Rated 4.7 out of 5 by 59
Rated 2.0 out of 5.0 by Marine dad Watch out for the desk clerk
Upon arrival we had to listen to the desk clerk's issues with her daughter not answering her cell phone while her father was trying to contact her earlier in the day. The desk clerk charged $1 per snack and bottle of water bought. I found out the next morning the snacks and water was supposed to be 50 cents for guests. When I tried to turn the heater on in the room it smelled like cigarette smoke so I had to turn the heater off for the night.
October 27, 2014
Rated 5.0 out of 5.0 by flip66 Nice hotel
The hotel was clean and nicely decorated. It was only about 5 minutes to historic New Bern.
October 21, 2014
Rated 5.0 out of 5.0 by quicktrip1 GREAT BED!!
This was a business trip. I didn't get to sleep too long due to my schedule but as soon as I hit the pillow, the bed was so comfortable, I fell right to sleep! Wish I had this mattress in my home!
October 14, 2014
Rated 5.0 out of 5.0 by Bigboatdriver Excellent experience overall
I was impressed by the facility, both maintenance, and cleanliness. The staff was friendly, courteous, professional, and appear to be happy to work there, which tells me the management is doing a great job. I would have liked a smaller pillow. The breakfast was lacking, but is what one would expect, what I have experienced at other free breakfast hotels. The biscuits
October 10, 2014
Rated 5.0 out of 5.0 by Lynn244 Great Place to Stay
This is a great hotel to stay in while visiting New Bern. It is only a short drive to downtown. There is plenty of free parking in town. The hotel is very clean. The bed was very comfortable. The decor was nice. Breakfast was really tasty, sausage & biscuits, bacon, sausage and of course-my husbands favorite-cinnamon rolls. Two things that were new to us that we thought were great is the clock that shines the time on the ceiling and when you enter your room you put your key card in a slot in the wall and it turns the lights on. When you leave, you take the card out and the lights will turn off. We enjoyed our stay at this location and this town.
October 9, 2014
Rated 5.0 out of 5.0 by unknownxyz TV
need TV guidelines to see what is on TV
no omelets, just scrambled eggs
September 24, 2014
Rated 5.0 out of 5.0 by medtechmama restful stay
clean, brightly lit bath, very comfortable bed and quiet neighborhood with plenty of restaurants and shopping nearby.
September 1, 2014
Rated 1.0 out of 5.0 by blondie33160 Terrible Customer Service/Overall Hotel Staff
You should beware when you pull in a parking lot of a supposedly nice hotel in a good area and the first sign you see says touching the curb can result in a penalty. The next 2 signs are posted on the front door--Restroom for paying guests only same for internet use. OK so what if I have a medical condition and can't wait???? What if I'm lost and just need to look up directions???? These signs made me feel I was in the red light district. Then after checking in and getting to my room I check my bank balance to find out my personal card was charged before I even checked in the hotel! My company card was the only card that was to be charged for the room (Corporate Lodging). Got that charge straightened out by calling corporate only to wake up the next day and find yet another charge which did NOT get cleared up until a week later. No apologies from management, no offer of points, no offer of any contrition whatsoever.
August 31, 2014