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Rated 4.6 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Great Formula Impressed by Holiday Inn Express. Booked early for good price, included breakfast was better than expected from description, room was comfortable and decent size, I liked some of the design features (bathroom door also had closed toilet position, electric kettle & tray in one purpose designed), staff friendly & efficient. Good value and well thought out. Only problem is GPS thought it was actually on M4 ! November 13, 2013
Rated 4.0 out of 5.0 by Great stay Excellent room and great idea for pillow options soft & hard. Basic meal choice but a pub restaurant next door if needed. Conveniently placed for M4 junction. Breakfast selection ok. November 11, 2013
Rated 4.0 out of 5.0 by Convenient location Used this hotel on a business trip - mainly because of the location. Staff are friendly, helpful and welcoming. Hotel is to the HIX standard. Wifi in room was good. November 11, 2013
Rated 5.0 out of 5.0 by Welcoming nice welcome, comfortable stay, would have liked more hot choices for breakfast though. . November 7, 2013
Rated 5.0 out of 5.0 by Very pleasant stay Room very comfortable and clean. Staff friendly and helpful. Easy to get to from motorway. Harvester close by if you didn't fancy eating at the hotel. Good breakfast - help your self. Would definitely recommend. November 7, 2013
Rated 5.0 out of 5.0 by Ecellent Holiday Inn Express I stay here often but I am always pleasantly surprised by the staff and theirdesire to make your stay a good one. November 6, 2013
Rated 4.0 out of 5.0 by Handy stopover We have stayed in this hotel several times on our way to catch a ferry to Ireland. The staff are friendly, efficient and helpful and the bedrooms are clean, comfortable and quiet (we have always had a room facing away from the motorway). The breakfasts are perfectly acceptable if a bit unimaginative but, given the price of the room, are good value for money. The hotel is seconds away from the M4 so ideally placed for a stopover. The evening meals are unpretentious but well prepared and fair value. The bar is not cosy and there isn't a sitting area separate from the dining room but that isn't what this hotel is about. For a short stay en route or for business travel it provides excellent value. November 4, 2013
Rated 5.0 out of 5.0 by great staff This is a very well run hotel, great breakfast , very clean rooms and very good staff all round October 29, 2013
Rated 5.0 out of 5.0 by Over night stay Great stop off , great value for money . Room was clean and had every thing you need for short stay . Friendly reception staff , breakfast was good not a bad variety . Only criticism would be not a great mattress but don't think you could beat it overall for what it costs , bargain ! October 29, 2013
Rated 5.0 out of 5.0 by Outstanding Staff I have stayed at this hotel a number of times and the staff are excellent, the rooms comfortable and it is fairly good value for money. The staff make this hotel. October 22, 2013
Rated 4.0 out of 5.0 by Perfect Location for Swansea This Holiday Inn Express is ideally located just minutes from the motorway. It shares an out of town location with a Virgin Active Health Club (members only) and Harvester pub/restaurant. This makes an ideal combo to work out, eat and sleep within walking distance. Ample parking too. This Holiday Inn Express is busy but the staff provide an efficient service. October 20, 2013
Rated 5.0 out of 5.0 by very helpful and friendly staff My Dad had left his cap behind in his room it was found and posted to him first class, the staff and their service was 100% October 20, 2013
Rated 4.0 out of 5.0 by GREAT LOCATION, REAL COMFY stayed here 2 nights rooms are good size and very quiet,sleep like a log...bed was real comfy,never heard no road noise,rooms very very clean,good tv,great shower,lovely hot water at all times,breakfast is continental but also includes sausages scrambled eggs and beans ample choice,no complaints....10 mins from Swansea 20mins mins to Mumbles...nothing was to much trouble, easy to check in, l have no negative things to say about this hotel,good value.thanks to all for my hassle free stay. ps easy to find October 18, 2013
Rated 4.0 out of 5.0 by service We enjoyed our stay. Service was excellent and room comfortable.would stay here again if the price is right. Usually compare prices with the premier inn at port Talbot. October 17, 2013
Rated 5.0 out of 5.0 by IDEAL LOCATION Very easy to find and greeted on arrival by very efficient reception staff. A good comfortable room and bed with excellent selection for breakfast. We found the place very clean and we were amazed at how quiet it was even though we were looking out towards the car park. We were most impressed by all members of staff and the way in which they interacted together and looked at all times as if they were enjoying themselves. The Manager should be congratulated on his training program. October 10, 2013
Rated 5.0 out of 5.0 by Excellent value Easy to find immediately off M4, next to Harvester Pub. No problems parking. Friendly and efficient receptionists. Room a decent size, clean, bed comfortable and large TV. Everything worked including the lighting! Took advantage of free breakfast which has limited hot items but was tasty and plentiful. Excellent value for money for 2 nights on special deal. Only problem was noise from car park with some late arrivals and early movers; this was because we had window open as it was a very warm night. Took about 20 minutes to get into Swansea and route in brought us towards waterfront area and central Swansea. Would stay again and will look at other Holiday Express hotels. October 7, 2013
Rated 4.0 out of 5.0 by Swansea sweats ... I have two beefs with this. As an elderly singly lady, do they always have to put me in the room furthest from the lifts and reception? When I pointed this out, I was told to ask for one next time. Apparently a 90 % empty hotel could not accommodate such a request! My other problem was the neighbours. I think! The Harvester , it seems, likes to recycle - usually glass bottles and whenever they fancy - all night! . It took me ages to get to sleep; as soon as I started to doze off, another batch went in the bin.... It was very noisy! October 2, 2013
Rated 5.0 out of 5.0 by Fantastic value at clean friendly hotel Not stayed at a Holiday Inn Express before, so not sure what to expect, but this represented brilliant value for a good sized, clean room. Staff were friendly and helpful. Check in and out times very reasonable and breakfast good. Not in town centre but only a short drive away and easy enough to access. Would definitely recommend. October 2, 2013
Rated 5.0 out of 5.0 Neath holiday inn Accommodation was very clean and well presented and our stay was extremely good, breakfast was very nice and overall of exceptional value, we had two rooms and unfortunately the 1st floor was occupied by some very noisy families and didn't quite down until about 1a.m., this was brought to the attention of the staff the following morning and they were very apologetic but were unable to assist any further, we have stayed prior to this occasion and will definatly stay again as this situation hasnt occered before. October 2, 2013
Rated 5.0 out of 5.0 by Breakfast At Breakfast there was a great selection and room was comfortable. September 24, 2013
Rated 4.0 out of 5.0 by Clean comfortable and friendly We stayed for a family wedding and were very pleased with the overall experience. Clean comfortable rooms friendly and efficient staff and good breakfast selection - not made to feel rushed - very good experience September 23, 2013
Rated 5.0 out of 5.0 by Good location and friendly staff Visited Swansea - East several times and each time the same high standards are met. From the moment you check in the staff are friendly and always try to make your stay as comfortable as possible. Breakfast time can be extremely frantic but again the staff are well trained and are always attentive to guests needs. If the breakfast area is full, usually they will open one of the other rooms to accommodate, so no one is waiting long - a true meaning to the word 'Express' . Overall a pleasant place to stay! September 10, 2013
Rated 5.0 out of 5.0 by excellent value for money very good will rebook to this hotel when visiting wales September 7, 2013
Rated 5.0 out of 5.0 by Staff helpful and very friendly Great location Swansea 10-15 mins and just of the motorway. Pictures from website represent exact details of facilities and representation available. September 3, 2013
Rated 5.0 out of 5.0 by Good service Nice staffs and nice room. Good, enjoyed our stay. September 2, 2013
Rated 2.0 out of 5.0 by mixed bag I have stayed at this holiday inn a few times, but this visit wasn't what I bargained for. Staff and room were great, but when people started to bring in fish and chips, takeaway Chinese and Indian takeaway, I was gob smacked. After paying good money to eat there, I thinks it is not on. The staff should not allow this to happen. I will think again before staying there again. September 2, 2013
Rated 5.0 out of 5.0 by Modern, clean, friendly with comfortable bed For a basic hotel giving all traveller needs the hotel filled the bill completely. Clean modern room with everything you need, meals simple and staff friendly. Convenient for motorway - why go anywhere else? September 1, 2013
Rated 5.0 out of 5.0 by Excellent value This hotel and room were identical to a Holiday Inn Express that we had stayed in a few days earlier elsewhere in Europe, except that the shower had a curtain instead of a door and that sausage/eggs/beans were available for breakfast. The shower curtain is an improvement because it meant we were not disturbed by noise from neighbouring rooms. On the whole, it was a very comfortable room and good breakfast (though it needed more staff at breakfast time). Excellent value: the room was cheaper than rival hotels, even neglecting the free breakfast and free wifi, for which other hotels charge extra. August 29, 2013
Rated 4.0 out of 5.0 by Really good stopover hotel Everything was as expected for a HIE - beds were comfy, rooms were clean, reception was very helpful. A really good one night stay. August 26, 2013
Rated 5.0 out of 5.0 by Parking Variable parking, with disabled facilities. However I would like to see this monitored by evening staff to ensure those that are parking in disabled have a legitimate blue badge. Can I also suggest that you move the Smoking area from directly outside the main doors to a position further away to enable visitors to enter the hotel without having to walk through those who are smoking. Hospital have now moved their non smoking areas away from the entrance. August 26, 2013
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