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Rated 4.7 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 Doing it right I've stayed at my fair share of IHG and Express hotels across the country, and this location is doing it right. Much of it is the little things: correct rapid check-out folders, lots of breakfast items, a front desk person who actually has a conversation. They even have the full array of toiletry items available, in fact I didn't know that a "Vanity Pack" (Q tips and a nail file) even existed! I stayed here one night on a 8 night family vacation, and was impressed. Thank you for making it easy. November 10, 2014
Rated 5.0 out of 5.0 by Always Clean, Staff Always Friendly I stay here frequently and it's like a home away from home. Staff is always friendly and helpful, room is always clean and comfortable. Any issue is promptly dealt with, though issues are rare. November 5, 2014
Rated 4.0 out of 5.0 by On the Road Travel - we love it, especially when there is no noise and all was quiet at this HI. The breakfast was a great start and the check out was effortless. October 31, 2014
Rated 5.0 out of 5.0 by Great service and stay Nice staff, great service, good breakfast. Helpful staff October 28, 2014
Rated 2.0 out of 5.0 by Watch out for the desk clerk Upon arrival we had to listen to the desk clerk's issues with her daughter not answering her cell phone while her father was trying to contact her earlier in the day. The desk clerk charged $1 per snack and bottle of water bought. I found out the next morning the snacks and water was supposed to be 50 cents for guests. When I tried to turn the heater on in the room it smelled like cigarette smoke so I had to turn the heater off for the night. October 27, 2014
Rated 5.0 out of 5.0 by Nice hotel The hotel was clean and nicely decorated. It was only about 5 minutes to historic New Bern. October 21, 2014
Rated 5.0 out of 5.0 by GREAT BED!! This was a business trip. I didn't get to sleep too long due to my schedule but as soon as I hit the pillow, the bed was so comfortable, I fell right to sleep! Wish I had this mattress in my home! October 14, 2014
Rated 5.0 out of 5.0 by Excellent experience overall I was impressed by the facility, both maintenance, and cleanliness. The staff was friendly, courteous, professional, and appear to be happy to work there, which tells me the management is doing a great job. I would have liked a smaller pillow. The breakfast was lacking, but is what one would expect, what I have experienced at other free breakfast hotels. The biscuits October 10, 2014
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