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Rated 4.0 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by Staff I've never walked in to a hotel with a staff like this in my last 6 years of traveling. You will know and see the moment you walk in the door. December 12, 2014
Rated 5.0 out of 5.0 Great Place Excellent stay...excellent service! Recommended year-round... December 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Thank you for your southern hospitality and customer service. The staff was courteous and friendly from the very start. The stay was quit and the work out room (fitness center) was great for the exercising workout that I can do indoors. the breakfast was good and local restaurants were close-by. I will choose this location if I ever have to stay in the area between Tupelo and Memphis. December 9, 2014
Rated 5.0 out of 5.0 by a few bumps, but quick recovery When we walked into our room we discovered it had not been cleaned, BUT the representative at the front desk was very apologetic and quickly moved us to another room also upgrading us. Our room was perfect. Clean, cozy and affordable. Water gets hot and stays hot! Heat works great. Microwave and frig perfect. T.V. excellent. Vending machines, ice, and gym down the hall. Easy access to restaurants, stores and interstate. Our last night we had an issue with our key not working, the representative again was very attentive and took care of the issue right away, she also gave us a credit for 1 night stay! Great customer service! Breakfast is wonderful! We will return on our next visit! December 3, 2014
Rated 5.0 out of 5.0 by Great experience Our family had the pleasure of staying at the New Albany , MS Holiday Inn Express and were very pleased. I have stayed at many other hotels even 5* hotels that were not as warm and accommodating as this one. I was totally impressed with everyone's helpfulness and willing to please. The staff was great and the breakfast was kept hot and coming. They even had free pizza ,beer and soda one night. I felt like a family member there instead of a guest ! December 1, 2014
Rated 5.0 out of 5.0 by ihg albany great stay, We just stopped for the night while traveling but it was perfect quick check in breakfast on the way out. December 1, 2014
Rated 3.0 out of 5.0 by my stay Mold in bathroom horrible breakfast no internet for 45 minutes November 27, 2014
Rated 5.0 out of 5.0 by Great Place to stay Stay was everything I have come to expect from Holiday Inn Express and staff was very warm and friendly. Would definitely stay at this property again in the future. November 17, 2014
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