Rated 4.6 out of 5 by 372
Rated 5.0 out of 5.0 by prydwyn friendly staff
We are always made welcome at this hotel it is clean and all the staff are helpful and pleasant.
June 2, 2015
Rated 5.0 out of 5.0 by misty mouse Excellant
From the time we arrived to the time we left the staff were wonderful. They gave us instructions to a pharmacy when we needed help and they were extremely helpful when we required further tea and coffee. They went out of their way to furnish me with my non caffeine tea and coffee when I asked them.
The only down side was that the bed was uncomfortable and not big enough - a king size would have been so much better.
The room staff went out of their way to ensure that the room was clean and tidy and stocked with the necessities.
Thank you for making our stay memorable.
June 1, 2015
Rated 5.0 out of 5.0 by Bluenose36 Swansea
Great friendly service. Staff welcome and recognise the value of the service they provide. Convenient location and ideal for where i needed to be working.
June 1, 2015
Rated 5.0 out of 5.0 by Mike-bridge Neath HI express
A comfortable and well run hotel with comfortable rooms and excellent breakfast.
Good value for money
June 1, 2015
Rated 5.0 out of 5.0 by mickv48 A pleasant stop over at the end of a busy day
A convienient stopover in South Wales, on the outskirts of Swansea, and with good access to the M4 motorway.
The staff are efficient and friendly, just the ticket after a long days travelling. The check-In was without complications or fuss, despite arriving in the early hours of the morning.
The room is standard for the Holiday Inn Express, they are comfortable and I had a good nights sleep.
The cooked breakfast is basic with only three items, but you know what you are going to get. Must not grumble as the variety of the other elements more than make up.
May 31, 2015
Rated 5.0 out of 5.0 by CazT 3* but with 4* service
The staff at this hotel really made our stay great. Friendly and helpful but never patronising we felt valued. The only down side was the uncomfortable bed but it didn't spoil the experience of the hotel, we will definitely use Holiday Inn Express again.
May 30, 2015
Rated 5.0 out of 5.0 by Tian1978 性价比很高
May 29, 2015
Rated 5.0 out of 5.0 by JonJay Excellent.
From checking in to checking out everything was excellent. Staff, hotel, room, parking and buffet breakfast could not be better and would certainly stay again. An excellent advert for the Express chain of hotels.
May 28, 2015