Rated 4.5 out of 5 by 236
Rated 4.0 out of 5.0 by HIguest100 Excellent Customer Care!!!
My title states Excellent Customer Care!!! I used the word Care because the Staff Cares!!! Especially the delightful Kiarra ( or Tiarra) (evening shift) !!!
This was our first stay at this location and out of the many IHG locations I have stayed, this location has the most attentive & friendliest staff.
Great location in close proximity to Avon-by-Sea & Asbury Park.
Will definitely return!
September 1, 2015
Rated 5.0 out of 5.0 by Tazman613 Wow, what a nice surprise!
This hotel is visually appealing from the street as well as when you first walk in, very warm and inviting. Loved the beach theme!
Everything was new and very clean and I was greeted by a smiling and very professional front desk attendant.
The room was larger than I expected, WIFI was very good and the Continental breakfast was an added bonus.
I didn't get to use the pool or fitness center, but they looked nice and very clean.
I will DEFINITELY book a stay here next time I am in southern New Jersey.
August 31, 2015
Rated 5.0 out of 5.0 by Linda Ann Lou My Great Vacation with a Great Hotel
My review of the Holiday Inn Express Hotel was that I enjoyed my stay very much. The only thing I suggested was an outdoor pool. From the view of the breakfast room, they have plenty of space. A long grassed area that would be perfect. My suggestion, however realize may not be feasible.
All things considered, I had a excellent stay and would certainly stay again.
August 27, 2015
Rated 4.0 out of 5.0 by dotralph Price
The price for a one night stay on weekends are too expensive, although the bed is very comfortable, but there was a dead bug on the floor in our room, meaning there are bugs.
August 26, 2015
Rated 5.0 out of 5.0 by SEngelien Best Holiday Inn Express Yet
From the moment we arrived, the staff was super friendly and efficient. The room and especially the bed was extremely comfortable. Breakfast was good but they need to bring back the sausage gravy for the biscuits.
August 25, 2015
Rated 4.0 out of 5.0 by TFS10021 Great service, Very comfortable bed, convenient to beach
Nicely decorated modern lobby. On the whole, excellent staff especially Tiara at the front desk who was very welcoming and helpful. Also, Marcel, maintenance staff, housekeeping staff and Francisco in breakfast room were great. Beds are exceptionally comfortable. Room is spacious with modern decor and quiet. Internet reliable. Bath
August 24, 2015
Rated 4.0 out of 5.0 by IKEY KING SUITE
THE KING SUITE WAS ROOMY - BUT 2 MAJOR ITEMS WERE MISSING. #1) THE TILED AREA WHERE THE FRIDGE, SINK, COFFEE MAKER AND MICROWAVE ARE LOCATED IS ROOMY (APPROX 10x10). NEVERTHELESS THE ENTIRE AREA IS EMPTY. WHICH MEANS THAT IF YOU WANT TO HAVE A SNACK YOU HAVE TO SIT ON THE SOFA IN THE LIVING ROOM AREA AND LEAN OVER THE COFFEE TABLE.
A SMALL TABLE AND A COUPLE OF CHAIRS WOULD BE A WELCOME AND SENSIBLE ADDITION - ESPECIALLY BECAUSE THE BREAKFAST ROOM IS OFTEN OVERCROWDED AND IF YOU TAKE ITEMS UP TO YOUR SUITE THERE IS NO TABLE!
#2) THE BATHROOM WAS HUGE AND THE SHOWER WAS AS LARGE AS A SMALL ELEVATOR - ENOUGH SPACE FOR A NICE BATHTUB.
THE REASON THAT I RESERVED A SUITE WAS FOR THE EXTRA COMFORT. THE LACK OF A SMALL TABLE WITH 2 CHAIRS AND A BATHTUB WAS DISAPPOINTING. ADDING A BATHTUB IS NOT LIKELY DUE TO THE EXPENSE - BUT IT IS A LET DOWN IN A 'KING SUITE'!
ADDING A SMALL TABLE AND 2 CHAIRS IS A SIMPLE 'FIX' WHICH SEEMS BASIC & OBVIOUS. NEVERTHELESS WHEN I SUGGESTED THE IDEA OF A TABLE AND CHAIRS TO SEVERAL FRONT DESK PEOPLE THEIR REPLY WAS "WELL, WE'RE ONLY AN EXPRESS - IF YOU STAY AT A REGULAR HOLIDAY INN YOU'LL GET A TABLE". WOW! WHAT A POOR REPLY!
OVERALL, MY STAY WAS OK. BUT, AS AN IHG PLATINUM MEMBER - HAVING STAYED IN MANY IHG HOTELS - I WOULD PROBABLY NOT RETURN TO THIS PROPERTY.
August 23, 2015
Rated 5.0 out of 5.0 by Retired Army Soldier My Brothers Birthday/Family get together Aug 4
The Hotel and staff were just Awesome. Really Large and Comfortable shower. Beds Soft and you felt rested when you woke up the next day. The heated pools Chlorine was a bit high. It was in the Air when I sat out there to watch my sons. So it bothered my eyes a bit. But it was a really great atmosphere. Also the Breakfast was good. Many people don't eat pork. So we just need to add some Turkey Sausage or Bacon to fix that issue. Location was great and I felt secure at the Hotel, even when I came in after 10 PM. You just had to access the 2nd main lobby door with your key and you were good to go. All in all it was an exceptional stay for me and my family. And the cost was worth it.
August 23, 2015