Rated 4.5 out of 5 by 91
Rated 4.0 out of 5.0 by Dom67 hotel stay
An overall good experience. You get what is advertised and the facilities are value for money. Inlcuding a breakfast in the price is definitely an attractive idea. I paid in advance and the room rate was more than reasonable - patircularly in copmarison to a well known competitor chain of hotels.
April 20, 2013
Rated 5.0 out of 5.0 by Polomint Great few days
One of the first Holiday Inns, I have been welcomed to as a Priority Club Member.
The only negative I would say is please ask the housekeeping team not to turn off the heating and open the windows if someone has left the heating on and the windows shut when they have gone out for the day.
April 16, 2013
Rated 5.0 out of 5.0 by Elaine24 Lovely welcome and good service
It was a great place to stay but the breakfast room was very crowded. I would have enjoyed porridge at breakfast. The service was excellent and problems dealt with promptly. The staff were extremely helpful and friendly.
April 7, 2013
Rated 4.0 out of 5.0 by Mydnite Lovely Holiday Inn Express
One of the friendliest Holiday Inns I have visited. The staff are always friendly and the rooms are clean and comfortable. It is out of town, but close very close to the motorway so it is convenient.
April 4, 2013
Rated 5.0 out of 5.0 by P13MBY Staff very friendly
Could not fault anything, the staff were very helpful and friendly.
April 3, 2013
Rated 5.0 out of 5.0 by Richard40 Excellent hotel, spotlessly clean rooms, comfortable bed. Great service at a reasonable price.
As always at this hotel, feeling of cleanliness and comfort on entering the room. Really friendly welcome from reception staff. Good breakfast in relaxing surroundings.
April 3, 2013
Rated 5.0 out of 5.0 by joe9563 joe from ireland
excellent , friendly and very helpful staff, kids enjoyed it .
good food at harvester nearby but book a table as its very busy at weekends
March 31, 2013
Rated 5.0 out of 5.0 by Hiraethwr Superb Service
A few days before our visit, we had returned from Tenerife. Check in time in Tenerife can take up to 40 mins. In Llandarcy, it takes a few minutes and the staff are so friendly and super efficient . Nothing seems too much trouble.
Thank you once again for a great stay.
March 23, 2013
Rated 5.0 out of 5.0 by David182 Excellent Staff at Holiday Inn
It was great to see the staff supporting Red Nose Day with T Shirts etc.
Staff made you feel very welcome and nothing was too much trouble.
March 23, 2013
Rated 5.0 out of 5.0 by astra2010 Cant wait to return!!
What a lovely hotel!!
Comfortable rooms, modern, clean. Good breakfast.
The staff are a credit to the company
Look forward to returning soon.
March 9, 2013
Rated 4.0 out of 5.0 by Ospreygirl overall experience
We have stayed here many times and really enjoy it but the one thing that usually spoils it is the quilt on the bed!!!! It is so thin and hardly touches the sides of the edge of the bed each side, however this time we stayed it was very, very cold and to my amazement there was no heating in the bathroom, it was really cold in there and too cold to take a shower. I think this should be looked into. I need to book a room for March 22nd but am dubious as to book at this hotel incase it is cold again
February 28, 2013
Rated 5.0 out of 5.0 by Colin131a Good Hotel for Swansea area
I have stayed at this hotel on numerous occasions Comfortable , good staff. Can fully recommend.
February 27, 2013
Rated 3.0 out of 5.0 by Durban Very nice, helpful staff
Wonderful, helpful staff.
Rooms provided were warm on a very cold night..
Nothing appeared to be too much trouible from the staff.in helping us.
We will be back in September.
January 25, 2013
Rated 5.0 out of 5.0 by Colin131a Good Hotel
I stay at this hotel approx 8 times a year and have always found the staff to be friendly and efficient..
January 16, 2013
Rated 4.0 out of 5.0 Lovely place to stay
This hotel is a very lovely place to stay. the staff are friendly, hotel is clean, facilities good, breakfast good and easy to find being located near a motorway but far enough away for you not to notice the motorway during your stay. there is a pub 50 yds from the hotel which serves very good food.
being a wheelchair user i found hotel accessible with parking near the entrance, lift next to the automatic entrance doors and the disabled room with a wheel-in (level access shower) suited my requirements. bed was at wheelchair height, firm and comfortable for a good nights sleep.
what more can i say? not alot as i would recommend this hotel as suitable for a wheelchair user.
January 3, 2013
Rated 5.0 out of 5.0 by billy138 comfortable great staff
the hotel is well situated very comfortable well maintained and very clean ,the staff were very polite and helpfull would stay again
December 9, 2012
Rated 5.0 out of 5.0 by leascot1981 Clean, comfortable and cosy!!
I have stayed here many times and would highly recommend it. The staff are great and cannot do enough for you. Loving the new decor too!!
December 4, 2012
Rated 5.0 out of 5.0 by LynC Comfortable B&B in good location
Very friendly and helpful staff. Comfortable and warm bedrooms. Buffet breakfast good. Only criticism would be that the smoking area is right outside the main entrance to the hotel. Cigarette butts and the smell of smoke and tobacco was not very welcoming! Otherwise the hotel was clean and warm and as we purchased a laterooms.com deal it was excellent value for money. We would chose this hotel in the future.
December 3, 2012
Rated 5.0 out of 5.0 by Ace33 Great hotel
I have visited the M4 hotel on a number of occasions and have always been impressed, my last visit was to attend my sons wedding in Swansea. There were twentyfive of my family stopped at the hotel and all commented who clean the whole hotel was, also how friendly the staff were. They could not do enough to help ( a especial mention for Nicola) even setting up ironing boards on the day in a meeting room. I would recommend this hotel to anybody.
Only down side was I booked 11 rooms but only got club points for my room.
November 26, 2012
Rated 4.0 out of 5.0 by AJay53 good value for money
I stayed here last Sunday with family. Check in was very smooth. Room was adequate sized (with sofa bed) and very clean. The bathroom was clean and had a good shower. The lady at the desk was very helpful with directions to the nearby eating places, but eventually due to the dodgy weather we decided to have our dinner at the Harvester. Did not expect the place to be so crowded - we had to wait for over 30 mins. Dinner at the Harvester was okay. The bed was good to sleep in, so was the sofa bed. Breakfast next morning was good quality, standard fare. Overall, a good Holiday Inn experience. Thank you.
November 4, 2012
Rated 3.0 out of 5.0 by lowri1 Value for money
Clean, comfortable room with plenty of space. Relatively quiet considering its proximity to motorway and other roads. Check in efficient and staff friendly and helpful. Breakfast quite good, though limited choice of hot food.
November 3, 2012
Rated 5.0 out of 5.0 by keyboardsKev A great team
What makes this hotel is the team, they really are excellent and many so-called full service hotels could learn a lot from the staff in this hotel. Nothing is too much trouble and the cleanliness of the rooms is excellent.
October 29, 2012
Rated 2.0 out of 5.0 by mrmoss Good value but food can be hit and miss
Having stayed here several times I find the location good, staff friendly and the room is always clean.
My major gripe is with food available in the evenings. I don't know what equipment is used in the kitchens but service can be incredibly quick leaving some food either scalding hot or barely warm. With such a limited menu I think a bit more care and attention to detail could be taken.
October 25, 2012