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Rated 4.5 out of 5 by 164 reviewers.
Rated 4.0 out of 5.0 by comfortable The room and mattresses were comfortable. Not being from the area, we also felt safe in this community yet close enough to events we were attending in the Milwaukee area. July 16, 2014
Rated 4.0 out of 5.0 by Ok stay. Ok stay. Clean hotel and nice and friendly staff. Exceptional breakfast! July 8, 2014
Rated 5.0 out of 5.0 by Great Breakfast, clean room Located very close to good restaurants and grocery stores. Very Friendly. Only improvement would be to have glass glasses in rooms-not plastic. July 3, 2014
Rated 5.0 out of 5.0 by Very nice place Room is always comfortable, bathroom exceptionally clean, breakfasts are hard to beat. July 2, 2014
Rated 5.0 out of 5.0 by Quiet peaceful sleep I usually have a hard time sleeping in a strange bed and the noises of a hotel usually make it worse. Over the years I have noticed in a lot of hotels that you hear people running down halls or hear the people in the room next door or hear the clackity clack of the elevator. So it was very nice to sleep soundly at the Holiday Inn Express in New Berlin, WI. I did not hear any of those noises and yes, the hotel was almost full if not full on a few nights. July 1, 2014
Rated 4.0 out of 5.0 by NEVER RECOGNIZED I am a IHG faithful member..and a Holiday Inn Vacation Club member...I am almost never recognize as a Priority Club Member-this is not a good feeling. June 30, 2014
Rated 5.0 out of 5.0 by EXCELLENT!!!! Was tremendously satisfied with the overall experience and stay at this Holiday Inn. If I ever have to stay in the Milwaukee area in the future, this will be my 1st choice! I knew as soon as I walked in the lobby this was going to be a nice stay. June 30, 2014
Rated 5.0 out of 5.0 by Friendly Staff Friendly staff. Clean rooms! Great breakfast! Loved my stay! Thanks! June 29, 2014
Rated 5.0 out of 5.0 by Comfy beds and friendly staff We stayed here recently during a convention in Milwaukee. We would definitely stay here again! The beds were very comfortable, the staff friendly and helpful, the rooms were clean and a nice size, and there was a nice breakfast. The only time we had a problem was our fault (plugged toilet) and someone was up to our room in minutes after I called. Thank you to the staff! It was a busy weekend! June 28, 2014
Rated 5.0 out of 5.0 by Great stay for JW Convention We booked these rooms for our stay during the Regional Convention of Jehovah's Witnesses at Miller Park. We chose this Holiday Inn due to its location relevant to our needs during the convention. Everything met our expectations and in some cases exceeded them during our stay at the Holiday Inn Express - New Berlin. If we need to stay again in the Milwaukee area for any reason, this would be our first choice and we would highly recommend it to others. June 26, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean, and comfortable Everything was great about this stay. The beds and room were very comfortable. The pool area was clean and well stocked. The staff were very attentive and friendly. Checkin and out were super fast and easy. The breakfast was good and plentiful. I would stay here again! June 25, 2014
Rated 5.0 out of 5.0 by Empolyee One of the best express i have stayed in, i always stay in one up and down the east coast. Really like the employees, the breakfast girl was the best. You should be ferry proud of you employees. June 25, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, and Easy Access! Friendly and accommodating staff. Rooms are very clean and breakfast varieties well balanced. For a quick overnight stay or extended stay, you will appreciate the convenience of the location and terrific hotel staff. Overall the facility is well kept and has amenities for all ages from the pool and fitness center to the business center - it's all here! June 19, 2014
Rated 3.0 out of 5.0 by excellent but... The beds and pillows are very comfortable; and the staff are excellent (friendly, professional, and also willing to help). However the hotel has serious internet issues from 7pm to midnight. If you are looking for a weekend stay you will have no issues, but business travelers will quickly become frustrated as there is little to no bandwidth in the evenings. The experience ranges from trying to send an e-mail 9 times in a row before it is sent, rather than getting error message saying it was not sent. I even had a hard time logging onto the wifi and was using the correct password. Forget about trying to watch Hulu on your laptop, you will end up watching 15 seconds of TV at a time, and then experience chronic rebuffering. June 15, 2014
Rated 5.0 out of 5.0 by excellent Vallue EXCELLENT VALUE... THE location was great - good breakfast choices. I plan to have guests stay again. June 11, 2014
Rated 4.0 out of 5.0 by staff professionalism all staff members encountered were very hospitable and helpful. June 7, 2014
Rated 5.0 out of 5.0 by Comfortable room and bed Great location. Very clean. Bed was very comfy. Best hotel I've stayed at in a long time. June 5, 2014
Rated 5.0 out of 5.0 by Carol makes all the difference Carol really understands what customer service is, and made us feel welcomed. Your beds are wonderful, and I would love to have one at home. Very quiet for sleeping, and we appreciated it. We will stay here again. Thanks!!! May 26, 2014
Rated 5.0 out of 5.0 by staff very friendly very friendly staff and a very nice hotel would stay here again in a heartbeat May 22, 2014
Rated 3.0 out of 5.0 by New Berlin As I have stated in the survey, the HVAC was the only major complaint I had. The temperature would not stay regulated. This allowed zero rest for the two night stay. The second issue, not really a complaint, is the staff did not stay at the front desk. You had to wait or make noise for someone to notice you were there. May 21, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise I stayed at this property with four children for a Brewer's game; great location for such a trip. We had a great time and the property exceeded my expectations for cleanliness, service, and convenience. May 7, 2014
Rated 4.0 out of 5.0 by Great service and quiet This was our first time at this hotel and we were greeted pleasantly, our room was comfortable and the breakfast staff kept the area clean and full. May 5, 2014
Rated 4.0 out of 5.0 by Above average HIE, Caring staff I travel 50+ nights per year, most of which are at Holiday Inn Express branded hotels. This location is not new - but really well cared for. I liked the location since you can walk to many things for dinner or Target, Office Max etc. Good value for the area as well. Will return, as they care about the property and they care when you walk in the door. May 4, 2014
Rated 5.0 out of 5.0 by recognition super to have the manager (tom?) and other staff (carol) remember me from last time --- would be nice if the pool were a little more secluded --- April 29, 2014
Rated 4.0 out of 5.0 by Great Service Stay was due to attending a Memorial Service in the area. The staff was very attentive to our needs. The breakfast room was clean and kept well supplied. The only complaint is the pillows on the bed were very uncomfortable. April 24, 2014
Rated 5.0 out of 5.0 by Visit We have enjoyed your hotel for 14 years. The only negative for this time was the beds were uncomfortable. Everything else was fine. Debbie,your breakfast person, does an excellent job and is always cheerful. Your maid service people also were very cheerful and helpful. We will be back this summer a few times. Bob Budgins April 23, 2014
Rated 5.0 out of 5.0 by A very nice place to stay This property was selected on the basis of it's reasonable cost and proximity to my last business call. The staff was very friendly and helpful. I was guided to several local restaurants that had good food. The atmosphere was quiet and the bed was very comfortable. Breakfast was ready early, and was excellent quality. There is nothing like starting the day with a nice hot breakfast. I would recommend staying here again, if I found myself in the Milwaukee area. April 21, 2014
Rated 5.0 out of 5.0 by Stellar Hotel and Staff You won't find this good of a hotel or stellar customer service in any of the big chain hotels as you will at this location. This is too good to pass up. April 17, 2014
Rated 4.0 out of 5.0 by Pleasantly Surprised Our room was updated and clean and the staff was friendly and accomodating. Our team needed to be on the road early and they were able to get breakfast ready ahead of time which we very much appreciated. The workout room could be a little bigger but it gets the job done. The heat is our room was a little tricky to turn down but we managed. One of the suitcases was left on the bed before we left in the morning so the cleaning staff wouldn't make the bed. Understandable. Unfortunately they didn't attend to half of the things in the room that needed cleaning. So I had to deduct points for that as well. Overall I would stay here again as everyone had a nice time. April 10, 2014
Rated 5.0 out of 5.0 by nice and peacefull always good , all expectations met, Great place, easy access to the highway to get to events, great location. April 6, 2014
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