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Rated 4.5 out of 5 by 206 reviewers.
Rated 3.0 out of 5.0 by Overall a nice stay I booked on line and made a room request, if it was not possible to meet the request I should have been informed. Requested that the window was fixed every day but to no avail. Overall nice hotel getting tired in places and would have liked to see some toiletries in bathroom. September 3, 2014
Rated 5.0 out of 5.0 by Another lovely stay My son is at uni in Swansea and I regularly travel down to visit and always have an enjoyable stay here. My son loves the breakfasts(prob the only time he eats it whilst at uni!!!) The staff are consistently warm friendly and very welcoming. Thank you September 2, 2014
Rated 5.0 out of 5.0 by Excellent standards at a budget price Could not fault the Holiday Inn Express Swansea. The room was excellent and the breakfast was excellent - what more could you want? I have an almost permanent gripe about hotel breakfasts. They invariably offer only horrible oversweet cereals and their coffee is lousy. This hotel bucks the trend :-) Nice, plain, unsweeted muesli is available along with fresh fruit, with toasts, croissants and hot dishes. The coffee, from a machine, was hot, decent and drinkable (and that's a coffee addict speaking). The room I had (a twin to share with my daughter) was comfortable, clean and the remote control for the tv worked - a first for this year's hotel stays! The wifi was good and fast too. The shower was particularly good; roomy and with a good non-slip shower tray, a bar control and a good shower head. Very cleverly, the door to the shower room could also be used as a door to the loo section, so that 2 people can use the room with privacy. And there were lots of lovely white fluffy towels and an essential safety item - a large fluffy bathmat, September 2, 2014
Rated 4.0 out of 5.0 by Great stay in Wales The staff are all very friendly and professional. It was a pleasure to stay here. August 29, 2014
Rated 5.0 out of 5.0 by Holiday stay We stayed at this hotel in August 2014 We had a great stay, the staff are particularly friendly and only too willing to help. The hotel is also kept very clean and in good repair The hotel is in a great location for visiting Swansea and the Gower. We would highly recommend this hotel August 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Neath near Swansea Having not used HIE before was not sure what to expect. Was pleasantly surprised to find excellent and very comfortable room facilities. Rooms are small compared with some other budget hotel chains but everything needed is there cleverly built into the smaller space, very comfortable beds which gave us a good nights rest. Surprised to find that items forgotten, e.g. toothpaste/brush, provided free if required. Good variety of continental breakfast items, hot breakfast selection limited but adequate given it is in with the cost of the room. One criticism - cost of drinks at the bar high and I would imagine only business people eat there in the evening given the exorbitant cost of the bar menu, I expect the Harvester next door does really well! Plus though - complimentary hot drinks machine was available when we returned to the hotel in the evening! August 25, 2014
Rated 5.0 out of 5.0 by A wonderful,relaxing break. Your "front of house" staff were excellent at arrival and departure. Cannot fault the service offered. Clean and well maintained. August 24, 2014
Rated 5.0 out of 5.0 by very clean and tidy excellent location as are all holiday inns and expresses one thing i have a dispute with is IHG rewards they dont put my points on to my account ? with work i spend nearly 9 months in hotels all over the world and IHG is the only thing that lets down the holiday inns August 24, 2014
Rated 5.0 out of 5.0 by Ideal location I have stayed at this hotel on numerous occasions and never been disappointed. Always friendly staff and clean comfortable rooms. Breakfast is self service, plenty of choice and good quality. My husband did miss the bacon though! Overall I would always chose to stay again. August 23, 2014
Rated 4.0 out of 5.0 by Stay at Hotel Would use this Hotel again. Easy, clean and pleasant. August 21, 2014
Rated 5.0 out of 5.0 by Swansea East Great place to stay - definitely good value for money August 20, 2014
Rated 4.0 out of 5.0 by All facilities work well Warm greeting as usual. Rather noisy late evening from car park. August 19, 2014
Rated 5.0 out of 5.0 by My Favourite Hotel with the kids I am a frequent traveler travelling all over the world but this has to be my favourite family hotel. Staff are great and the kids love it there. August 19, 2014
Rated 5.0 out of 5.0 by Great as always I enjoy my stays in this hotel. Clean rooms. Staff are always courteous and helpful. August 18, 2014
Rated 4.0 out of 5.0 by family easy to find from motorway stayed three nights whilst grandson was referring in European touch rugby championships at Swansea university. good base knowledgeable local staff. the hotel is clean up to the expected standard August 13, 2014
Rated 5.0 out of 5.0 by As good as always! I have stayed at this hotel numerous times. The quality of the hotel, the good service from the staff and value for money has always been consistent. I have never had any issues while here and the level of comfort and friendliness of staff has always made this a pleasant place to be. This hotel is set in a beautiful part of the country. I will definitely be returning soon! August 13, 2014
Rated 4.0 out of 5.0 by Holiday Inn one of a kind Having recently stayed at another Holiday Inn (Leeds Garforth) I realise that all are the same. Functional best describes. August 13, 2014
Rated 4.0 out of 5.0 by Cleanliness and comfort Very good functional hotel with friendly, smliling and helpful staff. Surprisingly well-soundproofed against near busy roads. August 12, 2014
Rated 4.0 out of 5.0 by Nice easy place to stay The location is a bit close to the Motoreway. Next time I know to ask for a room in the front. I wish this staff could man all the hotels I stay at. They were always plesant and willing to help no matter what my problem. My bag was delayed and I asked them to hold it for me. Even though there was a different desk clerk in the morning, she said we have your bag without me asking. I'll be back August 11, 2014
Rated 5.0 out of 5.0 by One plus two makes a superb Hotel! Excellent staff and excellent service make an excellent hotel. Simple as 1,2,3! August 11, 2014
Rated 4.0 out of 5.0 Cosy rooms, friendly staff, good breakfast choices Stayed 2 nights in 2 interconnecting rooms with children. Rooms a bit on the small side but having interconnecting rooms was ideal as it meant we had 2 bathrooms which was very helpful. Cosy, clean rooms with good level of service from the friendly and approachable staff. Used as a base to explore Gower and Swansea. Would recommend this chain, would love to be able to visit Wales again as the welsh are lovely, friendly, generous, considerate and respectful people. Great base for visiting the breathtakingly beautiful Rhossili Bay. August 10, 2014
Rated 4.0 out of 5.0 by Adequate for a business visit Hotel was clean and fairly new. The staff were attentive and helpful. Unfortunately the Wi-Fi was not operating outside the main lounge which was inconvenient for my business trip. The main lounge is a bit like a staff canteen and not really a place to relax. The free breakfast is pretty bland, they might occasionally serve an alternative to the terrible herb sausages. August 8, 2014
Rated 3.0 out of 5.0 by Good stop in ideal location The hotel was comfortable and quiet just what is needed for a one night stop. We ate an evening meal next door at the Harvester Restaurant which was very disappointing. It was extremely busy, noisy and dirty. The Holiday Inn Express did not disappoint in any way at all. August 7, 2014
Rated 5.0 out of 5.0 by excellence lovely and comfortable, friendly staff and service August 5, 2014
Rated 5.0 out of 5.0 by great holiday enjoyed our stay immensely, friendly and comfortable, good location for touring the coutryside, good sized rooms and breakfast, excellent service, comfort, breakfast and cleaning! August 5, 2014
Rated 5.0 out of 5.0 by As it should be The Holiday Inn Express in Swansea is exactly as it should be. Nice sized, clean rooms, friendly staff and a good casual breakfast. Can't complain! August 4, 2014
Rated 5.0 out of 5.0 by Good Stay Would recommend this hotel comfortable rooms,friendley staff. August 3, 2014
Rated 5.0 out of 5.0 by Excellent location and staff Our recent visit (with 2 kids) to south wales was excellent and our stay in Holiday Inn made it even better. All the staff manning reception desk and breakfast bar were excellent and cheerful. Smooth check-in and hassle free check out. Excellent breakfast considering you don't have to pay for it. Only downside was no air-conditioning made bit hot in the room due to unusual heat wave but a fan was provided. All in all an excellent hotel with plenty of parking spaces. July 29, 2014
Rated 4.0 out of 5.0 by Too close from motorway Good hotel, very large room, cleanliness excellent, bed comfort excellent, breakfast good, nice parking lot, excellent price No air conditioning in the room,, noise from nearby motorway July 26, 2014
Rated 5.0 out of 5.0 by Excellent budget Hotel Pleasant stay and will definitely return when in area. The most pleasing aspect was the staff at Hotel .Full marks to all . July 25, 2014
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