Rated 4.8 out of 5 by 6
Rated 5.0 out of 5.0 by NursePat New Bern,NC Holiday Inn Express
I Stay here once a week.. Always courteous and kind.. my room always very clean and comfortable.
May 7, 2013
Rated 5.0 out of 5.0 by Hollyberry A good place to stay
We've stayed at the Holiday Inn Express in New Bern twice now. It's convenient to the airport and a variety of restaurants plus it's quiet. Both times we've stayed here the staff has been most helpful. I would recommend it wholeheartedly.
March 24, 2013
Rated 4.0 out of 5.0 by RoadWarrior9999 Almost there
This is a great property. The only drawback is that everytime I have styed there I have not received a free upgrade to a suite. I have been a platinum member since 1998- I believe I have earned it.
March 11, 2013
Rated 5.0 out of 5.0 by heliport not right but perfect
When I checked into this hotel It was the start of my much needed vacation with my wife and kids. During my check in I received the warmest welcome I have seen in a long time from the front staff. She was also very knowledgeable of the area. When I got to my room it had pictures on the floor and phones with no phone line attached. (it was being remodeled). I went back down to the front desk to ask for a new room, she was so embarrassed about the room and kept apologizing for it. I told her no worries that it happens and went to my new newly renovated room. After about an hour she called and asked how my new room was and asked for me to come to the front desk at my leisure, that she had something for me. When I made it to the front desk she handed me an envelope and again apologized for the room. She was just the friendliest person you would ever want to talk to and I did not want to stop talking to her. The enveloped contained bonus points for priority club. It was a very memorable moment and I recommend this hotel in the highest regards of the front staff.
January 8, 2013
Rated 5.0 out of 5.0 by RepeatCustomer Repeat customer.
I stay at this hotel every time I am in the area visiting family, so I have stayed here dozens of times and have consistently received great service and a clean, comfortable and well appointed room. Desk AND housekeeping staff are always friendly.
January 2, 2013
Rated 5.0 out of 5.0 by MrEARL this is for the managment
Any one who is coming to Jacksonville this is the place to stay but i am one who enjoys the breakfast except when the scrambled eggs are used they are nasty but if you can cover with the gravy witch i love not as bad use the folded eggs much better. I stay here 5 or 6 times a year and will keep staying here even if you put out the nasty scrambled eggs and by the way your staff is outstanding you as management should be proud they represent your hotel
November 21, 2012