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Rated 4.7 out of 5 by 49 reviewers.
Rated 4.0 out of 5.0 by Staff and Room The staff did an excellent job in meeting our needs. They were very nice on the phone. The matress and pillows were a little sub par. August 20, 2014
Rated 5.0 out of 5.0 by Great landing place for 3 days in New Bern HIE makes my lodging choices very simple. Consistency is very good and definitely something I look for. HIE/New Bern did not disappoint. I have stayed here previously and was not disappointed this go around. My only suggestion is to make the sausage gravy a little thicker. Bottom line, keep it up. I'll be back August 16, 2014
Rated 4.0 out of 5.0 by Helping Wounded Warriors The checking-in experience served to get me upset from the beginning, so my first impression was one of having to use control. I was required to sign and initial at least three pages of documents for each of the two rooms booked. If I had taken the time to actually read the "LEGAL-EASE" my three partners would have been upset. ( They wanted their keycards and did not want to stand in the lobby holding their luggage for 20 minutes.) The check-in clerk used a little too much "authority" for my liking. The USE or REQUIREMENT to use an "Electricity Card" is nothing short of RIDICULOUS. Ridiculous is the most overused word around, but I cannot come up with a more suitable word at this time. I have never had to spend this much time to check into a hotel that I can remember...especially one that I had already booked on-line. I felt liked I was being cased as a suspected criminal. PLEASE PUT A CHOICE OF 'WATER' in the vending machines. My partners and I tried to find some water, but the desk person said there wasn't any. There is just nothing refreshing about 'hotel tap water.' From now on, I will always ask when booking on-line about how much PAPER_WORK and many documents must I sign when checking-in upon my arrival. August 14, 2014
Rated 5.0 out of 5.0 by Wonderful and Pleasant Experience! Great stay at the Holiday Inn Express in New Bern, NC. Close proximity to eateries and shopping. Easy to find and accessible. Clean and immaculate rooms and staff was very friendly and professional!! August 13, 2014
Rated 5.0 out of 5.0 by Unexpected! I've stayed in many of the local hotels and bed and breakfasts in New Bern. The Holiday Inn Express was spotless and the staff were very friendly. I would stay again. August 12, 2014
Rated 5.0 out of 5.0 very relaxing stay I stayed at this hotel mostly because how clean and friendly the entire staff was when I first checked it out . Room was clean and refreshed daily, I can not say enough how great the 9 days stay was .If you had to go out and find a place to eat front desk was a super help as far where to go . If in the area again I will stay again and again .Its been a long time that I have stayed at a hotel and had a relaxing stay . August 11, 2014
Rated 5.0 out of 5.0 by great stay Everything about this facility is great. Very clean and personable staff August 9, 2014
Rated 5.0 out of 5.0 by Well-maintained with owner-pride evident. This location is one of the nicest that my husband and I have visited. All of the staff, including Sharon at the front desk, were friendly, knowledgeable and professional. The building and grounds were neat and well-maintained. The room was very clean and comfortable. This made our visit to New Bern a very pleasant one! August 2, 2014
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