Rated 4.5 out of 5 by 202
Rated 4.0 out of 5.0 by MJ25gt Overall excellent service
Really friendly, happy staff
Clean room and facilities
Good choice at the bar with respect to food and drink
September 12, 2014
Rated 5.0 out of 5.0 by mayzee Excellent comfortable stay
Enjoyed our stay and would recommend to anyone who wanted a comfortable hotel.
September 10, 2014
Rated 4.0 out of 5.0 by Norri388 Fantastic Staff
This is a simple, clean hotel with excellent service. Comfortable rooms, reasonable breakfast and good location for M4 routes to South and West Wales
September 8, 2014
Rated 3.0 out of 5.0 by Rusty54 OK Except Bathroom Ceanliness
Stayed here previously no issues, but this time I found that the toilet area in the bathroom had not been cleaned since the previous person was there as there was Urine around the toilet stool.
Unfortunately I did not notice this until after my shower in the morning so it was too late to be addressed by the staff. I did report it and they said they would get someone to sort it out, but made no offer of any compensation of Reward nights used.
It will not stop me using the hotel again as I have stayed there many times before and have been quite happy and everything else was fine with the hotel. I hope that this was a "one off" incident.
September 4, 2014
Rated 3.0 out of 5.0 by Dave515 Overall a nice stay
I booked on line and made a room request, if it was not possible to meet the request I should have been informed. Requested that the window was fixed every day but to no avail.
Overall nice hotel getting tired in places and would have liked to see some toiletries in bathroom.
September 3, 2014
Rated 5.0 out of 5.0 by Sue and Dan Another lovely stay
My son is at uni in Swansea and I regularly travel down to visit and always have an enjoyable stay here. My son loves the breakfasts(prob the only time he eats it whilst at uni!!!) The staff are consistently warm friendly and very welcoming. Thank you
September 2, 2014
Rated 5.0 out of 5.0 by MaKen42 Excellent standards at a budget price
Could not fault the Holiday Inn Express Swansea. The room was excellent and the breakfast was excellent - what more could you want?
I have an almost permanent gripe about hotel breakfasts. They invariably offer only horrible oversweet cereals and their coffee is lousy. This hotel bucks the trend :-) Nice, plain, unsweeted muesli is available along with fresh fruit, with toasts, croissants and hot dishes. The coffee, from a machine, was hot, decent and drinkable (and that's a coffee addict speaking).
The room I had (a twin to share with my daughter) was comfortable, clean and the remote control for the tv worked - a first for this year's hotel stays! The wifi was good and fast too.
The shower was particularly good; roomy and with a good non-slip shower tray, a bar control and a good shower head. Very cleverly, the door to the shower room could also be used as a door to the loo section, so that 2 people can use the room with privacy. And there were lots of lovely white fluffy towels and an essential safety item - a large fluffy bathmat,
September 2, 2014
Rated 4.0 out of 5.0 by Bill and Jane Great stay in Wales
The staff are all very friendly and professional. It was a pleasure to stay here.
August 29, 2014