Rated 4.2 out of 5 by 165
Rated 2.0 out of 5.0 by ace537 Excellent Staff, Subpar Room
Staff was so friendly and nice, it just wish the room was the same. Carpet was very stained, sink wouldn't drain, no hot water, internet didn't work until right before bed, and even then it was spotty.
November 23, 2015
Rated 5.0 out of 5.0 by Kenmore44 Comfortable bed and a great breakfast
Very comfortable room at reasonable price. Very comfortable king size bed. Breakfast was best we have had at a motel.
November 18, 2015
Rated 5.0 out of 5.0 by Doug Journeycake Great service
Parking was the only issue. The room was clean. The staff was friendly and made my stay a good experience.
November 16, 2015
Rated 5.0 out of 5.0 by OleMissFan Winning Staff
We stayed here on a busy college football weekend and needed extra supplies for our contribution to the tailgate as well as guidance on a place to purchase some items. The staff was incredibly solicitous and helpful! Love the aroma that HI Express is using in their lobbies. Wonderful scents greet you when you enter!
November 11, 2015
Rated 5.0 out of 5.0 by FLAdebbie Surprised quality
don't travel much so very surprised of over all quality.
Don't expect that now a days without paying big bucks.
Big towels, good breakfast, comfortable bed and room. Friendly staff..,.,,
November 9, 2015
Rated 5.0 out of 5.0 by Shirley80 Stay at Holiday Inn Express New Albany
The hotel staff was courteous, friendly, and helpful. The hotel was well maintained and clean. The room was generous and well cleaned. It helped me to relax and get rested for the next days drive home. I was very pleased and would recommend to others.
November 8, 2015
Rated 4.0 out of 5.0 Amazing Staff
Very friendly staff. All common areas were clean. The bathroom in our guest room was not as clean as we typically find in HIE. Also, on both nights, it's as though there was a shortage on towels/washcloths. We had to ask for a floor mat and additional towels. They didn't replenish the soaps, lotions, etc for night two. Still well worth the value.
November 2, 2015
Rated 5.0 out of 5.0 by George003510 Comfortable room and bed, courteous staff
Would highly recommend
John at the front desk was absolutely outstanding. He was very courteous and very friendly. We have stayed here many times to attend Ole Miss football games and have always been very satisfied with the hotel and all the staff
October 29, 2015