Rated 4.5 out of 5 by 54
Rated 4.0 out of 5.0 by turkeyderbyweekend Definitely will be back
I stayed here with my family and pit crew for Turkey Derby 40 at Wall Stadium Speedway. The rooms were clean and updated, the whole hotel looked brand new. The only downside was that I was in a room on the lower level and I was right near the game room. There were kids playing air hockey and screaming until 11 at night. We all had to be up early at 530 am to head over to the track. Breakfast was good, and had a decent assortment. Standard foods for Holiday Inn Express Stony Brook. I would definitely recommend this property to others and if I ever need a hotel room in this area again this will be my first choice.
December 3, 2013
Rated 2.0 out of 5.0 by finally23 A bit disappointing
I am a repeat Holiday Inn customer and therefore was let down with my experience at the Neptune Holiday Inn Express. Despite leaving our room at noon on day one of a three day stay...housekeeping neglected to clean the room. We told the front desk clerk who informed us that several other guests complained about the same issue so it appears that housekeeping left early without finishing all the rooms. Quite disappointing.
On the last night of our stay, we needed to open up the fold away bed in the king suite room. Imagine our surprise to find the mattress stained in what must have been dried up vomit from another guest. Lovely. We called the front desk and they promptly brought in a roll away bed and removed the soiled mattress.
Without these two instances the hotel would have met our needs and received a much higher rating.
December 2, 2013
Rated 5.0 out of 5.0 by rodgers12 rodgers12
Great place to stay! Very clean all of the time. Breakfast is very good. Third stay here will be back in December "13.
November 27, 2013
Rated 5.0 out of 5.0 by Madiuch All around best place to stay
I always stay at HIE - Never look anywhere else. HIE is 5 stars in all ways. Quiet, clean, good shower, nice breakfast, business center included and best of all people who care. I'd rather have those qualities in an Inn than fancy appointments.
The Front Desk Night person went out of her way to help. For a homebody like me HIE makes being away from home less painful.
November 15, 2013
Rated 5.0 out of 5.0 by Panky Mr
Very clean lobby and room. Breakfast had a nice variety. Staff very friendly.
October 19, 2013
Rated 5.0 out of 5.0 by RayJ71 Very clean, friendly staff
Very comfortable. Enjoyed the exercise room. Front desk staff were very polite and friendly. Room was clean & well furnished. The breakfast choices were excellent and fresh. If there was anything I may suggest is that there be a larger snack choice for those of us that work strange hours away from home. Overall very nice and I would recommend to others.
October 19, 2013
Rated 3.0 out of 5.0 by Platinumcard1 Consistantly poor breakfast service
I have stayed here often the past few months.
Nice property; clean and attractive. Decent exercise facility.
BUT.......breakfast is very disappointing. Always.
To start HIE breakfast offerings are pretty barebones to begin with.
Here this past 2 night visit - no bananas; no yogurt. Two mornings in a row.
How difficult is it to go to the nearest grocery store and pick up a couple dozen bananas and small yogurts if you are out of stock and your food delivery is not for another few days?
When bananas are available, they are usually over ripe.
The young lady whose job it is to stock and clean the breakfast service is borderline rude. Asking for a tray is a real inconvenience for her to deal with.
I ended up buying food next door at Wawa.
I should have asked to be reimbursed.
October 18, 2013
Rated 5.0 out of 5.0 by Linnyann Very accommodating staff.
After a two hour drive, The front desk greeted us with delicious cookies and bottled water. (We were lucky enough to be granted early check it, which was a lifesaver too. We rented a suite, and was beautiful!) We had my brothers wedding to get ready for, and in our haste, forgot a few toiletries. The staff quickly ushered replacements to our room. After the wedding, (12:30 am) my son wanted to sleep alone (siblings will fight) so the staff quickly brought up an inflatable mattress, all ready to go! Would stay there again, without a doubt! Great job!
October 17, 2013