out of 5.0 by vthorp Great service
Experience was excellent. Front desk gentleman was accommodating and helpful. The women tending to dining area was very friendly.
January 5, 2015
Rated 5.0 out of 5.0 by com123 Great Stay
Excellent visit made that way with the assistance of the hotel.
January 3, 2015