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Rated 4.7 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by Unexpected! I've stayed in many of the local hotels and bed and breakfasts in New Bern. The Holiday Inn Express was spotless and the staff were very friendly. I would stay again. August 12, 2014
Rated 5.0 out of 5.0 very relaxing stay I stayed at this hotel mostly because how clean and friendly the entire staff was when I first checked it out . Room was clean and refreshed daily, I can not say enough how great the 9 days stay was .If you had to go out and find a place to eat front desk was a super help as far where to go . If in the area again I will stay again and again .Its been a long time that I have stayed at a hotel and had a relaxing stay . August 11, 2014
Rated 5.0 out of 5.0 by great stay Everything about this facility is great. Very clean and personable staff August 9, 2014
Rated 5.0 out of 5.0 by Well-maintained with owner-pride evident. This location is one of the nicest that my husband and I have visited. All of the staff, including Sharon at the front desk, were friendly, knowledgeable and professional. The building and grounds were neat and well-maintained. The room was very clean and comfortable. This made our visit to New Bern a very pleasant one! August 2, 2014
Rated 5.0 out of 5.0 by Excellent property and staff With all the choices of hotels in New Bern it seems difficult to select one. BUT, if you want a wonderful stay at a great price the only place would be the Holiday Inn Express! The hotel looks brand new and smells fantastic (I was going to ask them what cleaning product they use, but forgot) The room was very clean and quiet. The bed was extemely comfortable and provided different pillow types for your comfort. The following morning I was treated to an incredible breakfast. With all the choices you can imagine at a local restaurant. I also want to point out that the maid staff there is top notch, they do a fantastic job and are very friendly. I arrived very late at the hotel and was greeted with all the southern hospitality I could imagine from a wonderful employee named Mike. Mike really took the time to explain EVERYTHING to me and was patient and professional. I work for a large hotel chain and always stay at a different hotel chain when traveling, just to check out the competition. Well, I can tell you every time I've stayed at a HIE, I have never been dissapointed!!! July 31, 2014
Rated 5.0 out of 5.0 by Every Thing Just Great The best Holiday Inn Express I have ever stayed in. Highly recommended! July 29, 2014
Rated 5.0 out of 5.0 by Great Place to Stay The hotel is beautiful upon walking into the lobby. The staff is very friendly and knowledgeable about the area. We wanted to see the Tryon Palace and the historic downtown of New Bern, NC. Our stay was wonderful. The breakfast was delicious. The room was inviting, lovely, and clean. We will definitely return. July 29, 2014
Rated 5.0 out of 5.0 by Excellent Service This Holiday Express has exceptional customer service! It is very close to shopping, restaurants, and downtown New Bern! Everyone will enjoy staying at this hotel! July 24, 2014
Rated 5.0 out of 5.0 by 20 year Class Reunion Stay I enjoyed my time at the New Bern Holiday Inn Express. The room was very clean and the breakfast was great. The staff was the best I have encountered. July 23, 2014
Rated 5.0 out of 5.0 by Almost Perfect What can I say. The building and lobby makes a very nice impression, the room was excellent, the bed was extremely comfortable. And, most importantly, the staff was very friendly, accommodating, and helpful. I felt like I was at home. The only thing that was not top-notch was the breakfast. It was fine but not great - run of the mill but it filled empty spaces, certainly not a reason to go there. I was greeted as a Platinum member though the desk staff was a bit new and didn't know about the upgrade though did everything she could to take care of it. July 23, 2014
Rated 5.0 out of 5.0 by Very Clean Great place to stay. Would stay again. Staff are very helpful and friendly. July 15, 2014
Rated 5.0 out of 5.0 by Great Value. Great value stay, rooms are a little small and hotel is basically two floors designed like a bowling alley. Staff is excellent and I would return. July 12, 2014
Rated 5.0 out of 5.0 by Clean room with great amenities!!! Our recent stay at the Holiday Inn Express in New Bern, NC was a great experience. We were able to relax and sleep in comfort and safety. The morning breakfast variety is outstanding!!! I would recommend this hotel to my friends and family. Thank you Holiday Inn Express!!! July 12, 2014
Rated 5.0 out of 5.0 by Great Service, sleep and breakfast! My check-in was easy and uncomplicated, my accommodations were very comfortable and the breakfast still can't be beat. Thanks for all the hard work of keeping everything was tidy and ship-shape for your guests! June 30, 2014
Rated 5.0 out of 5.0 by Jim5900 Great hotel and staff, Good location, Very clean, Great Breakfast. June 19, 2014
Rated 3.0 out of 5.0 by Beds not comfortable/dirty chair Room was clean except for the filthy chair in the room, they need to change the lumpy beds and pillows. Other than that the room was OK, I almost always stay in Holiday Inn Express HOtels, but this one was slightly disappointing. June 5, 2014
Rated 5.0 out of 5.0 by Ark, La, Ms Great Place, very clean and quiet. I look forward to each visit there. April 6, 2014
Rated 5.0 out of 5.0 by Home away from home. This is such a warm and comfortable place to stay. The hotel is clean and comfortable. It is the kind and friendly staff that makes the such a special home away from home. The staff greets guests with words and smiles. April 2, 2014
Rated 5.0 out of 5.0 by Consistent Staff and cleanliness always consistent. Have stayed many times and rooms are consistently clean and staff is always friendly and helpful .Highly reccomended January 8, 2014
Rated 4.0 out of 5.0 by Minor Complaints The pillows are too small for average size people. Mine and my husbands'neck both hurt the next morning. The shower had no water pressure but instead leaked a big amount of water during our showers. The head needs to be cleaned or replaced. The ironing board was broken and the new iron had paper backing still on it when I tried to iron clothes. I had to get on my knees to iron clothes and almost didn't find the paper on the iron before it was too late and a fire could have started. A word of advice to employees placing irons in rooms, you should take the paper backing off before leaving them in the room. December 30, 2013
Rated 5.0 out of 5.0 by Excellent Place to Stay Excellent place to stay. Great breakfast , clean and comfortable room. Big screen TV . Can't ask for more !!! December 10, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable The hotel was clean, and accessible to chain stores and restaurants. The staff was very helpful and responsive. November 29, 2013
Rated 5.0 out of 5.0 by Flexible and polite staff I started with a three day stay here and gradually extended for three more days on a priority club points program. Though the locals were making no money off of me, they remained very polite and patient with the problems this gradual extension caused. The hotel is meticulous in all ways. November 29, 2013
Rated 5.0 out of 5.0 by Wonderful PERSONABLE staff Staff is always friendly and helpful.. I will Always go back November 23, 2013
Rated 5.0 out of 5.0 by Great Place to stay Hotel has been clean and very quiet on both my stays. Micheal at the front desk is the consummate professional. A hidden gem. November 18, 2013
Rated 5.0 out of 5.0 by hankonthego Nice, clean place to stay with a very friendly staff. Will always stay when in this area. November 17, 2013
Rated 5.0 out of 5.0 by The accomadations were all very nice. We enjoyed our stay at the Holiday Inn Express. The stall were all very nice and helpful. The room was quite comfortable and the breakfast was quite delicious. Excellent coffee. November 10, 2013
Rated 4.0 out of 5.0 by front desk staff I have stayed in many Holiday Inn's but have never met any front desk person as great as Brenda. All staff members should take classes from her! November 3, 2013
Rated 5.0 out of 5.0 by Clean - well maintained This is an extremely attractive hotel. The desk clerk on the evening shift was extremely friendly and helpful. She went the extra mile. November 2, 2013
Rated 5.0 out of 5.0 by Great staff We are moving to the area and the staff was so helpful with directions to many places. I will recommend this hotel to others. September 24, 2013
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