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Rated 4.7 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Traveling on Business I was on a quick business trip during the holidays, and unfortunately, not feeling too well. The staff at this hotel were exceptional and this greatly assisted me during this trip. January 15, 2015
Rated 5.0 out of 5.0 by Comfortable Christmas I spent Christmas Eve and Christmas Day at the Holiday Inn Express in New Bern. The staff was very helpful. The lobby was decorated as cute as could be. It was the most relaxing holiday I have ever had. January 5, 2015
Rated 4.0 out of 5.0 by Nice Hotel The main entry is amazing. I was there at Christmas Time and they really out did themselves. Front Desk in the evening was a little bit crabby. Not as social as I've found at other IHG's. The breakfast lady seem like she was on meds.. Slow, unaware of the amount of people that were in for breakfast and didn't keep up on the restocking of the eggs.. Something I think you anticipate as an item that will go fast.. Seems as though she was bringing out the eggs 4 at a time. Had to ask desk staff where she was because the food line needed some major attention.. She probably needs to have another job in the hotel. When she came out she said "What?".. like a kid that didn't have a clue.. only, she knew. The room was awesome as always in an IHG. Will stay again when I come through. Perhaps the staff will have had a make over by then. December 22, 2014
Rated 4.0 out of 5.0 by Comfortable room and lots of Hot Water. After a long day in the Kitchen as a Chef, there is nothing like coming back to your clean fresh room and relaxing. Able to take a long hot shower and get a great night sleep in a king size bed that was very comfortable with firm pillows, my favorite. Free breakfast was nice, hot food was hot and selection was good. Overall would recommend this hotel and will stay when I return to the area. Only thing I would look at, is better lighting in the bathrooms. December 14, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great amenities Bed was clean and fresh smelling. Great pillow selection, from extra soft to hard. Room was spacious and clean. Staff was helpful and cheerful December 2, 2014
Rated 5.0 out of 5.0 by Wonderful pillows I enjoyed staying in your hotel the last two days. While I was there, I really enjoyed sleeping on the pillows you had on the beds. Thank you so very much. December 2, 2014
Rated 5.0 out of 5.0 by Family Thanksgiving Trip Made Better I was not looking forward to traveling multiple hours to get together with family for Thanksgiving. Even though I love them all dearly, I don't travel well and am very nervous in traffic especially in unfamiliar territory. It was so wonderful to check in with friendly staff and see our room look so inviting when we got in. Having a refrigerator in the room along with microwave and other amenities made our stay so much better. The refrigerator was big enough that I could put my pumpkin and sweet potato pies in it until the family dinner. The bed linens were soft and luxurious and the pillows were wonderfully soft and fluffy. The breakfast buffet was wonderful because it wasn't just cold pastries and coffee but they had omelets, pancakes, toast, sausage in addition to the juices, teas and hot coffee. Having a place to relax after the family get together made the trip so much better. Thank you for a wonderful stay and I will recommend this hotel to anyone who asks. November 28, 2014
Rated 5.0 out of 5.0 by A few days in New Bern My wife and I visited New Bern for a couple of "getaway" nights just to relax a bit. This hotel certainly allowed us to do just that. The beds were super comfortable and the pillows were so good that my wife was tempted to take one home with us! The room was very clean and peaceful. The only complaint that I have is that the property is not located in the historic downtown near the Neuse River. There is not much that can be done about this, but the upside is that it is a 5 minute drive to downtown, and there are plenty of retail stores located near by. Over all I think this is a very nice property and you will be pleased if your travels bring you to the Holiday Inn Express in New Bern NC. November 21, 2014
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