Rated 4.6 out of 5 by 198
Rated 3.0 out of 5.0 by Dave515 Overall a nice stay
I booked on line and made a room request, if it was not possible to meet the request I should have been informed. Requested that the window was fixed every day but to no avail.
Overall nice hotel getting tired in places and would have liked to see some toiletries in bathroom.
September 3, 2014
Rated 5.0 out of 5.0 by Sue and Dan Another lovely stay
My son is at uni in Swansea and I regularly travel down to visit and always have an enjoyable stay here. My son loves the breakfasts(prob the only time he eats it whilst at uni!!!) The staff are consistently warm friendly and very welcoming. Thank you
September 2, 2014
Rated 5.0 out of 5.0 by MaKen42 Excellent standards at a budget price
Could not fault the Holiday Inn Express Swansea. The room was excellent and the breakfast was excellent - what more could you want?
I have an almost permanent gripe about hotel breakfasts. They invariably offer only horrible oversweet cereals and their coffee is lousy. This hotel bucks the trend :-) Nice, plain, unsweeted muesli is available along with fresh fruit, with toasts, croissants and hot dishes. The coffee, from a machine, was hot, decent and drinkable (and that's a coffee addict speaking).
The room I had (a twin to share with my daughter) was comfortable, clean and the remote control for the tv worked - a first for this year's hotel stays! The wifi was good and fast too.
The shower was particularly good; roomy and with a good non-slip shower tray, a bar control and a good shower head. Very cleverly, the door to the shower room could also be used as a door to the loo section, so that 2 people can use the room with privacy. And there were lots of lovely white fluffy towels and an essential safety item - a large fluffy bathmat,
September 2, 2014
Rated 4.0 out of 5.0 by Bill and Jane Great stay in Wales
The staff are all very friendly and professional. It was a pleasure to stay here.
August 29, 2014
Rated 5.0 out of 5.0 by LoJo2 Holiday stay
We stayed at this hotel in August 2014
We had a great stay, the staff are particularly friendly and only too willing to help. The hotel is also kept very clean and in good repair
The hotel is in a great location for visiting Swansea and the Gower.
We would highly recommend this hotel
August 28, 2014
Rated 4.0 out of 5.0 by Holidayhoeboe Holiday Inn Express Neath near Swansea
Having not used HIE before was not sure what to expect. Was pleasantly surprised to find excellent and very comfortable room facilities. Rooms are small compared with some other budget hotel chains but everything needed is there cleverly built into the smaller space, very comfortable beds which gave us a good nights rest. Surprised to find that items forgotten, e.g. toothpaste/brush, provided free if required. Good variety of continental breakfast items, hot breakfast selection limited but adequate given it is in with the cost of the room. One criticism - cost of drinks at the bar high and I would imagine only business people eat there in the evening given the exorbitant cost of the bar menu, I expect the Harvester next door does really well! Plus though - complimentary hot drinks machine was available when we returned to the hotel in the evening!
August 25, 2014
Rated 5.0 out of 5.0 by Peteg1 A wonderful,relaxing break.
Your "front of house" staff were excellent at arrival and departure.
Cannot fault the service offered.
Clean and well maintained.
August 24, 2014
Rated 5.0 out of 5.0 by westernbenito very clean and tidy
excellent location as are all holiday inns and expresses one thing i have a dispute with is IHG rewards they dont put my points on to my account ? with work i spend nearly 9 months in hotels all over the world and IHG is the only thing that lets down the holiday inns
August 24, 2014